Questions & Answers

Q: QuestionHow do I replace the rotisserie rod?

Asked 5 years ago by Ericka.

• A:Answer Hello, thanks for reaching out. Kindly contact us and we’ll be happy to help. Either call us toll-free at 1 866-832.4843 or email us at [email protected]. Have a great day.

  Answered 5 years ago by Bella Customer Service

  
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Q: QuestionDoes the Bella Pro Series 10.5 have a stainless mesh basket that l can buy ?

Asked 5 years ago by judy.

• A:Answer Hello Judy, thanks for reaching out. All required accessories are included with the product and all oven safe accessories can be used in this unit. Have a great day. The BELLA Team.

  Answered 5 years ago by Bella Customer Service

  
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Q: QuestionWhat are the dimensions of this unit i have limited counter space

Asked 5 years ago by Size.

• A:Answer It's 12" from front to back. 14" across and 15" tall

  Answered 5 years ago by NitaEVerified Purchase

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Q: QuestionCan you toast in this unit.

Asked 5 years ago by Jim.

• A:Answer Great for toasting bagels. Slightly buttered toast worlds better than dry.

  Answered 5 years ago by Cookingfortwo

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Q: QuestionCan you make toast in this and bake pizza

Asked 5 years ago by Blondie.

• A:Answer Yes to both questions, frozen pizza comes out perfect. I have used for toast as well and works good.

  Answered 5 years ago by Mitch22

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Q: QuestionThe basket does not open? Moved from place to place and cannot open? How do we fix it?

Asked 1 year ago by customer.

Q: QuestionWhat do the dots between the marked temperature mean?

Asked 2 years ago by Shorty.

Q: QuestionWhat dish ( metal, glass, oven safe) are safe to put in the air fryer to cook food in it? Can I put foil paper in it?

Asked 3 years ago by Nancy.

• A:Answer We put appetizers, cheese sticks onion rings and burritos. Fries

  Answered 2 years ago by NeetoVerified Purchase

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Q: QuestionCan I get a Rotisserie Basket for this unit?

Asked 4 years ago by Osky.

• A:Answer Afraid not, your gonna have to get a different air fryer if your looking for that

  Answered 3 years ago by Spiffy

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Q: QuestionHow do you preheat and for how long

Asked 4 years ago by Maria.

• A:Answer Hello, thanks for reaching out. It doesn't need to preheat. Have a nice day. The BELLA Team.

  Answered 4 years ago by Bella Customer Service

  
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Q: QuestionHow to air fry steak

Asked 4 years ago by Chicago.

• A:Answer You can cook a steak just like you would in a regular oven in this. Just put the steak in set your time and temperature depending on how you like your steak and thats it.

  Answered 4 years ago by Note10plususerVerified Purchase

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Q: QuestionCan I get spare trays for this air fryer???

Asked 4 years ago by SHHJ.

• A:Answer You can just get the measurements of the ones you need & go to the Bella website and purchase them through it or it can show you what retail stores carry them. More than likely it’s online.

  Answered 4 years ago by CharVerified Purchase

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Q: QuestionI love my air fryer, but my son mistakenly threw one of the racks in the trash. Please tell me that an accessory pack can be purchased separately. We're trying to use it with the one rack, but we really need two.

Asked 4 years ago by Nikki.

• A:Answer Hello, thanks for reaching out. We don't sell spare parts and we don't have the rack available in stock. Please don't hesitate to contact us if you have any questions. You can either call us toll-free at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA Team.

  Answered 4 years ago by Bella Customer Service

  
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Q: QuestionI bought this item about 5-6 months ago. The other night making chicken the machine stopped running. When I looked at it everything was off. Now I can’t get it to power on at all. What is the warranty on this item? Not happy right about now.

Asked 5 years ago by Maryellen.

• A:Answer Hello, Thank you for voicing your concerns. We are sorry to hear of unexpected occurrence you were experiencing while using your Air Fryer. Your issue is not common, as our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at 1 866-832.4843 or email us at [email protected], so we can go over some options with you that we believe could improve your experience. We look forward to hearing from you. Have a great day. The BELLA Team.

  Answered 5 years ago by Bella Customer Service

  
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Q: QuestionIs it safe to use this unit on the counter under the cabinet?

Asked 5 years ago by Lia.

• A:Answer Great if you want it to be on a counter almost the size of a microwave

  Answered 5 years ago by Teegee

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Q: QuestionDoes it have a dehydrate function?

Asked 5 years ago by C2.

• A:Answer Hello, thanks for reaching out. Yes, it does. Have a nice day. The BELLA Team.

  Answered 5 years ago by Bella Customer Service

  
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Q: QuestionCan you cook/fry a pound of bacon?

Asked 5 years ago by Bacon.

• A:Answer Yes you can!

  Answered 5 years ago by Dgbdgb17

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Q: QuestionCan I bake in this without using the air-fryer mode. as per baking a cake Is there a seperate mode for baking only

Asked 5 years ago by Suzie.

• A:Answer No, I don't see how this would be possible.

  Answered 4 years ago by BigKahunaVerified Purchase

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Q: QuestionIs there somewhere I can buy replacement trays to have extras?

Asked 5 years ago by At8869.

• A:Answer Hello, thanks for reaching out. Sorry, we don't sell spare parts. have a great day. The BELLA Team.

  Answered 5 years ago by Bella Customer Service

  
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Q: QuestionI SEE THERE IS A BAKING PAN, DO YOU SELL ACCESSORIES LIKE THE SILICONE CUP CAKE HOLDERS AND OTHER, IS THERE A COOK BOOK THAT COMES WITH IT?

Asked 5 years ago by Crafty.

• A:Answer Hello, thanks for reaching out. We don't sell accessories. Have a nice day. The BELLA Team.

  Answered 5 years ago by Bella Customer Service

  
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