Questions & Answers

Q: QuestionWhat does the blue LED light on the hub indicate?

• A:Answer The blue LED power indicator light lets you know that the hub is properly connected to your computer and working.

Q: QuestionWhat operating systems is this USB hub compatible with?

• A:Answer This USB hub is compatible with Windows 10, macOS 10.12, or Chrome OS 81.

Q: QuestionDoes this USB hub come with an AC power adapter?

• A:Answer Yes, the hub includes an AC power adapter for connecting to standard outlets and providing additional power to your devices.

Q: QuestionWhat is the maximum data transfer speed of this USB hub?

• A:Answer This USB 2.0 hub offers data transfer speeds up to 480 Mbps.

Q: QuestionIs this USB hub compatible with older devices that use USB 1.0 or 1.1?

• A:Answer Yes, this hub is backward compatible with USB 1.0 and 1.1 devices.

Q: QuestionHow many devices can be charged simultaneously using this hub?

• A:Answer The hub can charge up to 4 devices simultaneously.

Q: QuestionDoes this hub require any special drivers or software?

• A:Answer No, this hub has a plug-and-play design, so you just need to plug it into your computer's USB port.

Q: QuestionDo you have to plug in USB ports to a wall outlet to use? Using in a car so I would prefer one that didn't have to be plugged into a wall outlet.

Asked 3 years ago by Bill.

• A:Answer Just plug it into your computer’s USB port for a hassle-free connection. This USB hub includes an AC power adapter to provide extra power to connected devices.

  Answered 3 years ago by BestBuyEssentialsSupport Team

  Helpful (7)Unhelpful (3)ReportAnswer this questionShow more answers (2)

Q: Questiondoes this come with that usb c to usb a cable that’s in the picture?

Asked 3 years ago by john.

• A:Answer This Hub comes with a micro USB to USB-A cable and AC power adapter. For computer’s with USB-C port, try the 4-Port USB-C Hub Model: NS-PCHC4A

  Answered 3 years ago by BestBuyEssentialsSupport Team

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhile this hub support a USB-3 device, like an external hard drive?

Asked 3 years ago by Archimage.

• A:Answer This is a USB 2.0 Hub. USB 3.0 devices are backward compatible so you can plug in a USB 3.0 external HD, however you will not get the USB 3.0 transfer rates.

  Answered 3 years ago by JeraldSVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you have to charge it?

Asked 3 years ago by Mvo13.

• A:Answer no

  Answered 3 years ago by kentVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow long is the USB cord that comes with it?

Asked 1 year ago by BobBobberson.

• A:Answer It's 5 feet. You can easily use a regular extension cord with it if needed.

  Answered 1 year ago by DanceuseVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionThe specs say " 5V, 500 mAh port output" but is that PER PORT? or for the ENTIRE device altogether, totalled up between all 4 ports?

Asked 2 years ago by MikeBRockford.

• A:Answer Hi there! It is 5V, 500 mAh per port. Best Buy Essentials Support Angela

  Answered 2 years ago by BestBuyEssentialsSupport Team

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionIf the power depends on the computer system for the output to be distributed to the peripherals, then what is the power adapter for? I have a USB plug-n-play device that says it is 5 volts. How can a hub that is max 5 output work with that + other things?

Asked 3 years ago by Josh.

• A:Answer Electrical power is associated with two things: voltage and current. USB ports have a fixed voltage of 5 volts, and this does not change from device to device, but some devices draw more current than others. The power supply for this hub will likely supply more current (and thus power) to devices that might not otherwise work. Keep in mind that the port is being shared with four additional devices, and each device might require additional current.

  Answered 2 years ago by Timewaster

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the USB cord reversible? Ie, can either the USB 2 end or the USB A end go to either the computer or the hub? I need to know which end of the cable will go to the computer and which end will go to the hub and/or if it is reversible. Thanks!

Asked 9 months ago by Jenn.

• A:Answer The USB cord that comes with the Best Buy essentials™ 4-Port USB 2.0 Hub is not reversible in the sense that either end can be used interchangeably. Typically, the USB-A end of the cable is designed to connect to your computer, while the micro USB end connects to the hub. Here’s how you should connect it: 1. USB-A end: Plug this into your computer. 2. Micro USB end: Plug this into the hub. This setup ensures proper power and data transfer between your computer and the connected devices. If you have any questions or need further assistance, please don't hesitate to reach out. - Emman | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 9 months ago by BestBuyEssentialsSupport Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long is the power cord for the power supply?

Asked 1 year ago by PeteA.

• A:Answer 58 inches.

  Answered 1 year ago by JanKVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhere is this made? Is it made in China?

Asked 2 years ago by Chocoholic25.

• A:Answer Yes

  Answered 2 years ago by NurseVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this charge devices or is it only to transfer data?

Asked 2 years ago by Charging.

• A:Answer Hi Charging, This 4 Port hub will not charge your devices, it will only sync them. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance. Best Buy Essential Products Nikki https://www.bestbuy.com/

  Answered 2 years ago by BestBuyEssentialsSupport Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf this takes 5V Input and is 500 megahertz output, what does that mean? I am not an electrician. Is 5 volts input for one device, or total? you see, i have a device that requires 5 volts input, but I have several devices and two input spots.

Asked 3 years ago by Josh.

• A:Answer Hello Josh, 5V on each USB port. Best Buy Essentials Support Louise https://www.bestbuy.com/contact-us

  Answered 3 years ago by BestBuyEssentialsSupport Team

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionis it 5 volts maximum that it can take, or more than that?

Asked 3 years ago by JC.

• A:Answer No, it should be 5V, 500 mAh port output Offers consistent power or charge to your connected USB devices. Rudson S.| Best Buy Support.

  Answered 3 years ago by BestBuyEssentialsSupport Team

  Helpful (1)Unhelpful (0)ReportAnswer this question