Questions & Answers

Q: QuestionIs this device compatible with a fire stick?

Asked 8 years ago by TipP.

• A:Answer Yes in that it acts as a standard WiFi access point. Any WiFi device can connect to it, but there is a limit of 5 simultaneous WiFi connections at the same time.

  Answered 7 years ago by ErikVerified Purchase

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Q: QuestionHello do i need to be a subscriber to use this product

Asked 8 years ago by JOYCE.

• A:Answer It's pay as you go. You buy a data plan that's good for 30 days. You can set it to autorenew or let it expire and renew when you need it.

  Answered 8 years ago by AnonymousVerified Purchase

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Q: QuestionCan your Ipad connect to this to have wifi?

Asked 8 years ago by SBmom.

• A:Answer I use this with my iPad all the time.

  Answered 7 years ago by MijeVerified Purchase

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Q: QuestionI will be traveling in Thailand. Will this device connect to the local cell providers there?

Asked 8 years ago by Bloodhound.

• A:Answer I don't think this device is programmed to run in other countries except for Mexico and Canada. However, you can rent an international mobile hotspot at a reasonable cost by searching online (e.g. Telecom Square).

  Answered 7 years ago by mobileuser

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Q: QuestionMust I be an ATT customer to use this hot spot or will it work with devices from any carrier?

Asked 8 years ago by Dalton.

• A:Answer It doesn't matter who you use for your phone service. The mobile hotspot is between you and AT&T, and they charge dearly for the privilege. As long as all you need is email and limited internet surfing, it's reasonable. As soon as you start streaming data, however, you'll gobble up your data limit in no time.

  Answered 8 years ago by DruidJoshVerified Purchase

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Q: QuestionI have a Verizon plan, would this AT&T portable wifi still work nor not?

Asked 8 years ago by Hindiforlife.

• A:Answer It's independent of your mobile phone service, so yes it'll work just fine.

  Answered 8 years ago by DruidJoshVerified Purchase

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Q: QuestionCan I use this device in Canada?

Asked 8 years ago by VanHuynh.

• A:Answer Yes u can it will switch over to the network in Canada but you will be reduced and can cap out the data plan faster than if you would be in USA.

  Answered 8 years ago by Amillie

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Q: QuestionDoes this work for any type of phone like straight talk or Verizon or does it only work for AT&T phones?

Asked 8 years ago by Noob.

• A:Answer It works with ANY device that accepts wifi! The data must be purchased through AT&T Go Phone rates.

  Answered 8 years ago by Amillie

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Q: QuestionWill the SIM card out of my phone work in this instead of buying one?

Asked 8 years ago by Mick.

• A:Answer Most likely not, if it does, not for long

  Answered 8 years ago by Libby

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Q: QuestionDoes this device is compatible with Cricket's lines. Can I use it the device as a hotspot with one of the lines from the Cricket five lines promotion?

Asked 8 years ago by jramirezx9.

• A:Answer Yes it will work. Att owns cricket wireless therefore it uses att towers. I currently use the hot spot with my unlimited plan with cricket and it works great! Just dont tell cricket because they will block it.

  Answered 8 years ago by CORTES

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Q: QuestionThe range is way too short to run our two computers. Exactly how can I connect this to my Netgear Nighthawk R7000 router to increase the range?

Asked 2 years ago by GreenRobert.

Q: QuestionCan I put the sim card in an At&t cell phone and use the cell phone as the hot spot? My velocity will not charge

Asked 3 years ago by Glocknheels.

Q: QuestionHow many devices can be on it at one time

Asked 4 years ago by Tracy9.

Q: QuestionDoes this device need a sim card?

Asked 5 years ago by BAyoo.

• A:Answer Mine came packaged with a sim card.

  Answered 5 years ago by harkriderVerified Purchase

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Q: Questiondo you sell a blank sim card for this unit i saw one online for target but i always shop at best buy in traverce city . i had an old one i think is mini but i need a micro sim card do u carry that?

Asked 5 years ago by Anonymous.

Q: QuestionCan I use a router with this so I can connect Ethernet to my PC?

Asked 5 years ago by Mandi10.

Q: QuestionI purchased this and a prepaid plan, my device keeps saying their is no current data, how do I fix this. It will let devices connect but you cant use the internet.

Asked 5 years ago by Miels.

Q: QuestionI have cricket w/ 3 lines on the cricket more plan. 2 of the 3 SIM cards work in the ZTE velocity. One says that it is connected with no internet. Can anyone tell me how to fix this?

Asked 5 years ago by Megan.

Q: QuestionDoes anyone know which modems maybe capable of connecting and sharing the wifi from a AT&T Velocity 2 mobile hotspot? I need the ports from the modem to connect to my Arlo Camera security base

Asked 5 years ago by Cwatts87.

Q: QuestionWhat is the highest amount of gigs of high speed data can you purchase at once?

Asked 6 years ago by Colby.