Questions & Answers

Q: QuestionWhat is the width and height ?

Asked 8 years ago by Anonymous.

• A:Answer The dimensions of the fireplace media cabinet is 19 inches D x 59 inches W x 32.5 inches H.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWho makes the fireplace for this unit?

Asked 9 years ago by Anthony57.

• A:Answer The manufacturer for the fireplace insert is Classic Flame. It is called the Classic Flame 26 inch SpectraFire Infrared Electric Fireplace Insert. Model number is 2611033FGL.

  Answered 8 years ago by Catfan79

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Q: QuestionI intend to have a 65" TV on top of this unit, how sturdy do you find the legs of this cabinet? Thank you.

Asked 8 years ago by Hooch.

• A:Answer I think it would be fine

  Answered 8 years ago by sarzillaVerified Purchase

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Q: QuestionIs the flame realistic looking?

Asked 8 years ago by Sue.

• A:Answer Yes and it's adjustable I believe there is 6 different adjustments that can be done in terms of brightness. It's a beautiful piece of furniture we like it a lot.

  Answered 8 years ago by NJNYVerified Purchase

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Q: QuestionHow is this item shipped? I live in a condo and have to buzz in deliveries.

Asked 8 years ago by Anne.

• A:Answer I hired The Geek Squad to assemble the fireplace. They brought it with them on the scheduled delivery date. They have their mobile phone with them and are able to communicate.

  Answered 8 years ago by CaptnboobooVerified Purchase

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Q: QuestionWhy is my sound bar sounding distorted?

Asked 1 year ago by Lolo.

Q: QuestionI have this piece of furniture, however the pin from the door assembly broke during a move. Do you have any information where I can order a new pin that the door pivots on? See picture.

Asked 2 years ago by Pat.

Q: QuestionER displays, what does this mean?

Asked 3 years ago by Kat.

• A:Answer My sound bar is unplugged. How do i plug it in

  Answered 1 year ago by Pettis

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Q: QuestionMy soundbar is showing dp and will not turn off or on. Doesn't respond at all

Asked 3 years ago by Anonymous.

• A:Answer Mine just did that DP code to did ya figure out how to turn it off by chance

  Answered 2 years ago by Anonymous

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Q: QuestionHow do i set the time on my belló digital?

Asked 4 years ago by Anonymous.

Q: QuestionHow does the frame that the glass is in get secured

Asked 4 years ago by Dan.

Q: Questionhow do i set the time on the soundbar

Asked 5 years ago by Anonymous.

Q: QuestionHow do I work the surround sound?

Asked 5 years ago by Faye.

Q: QuestionWhy did the blower stop on my fireplace

Asked 5 years ago by wruamfu.

Q: QuestionHow and where would I get a power cord for the sound bar ?

Asked 5 years ago by Louthan.

Q: QuestionMy heater blows fuse why

Asked 5 years ago by Maine54.

Q: QuestionWill you be getting some more of these in stock? And if so, will they still be the sale price?

Asked 5 years ago by LilVal.

Q: QuestionWhere can I order one its sold out? Is there one in another state that I can order?

Asked 5 years ago by Lakeyshia.

Q: QuestionCan i get it installed?

Asked 5 years ago by Marie.

Q: QuestionWill you receive any more fireplaces at this price? Hello electric fireplace

Asked 5 years ago by Deborah.