Questions & Answers

Q: QuestionHow far from the wall does this mount hold the TV?

• A:Answer This mount holds the TV 0.9 inches from the wall.

Q: QuestionWhat is the first product to bear the Best Buy name?

• A:Answer Best Buy essentials is the first product to bear the Best Buy name.

Q: QuestionWhat is the maximum weight a TV can be for this mount?

• A:Answer This mount can hold a TV with a maximum weight of 165 lbs.

Q: QuestionIs this wall mount VESA compliant?

• A:Answer Yes, it supports VESA patterns from 200 x 200 to 600 x 400.

Q: QuestionWhat is the minimum size TV this mount can hold?

• A:Answer The minimum size TV this mount can hold is 37 inches.

Q: QuestionAre the mounting hardware included with this mount?

• A:Answer Yes, the mounting hardware is included with this mount.

Q: QuestionDoes this mount allow access to ports behind the TV?

• A:Answer Yes, this mount allows access to the ports behind the TV for easy connections.

Q: QuestionHow do I unlatch to remove TV from bracket ?

Asked 3 years ago by Gonzo.

• A:Answer How do I remove the the tv from the mount? What are the strings for on the back of the tv?

  Answered 3 years ago by Anonymous

  Helpful (36)Unhelpful (4)ReportAnswer this questionShow more answers (2)

Q: QuestionHow far from the wall does this mount put the TV? I saw the previous question on thickness, but I would like to know the actual distance from the wall. (inches or other measurement standard)

Asked 3 years ago by Anonymous.

• A:Answer The distance is 0.75 inches.

  Answered 3 years ago by BestBuyEssentialsSupport Team

  Helpful (36)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the length of the mounting bar that attaches to the wall?

Asked 3 years ago by Mfoley312.

• A:Answer 27.2 inches

  Answered 3 years ago by drf2020

  Helpful (21)Unhelpful (0)ReportAnswer this question

Q: QuestionShould this work on a 43 inch tcl tv?

Asked 2 years ago by Frustrated.

• A:Answer It works with my 43" Hisense TV. As long as your TV is VESA compatible (any TV in the past 10 years should be) it should work. One thing to look out for: The instruction says the mount center is about the same height as the TV's center height. Which is not the case for my TV. For my TV, the vertical bars are attached to the lower 1/3 of the TV, making my initial install too high and I've to remount the bracket to a lower position.

  Answered 2 years ago by GamerDadVerified Purchase

  Helpful (9)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you hide the quick release cords?

Asked 3 years ago by Bodine.

• A:Answer The quick release cords have a magnetic button on the end so that you can stick them to the brackets to keep them out of sight.

  Answered 3 years ago by BestBuyEssentialsSupport Team

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionDoes it come with hardware e.g screws for tv attachment

Asked 3 years ago by Anonymous.

• A:Answer This wall mount includes a hardware bag with: screws, washers, spacers, lag bolts, concrete anchors and magnetic removable level.

  Answered 3 years ago by BestBuyEssentialsSupport Team

  Helpful (8)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do I reach the back of the tv?

Asked 2 years ago by Anonymous.

• A:Answer You should plug in the majority of your cables before mounting the tv. There is also two latches on the bottom attached to pull stings you can pull them then tilt the bottom of the tv slightly but it’s a tight fit.

  Answered 2 years ago by PardiVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work for a 43 inch samsung smart tv? None of the screws in the kit seemed to work.

Asked 3 years ago by samakar.

• A:Answer No. Mounting bracket holes don’t line up with 43” Samsung 7 Series TU700D tv holes. Have to return it

  Answered 3 years ago by Anonymous

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes this involve wall studs for dry wall or drills?

Asked 3 years ago by Mark.

• A:Answer Yes it does. You must find the studs using a stud finder, measure mark and drill before using the supplied bolts to screw the bracket to the wall. Also included is the hardware for a brick wall installation.

  Answered 3 years ago by GadgitekVerified Purchase

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow much weight can this Mount hold?

Asked 3 years ago by Gonzo.

• A:Answer The weight of your TV must not exceed 165 lbs. (75 kg).

  Answered 3 years ago by BestBuyEssentialsSupport Team

  Helpful (5)Unhelpful (2)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this wall mount work on a Vizio 55 inch M6 series TV?

Asked 1 year ago by Anonymous.

• A:Answer YES

  Answered 1 year ago by TedrosTVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs there space between wall and back of TV for power plug to plug into outlet?

Asked 2 years ago by JP.

• A:Answer Yes but you might need to add the spacers.

  Answered 2 years ago by TomlinSCVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi , What is the profile, mean how far the tv from the wall. Thanks Koby.

Asked 2 years ago by Koby.

• A:Answer Flush you will need to install a sink in electrical socket behind the tv for no wire install

  Answered 2 years ago by SaltyfinsVerified Purchase

  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)