“. I purchased a pair of beats by Dre. Certified refurbished and I no longer have the box. They will not charge and when I try to get them fixed or another pair, they ask for the serial number and they are not on the product. How can I get them repaired?”

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• Use your purchase receipt as evidence and they will find the serial number IF they really need it. ;)

  Answered by Fred 7 years ago

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• Serial number is on the rubber wire connecting the headphones. Very very small letters.

  Answered by Smith 7 years ago

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