Questions & Answers

Q: QuestionIs this projector mountable upside down?

Asked 4 years ago by Curious.

• A:Answer Yes this projector can be ceiling mounted upside down.

  Answered 4 years ago by SLAA

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Q: QuestionHi, Would it work at all voltages range 100-240V?

Asked 3 years ago by Sasi.

• A:Answer Hey there Sasi, TK800M works at range of 100 to 240 V.

  Answered 3 years ago by BenQ Customer Service

  
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Q: QuestionHi, what’s wrong with the projector? It used to look perfect, see the first photo. However, it’s now unwatchable. Thanks

Asked 3 years ago by TY2.

• A:Answer Hi there, make sure and reach out to us at 1-866-600-2367 so that we can help.

  Answered 3 years ago by BenQ Customer Service

  
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Q: QuestionI am looking to buy a BenQ home projector. Wanted to find out is Bestbuy an authorized reseller for BenQ?

Asked 3 years ago by Ahmad.

• A:Answer Hi, great question. BestBuy is an authorized reseller. The TK800M is an excellent choice which will give you a great picture with amazing color.

  Answered 3 years ago by BenQ Customer Service

  
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Q: QuestionWhat’s the response time?

Asked 3 years ago by Riley.

• A:Answer Thank you for your interest in our TK800M projector. We are glad to share some insight with you in regards to your comment. As our TK800M was specially designed for home cinema, it only comes in with an input lag measuring at around 50ms. While low input lag is an important feature, it is not always critical in all applications. In gaming, for instance, we recommend choosing a unit with around 30ms input lag or less, as they are most are ideal for gamers. At BenQ, our wide range of products also includes gaming projectors. With the BenQ HT2150ST, it has an average input lag under 17ms and a refresh rate of 60Hz, making it the world's first gaming projector with ulta fast response for the smoothest gaming experience. Not to mention, it even has a dazzling brightness of 2,2999 ANSI Lumens and a contrast ratio of 15,000:1 to enrich all the beautiful visuals and animations as well. To learn more about these two units, we kindly invite you to our official product page below: https://www.benq.com/en/projector/home-entertainment/tk800m.html https://www.benq.com/en-us/projector/cinema/ht2150st.html

  Answered 3 years ago by BenQ Customer Service

  
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Q: QuestionIs this 2021 model

Asked 3 years ago by Mj.

• A:Answer Hello, this model has been out for some time now, but is still being manufactured today.

  Answered 3 years ago by BenQ Customer Service

  
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Q: QuestionDoes it miracast, NOT chromecast?

Asked 3 years ago by Solo.

• A:Answer Hi there, in order to chromecast you'd have to install a chromecast to this projector.

  Answered 3 years ago by BenQ Customer Service

  
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Q: QuestionHi how many Lumens ANSI?

Asked 3 years ago by New.

• A:Answer High brightness 3000lm and vivid colors for bright living room

  Answered 3 years ago by BenQ Customer Service

  
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Q: QuestionI just got it. I tested it today. Clarity is good but it seems to emit a lot of heat. Not sure if it's just this one or that's the normal amount?

Asked 3 years ago by Vick.

Q: Questionwhat is the light source for this projector? UHE lamp or LED lamp?

Asked 4 years ago by aaaa.

• A:Answer Hi there, great question our lamps are UHE.

  Answered 4 years ago by BenQ Customer Service

  
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Q: QuestionWhen will this be back in stock?

Asked 4 years ago by Sam.

Q: Questionwhen will it be back in stock ?

Asked 4 years ago by Bard.

Q: QuestionI do not received a 4K signal from my cable provider. My 4K tv upgrades the signal to near UHD. Similarly, I will be using a non 4K signal for the projector. Will the projector upgrade my signal to near 4K? Thanks, Ken

Asked 4 years ago by Ken.

• A:Answer Hi there Ken, thanks so much for the question. In order to see crystal clear 4k images on this projector, you will need to feed 4k content through it's sources.

  Answered 4 years ago by BenQ Customer Service

  
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Q: QuestionWill I be disappointed with this projector if I have a 200 - 300 inch screen?

Asked 4 years ago by MovieLover.

• A:Answer Hi there, this is a great projector with 4k capabilities. It will have no problem projecting that size. We do recommend utilizing a projector calculator so that you can compare the size to distance it has to be so that it will fit your set up.

  Answered 4 years ago by BenQ Customer Service

  
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Q: QuestionHow is the fan noise and heat from the projector? I purchased other projectors in the past and the fan was too noisy and it generate way too much heat in the room. That is a big worry for me. So I'm wanting something that is quiet & not too much heat.

Asked 4 years ago by Gokusays.

• A:Answer Very quiet and less heat.

  Answered 4 years ago by Pari

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Q: Questiondoes it have bluetooth Capability?

Asked 4 years ago by TERRIE.

• A:Answer Thanks for your interest on BenQ projectors; you can connect your external speakers via Bluetooth by adding a Bluetooth adapter onto the 3.5mm Audio-out port of our projectors, or via a 3.5mm audio cable. Hope this helps

  Answered 4 years ago by BenQ Customer Service

  
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Q: QuestionWhen will this projector be back in stock?

Asked 5 years ago by dionysius21.

• A:Answer It is available now

  Answered 5 years ago by Souvik

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