A:AnswerPowerbeats 3 Wireless Earphones are sweat and water resistant and recommended for working out. Please review this resource to learn more: https://www.beatsbydre.com/earphones/powerbeats3-wireless
Sometimes a product update or reset can help.
To update your Beats product, please use the Beats Updater to get the latest firmware: http://your.beatsbydre.com/#/download?locale=en-US
Please review this resource to reset your Powerbeats 3 Wireless Earphones: https://www.beatsbydre.com/support/how-to/beats-reset-earphones
If you’ve tried all troubleshooting options and still need help, please contact Apple Support to see if your product is eligible for service or repair. Beats and Apple offer a limited one-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Support page for information on Apple and Beats products & Service and Warranty information: https://getsupport.apple.com/?caller=bbd&PFC=PFC6007
Or contact Support to find out if your product is eligible for service or repair: https://getsupport.apple.com/?caller=bbd&PFC=PFC6007
A:AnswerBeats and Apple offer a limited one-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Service and Warranty page for information on Apple and Beats products: https://www.apple.com/legal/warranty/products/accessory-warranty-english.html
We recommend that you register your new Beats by Dr. Dre product. You can find out how here: https://www.beatsbydre.com/register
A:AnswerBeats are made to work with most devices, including iOS and Android. Functionality may vary by product. Please review this resource for product compatibility: https://www.beatsbydre.com/support/info/product-compatibility
A:AnswerBeats are made to work with most devices, including iOS and Android. Functionality may vary by product. Please review this resource for product compatibility: https://www.beatsbydre.com/support/info/product-compatibility
A:AnswerPowerbeats 3 Wireless Earphones are not sweat "proof." They are sweat and water resistant. They have an ipx4 rating. Learn more here: https://www.beatsbydre.com/earphones/powerbeats3-wireless
A:AnswerBeats are made to work with most devices. However, functionality may vary by product. Please review this resource for product compatibility: https://www.beatsbydre.com/support/info/product-compatibility