Questions & Answers

Q: QuestionWhat is the resolution of this ASUS monitor?

• A:Answer This ASUS monitor has a Full HD 1920 x 1080 resolution.

Q: QuestionWhat is the response time of this ASUS monitor?

• A:Answer This monitor has a response time of 5ms.

Q: QuestionCan I mount this ASUS monitor on the wall?

• A:Answer No, this monitor is not wall mountable.

Q: QuestionWhat is the contrast ratio for the ASUS ZenScreen monitor?

• A:Answer The contrast ratio for this monitor is 800:1.

Q: QuestionDoes this ASUS ZenScreen monitor have a built-in speaker?

• A:Answer No, the ASUS ZenScreen monitor does not have a built-in speaker.

Q: QuestionHow bright is this ASUS monitor?

• A:Answer The ASUS ZenScreen monitor has a brightness of 250 cd/m².

Q: QuestionHow does this connect to macbook pro?

Asked 5 years ago by Muna.

• A:Answer We plugged this external monitor into a USB-C port using the USB-C to USB 3 adapter on a MacBook Air. It was recognized immediately and worked without any problem. If your MacBook Pro has a USB 3.0 port you should have no issues, you can confirm whether you have USB 3.0 by going to "About This Mac", "System Report", "Hardware", "USB" and then if necessary, scroll down in the "USB Device Tree" window to see which ports are available. "USB 2.0 Bus" is likely shown first, with "USB 3.0 Bus" at the bottom, depending on the age of your computer. This display is excellent for our application!

  Answered 5 years ago by MacrepairsVerified Purchase

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Q: QuestionWill this connect to my MacBook Air (2017). It apparently has a Thunderbolt 2 port and two USB ports. When I look under "About this mac" it says I have a USB 3.o bus and below that it says I have a USB 2.0 hub. Is hub the same as a port?

Asked 4 years ago by CliffMac.

• A:Answer My wife has the 2015 MacBook Air, they're pretty much the same. The portable monitor comes with an adapter so you'll be able to plug it in to either of your USB ports (Preferably USB 3 since it has a higher transfer rate, although I think the 17 model has two USB 3 ports). You will have to download a driver on your Mac to use the monitor. Its pretty quick and easy. Just go to the Asus site and search for you monitors model number. You should find the driver there. I have a Mac book pro and the monitor works without the driver. Hope this helps :)

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this work with the Nintendo Switch?

Asked 4 years ago by Chrissy.

• A:Answer No it won't.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionHas anyone has success hooking it up with an Android phone? I tried, get it to power on but displays a 'no input detected' message

Asked 4 years ago by Kramite.

• A:Answer The screen will not work with an Android phone.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs the smart case also a stand for the monitor?

Asked 4 years ago by Gram4.

• A:Answer Yes. It's not the most intuitively designed stand, and I had to google some youtube videos for examples of how the stand works.

  Answered 4 years ago by groundhog

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Q: QuestionWill this work with the following machines and will additional cables need to be purchased: Dell Latitude 5490 and Lenovo Yoga C940 ?

Asked 4 years ago by MK.

• A:Answer This monitor require a USB-C video input. Based on the tech specs available, both of those models appear to support USB-C video output. No additional cables would be required.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWould this work with a wireless keyboard? I want to connect this to my laptop, close it and use this as my main monitor for home office. Laptop monitor is 13 inches so looking for a bigger screen.

Asked 4 years ago by Squigy.

• A:Answer Yes, you can connect a wireless keyboard to this model.

  Answered 4 years ago by ASUS Answers

  
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Q: Questionis this a true plug and play monitor ?? or is there a driver that needs to be downloaded in order for the monitor to function properly

Asked 1 year ago by fedup.

• A:Answer all you need to do is plug it in and turn it on with the power button!

  Answered 11 months ago by MarinD125Verified Purchase

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Q: QuestionDoes it come with a pen?

Asked 3 years ago by Juan.

• A:Answer Pen is not included.

  Answered 3 years ago by Blondie66Verified Purchase

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Q: QuestionHello, I have a few questions: 1) would I be able to plug 2 of those screens onto that laptop: https://www.dell.com/support/kbdoc/en-us/000125412/latitude-7380-visual-guide-to-your-computer 2) Do I need any sort of adaptor or extra cable cable Thanks

Asked 3 years ago by jp7.

• A:Answer One via the display port/usb c should work fine. As for the second screen, I don’t know if that laptop has a powerful enough video card to drive two external displays and the main screen. In theory the second USB port could be used. The screen comes with USB C cable with a type A adapter.

  Answered 3 years ago by SiFiVerified Purchase

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Q: QuestionDoes it have a Built-in battery? How to charge it? What's the expected power time, if it has a battery?

Asked 1 year ago by FredSantos.

• A:Answer No. It has to stay plugged in to an active power source, I.e. Laptop, phone, etc.

  Answered 1 year ago by WhataboutmeVerified Purchase

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Q: QuestionHow is the response time in terms of hovering the mouse pointer on this one? I have seen some that are too laggy and almost unisable when working with docs

Asked 3 years ago by Yamuhat.

• A:Answer I have had it two weeks and the mouse response is almost instaneous. Two of my comrades have bought it and report the same. SOME devices do no have the DP Alt Mode driver (iPads etc) and that creates problems of course.

  Answered 3 years ago by ThreeWheelerVerified Purchase

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Q: QuestionCan this be used with the Mac mini desktop and used as a primary screen?

Asked 4 years ago by Shelbyme.

• A:Answer Yes, it can be used as a primary monitor for a Mac Mini desktop.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionDoes this work with a Lenovo X390 Thinkpad? Do you need to buy special cables or does the cable needed come with the monitor?

Asked 5 years ago by Helene.

• A:Answer Yes, this model will support Lenovo X390 Thinkpad. This model comes with cable needed come with the monitor.

  Answered 5 years ago by ASUS Answers

  
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