A:AnswerI purchased the Bella Pro because I also read that it had a delay timer, but when I got it home I discovered that it didn't. I contacted the Bella customer service about the delay feature and with their apologies it was confirmed that it does not have a programmable delay timer.
A:AnswerHello, thanks for reaching out. The unit has not Delay Start. You can only use up and down buttons to adjust programmed or remaining high, low or warm slow cooking times from 00:30 to 20:00 hours in 30 minutes increments. Have a great day. the BELLA Team.
A:AnswerHello, thanks for reaching out. Sorry, we don;t have it in stock. You can always reach us at toll-free at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA team.
A:AnswerHello Tara, thanks for reaching out. Please be sure to place the pot correctly inside the unit and sits well. If so, maybe this is a defected unit. If the problem persists, please contact us and we’ll be happy to help. Either call us toll-free at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA team.
A:AnswerHello, thanks for reaching out. The crockpot liners are supposed to be inside the stoneware pot. We cannot have any material touching the stainless steel liner other than the stoneware pot. Have a great day. The BELLA Team.