Father’s DaySuper tech for super dadsShop Gift Ideas

Skip to content
Main Content

Questions & Answers

Your price for this item is $275.99
Save $14
The comparable value price is $289.99
Page Showing 1-7 of 7 questions
  • QuestionHow to install it? Is it connected to a water hose?

    Asked by Jg.

    • Answer Yes

      Answered by Nanc

  • QuestionThe description doesn't mention it includes filters or where to get the filters. Does this package contain filters? Thanks.

    Asked by Janet.

    • Answer The package did include 2 starter filters. We were able to order replacements with out any issues.

      Answered by Erik

  • QuestionHow does it self clean?

    Asked by Ru.

    • Answer Hi Ru, The self-clean cycle should be run once a week and will take 90 minutes to complete. The begin the self-clean cycle simply press and hold the black self-clean switch for a few moments. The power light will begin to blink. Do not use the water cooler while the unit is cleaning. When the cycle is complete the power light will return to steady on and you can use the cooler as normal. Although your water cooler does have this self-cleaning feature, we still recommend manually cleaning the cooler every 6 months. This is to avoid any potential mineral build up. The user manual will provide instructions on manually cleaning your cooler. If you have any additional questions or need any additional information please contact our customer support team at 1800-256-0695 or by email at [email protected]. Thank you!

      Answered by Water Cooler Expert

  • QuestionIs this a cold water feed for both sides?

    Asked by Chollen.

    • Answer Hi, This unit will be hooked up to a cold water line. The water that goes into the unit will be filled into separate hot and cold holding tanks.

      Answered by Water Cooler Expert

  • Questionmy avalon water despenser no water comes out my filter is new what is the problem

    Asked by louie.

    • Answer Did you register your water dispenser? If so, it is still under warranty and you can contact the manufacturer to get customer services.

      Answered by Andie

  • QuestionHow long is manufacture warranty?

    Asked by Valentino.

    • Answer Hi Valentino! We ask our customers to register the Avalon water dispenser within 30 days of purchase to activate the 1 year limited warranty. Taking the time to register helps our team ensure that if anything should go wrong with your Avalon, our guests will receive excellent care.

      Answered by Water Cooler Expert

  • Questiondoes this have Charcoal filtration? what is the list of things it removes from the water? thank you

    Asked by chark.

    • Answer Hi chark. The Avalon A8 uses a Sediment Filter and an Activated Carbon Block filter which eliminates chlorine, lead, rust, and bacteria. For more information on the filters and the dual stage filtration, please visit www.avalonh2o.com.

      Answered by Water Cooler Expert