Questions & Answers

Q: QuestionWhat is the temperature range for the cold water, and can it be adjusted to a colder setting?

• A:Answer The cold water temperature for the A7 Bottleless Water Cooler by Avalon is approximately 47 degrees Fahrenheit. However, the temperature cannot be adjusted to a colder setting.

Q: QuestionWhat materials are used in the construction of the water cooler, and are they durable and easy to clean?

• A:Answer The Avalon A7 Bottleless Water Cooler is made of durable materials that are easy to clean. The water reservoir is made of stainless steel, which is resistant to rust and corrosion. The exterior of the cooler is made of plastic, which is easy to wipe clean. The cooler also has a self-cleaning UV function that helps to keep the water tank clean and free of bacteria.

Q: QuestionDoes the water cooler require regular maintenance or filter replacements, and how often should these be done to ensure optimal performance?

• A:Answer Yes, the Avalon A7 Bottleless Water Cooler requires regular maintenance and filter replacements to ensure optimal performance. The dual-stage water filter, consisting of a sediment filter (model Avalon A5FILTER) and a carbon block filter (model Avalon A4FILTER), should be replaced every 6 months or after 1500 gallons of usage, whichever comes first.

Q: QuestionHow does the built-in leak detector work, and how does it alert the user of potential leaks in the system?

• A:Answer The built-in leak detector in the Avalon A7 Bottleless Water Cooler continuously monitors the water flow from the water source into the machine. If it detects any irregularities or potential leaks, it promptly alerts the user through visual indicators or audible alarms, ensuring timely intervention and preventing water damage.

Q: QuestionAre there any additional accessories or attachments available for the water cooler, such as replacement filters or a water purification system?

• A:Answer Yes, replacement filters are available for the water cooler. The sediment filter is listed as model Avalon A5FILTER, and the carbon block filter is listed as model Avalon A4FILTER.

Q: QuestionWhat is the recommended placement for the water cooler, and are there any specific considerations or requirements for its installation?

• A:Answer The Avalon A7 Bottleless Water Cooler is designed for freestanding placement. It should be installed in a location with easy access to a water source and an electrical outlet. The unit should be placed on a level surface and away from direct sunlight or heat sources.

Q: QuestionHow does the self-cleaning UV function work, and how often does it run automatically?

• A:Answer The self-cleaning UV function in the Avalon A7 Bottleless Water Cooler utilizes built-in UV LED technology to sanitize and purify the machine's water tank. It automatically runs at regular intervals to prevent the accumulation of harmful germs and bacteria, ensuring the safety and cleanliness of the dispensed water.

Q: QuestionHow does the child safety lock on the hot water faucet work, and how can it be engaged or disengaged easily?

• A:Answer The child safety lock on the hot water faucet of the Avalon A7 Bottleless Water Cooler is designed to prevent accidental dispensing of hot water. To engage the lock, simply press the "Hot Water" button and hold it for 3 seconds. The button will light up, indicating that the lock is engaged. To disengage the lock, press and hold the "Hot Water" button again for 3 seconds. The button will turn off, indicating that the lock is disengaged.

Q: QuestionDoes the water cooler have any safety certifications, such as UL listing or NSF certification, to ensure its safety and quality?

• A:Answer Yes, the water cooler has both UL and NSF certifications, ensuring its safety and quality. The NSF certification specifically applies to the activated carbon filter (model Avalon A4FILTER) and the sediment filter (model Avalon A5FILTER) used in the water cooler.

Q: QuestionHow does this bottleless water cooler compare to traditional water coolers with water bottles in terms of convenience, maintenance, and overall value?

• A:Answer The Avalon A7 Bottleless Water Cooler offers enhanced convenience by eliminating the need for heavy water bottle replacements. Its self-cleaning UV function and NSF-certified filters ensure low maintenance and cleaner water. Compared to traditional water coolers, it provides better value with its energy-efficient design, cost savings on water bottles, and improved water quality.

Q: QuestionWhat is the warranty period for the water cooler, and what does it cover in terms of repairs or replacements?

• A:Answer The warranty period for the Avalon A7 Bottleless Water Cooler is 1 year for both labor and parts. During this period, the manufacturer will repair or replace any defective parts or components of the water cooler. However, the warranty does not cover damage caused by misuse, abuse, or normal wear and tear.

Q: QuestionWho does the installation for this water system?

Asked 2 years ago by Tony.

• A:Answer I did it myself

  Answered 1 year ago by RalphM

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Q: Questiondoes this get connected to sink faucet , since its without bottle

Asked 2 years ago by pk.

• A:Answer The incoming water line cold water side!

  Answered 1 year ago by RalphM

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Q: QuestionDoes it comes with filters ??

Asked 3 years ago by Charlie.

• A:Answer Yes it comes with filters!

  Answered 1 year ago by RalphM

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