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Hello, thanks for reaching out. Please see here the instructions: DESCALING Special cleaning of your Coffee Maker is recommended at least once a month, depending on frequency of use and quality of water used in the unit. If water in your area is especially hard, the following cleaning procedure should be performed every 2 weeks, since minerals in water can detract from the flavor of the coffee and possibly lengthen brew time. 1. Fill carafe with 1 part white vinegar to 3 parts cold water. Pour water and vinegar solution into the water reservoir. 2. Brew the vinegar solution until the carafe is half full. NOTE: During cleaning, more steam will occur than during normal coffee brewing. 3. Press the ON/OFF button to turn the Coffee Maker OFF. When liquid stops dripping from filter holder into the carafe, remove the carafe and allow liquid to cool for 15 minutes. When cooled, lift lid and pour liquid back into the water reservoir. 4. Close the lid. Return carafe to the warming plate. 5. BREW THE VINEGAR SOLUTION again, allowing all the cleaning solution to empty into the carafe. After dripping has stopped, discard contents of the carafe. 6. Allow Coffee Maker to cool for 15 minutes, rinse by brewing a carafe full of cold water. Insert the clean permanent coffee filter into the removable filter holder before brewing. 7. Repeat until no yellow liquid comes out and until no vinegar odor is left. 8. At end of brew cycle, press the ON/OFF button to turn the Coffee Maker OFF. Discard water in the carafe. Wash carafe, permanent coffee filter, and removable filter holder in hot sudsy water. Dry parts thoroughly. NOTE: carafe, permanent coffee filter, and removable filter holder are top-rack dishwasher safe. The carafe lid is removable for easy cleaning. 9. When Coffee Maker has cooled, wipe exterior with a dry cloth. Hope this helps. Have a great day. The BELLA Team.
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