Questions & Answers

Q: QuestionWhat operating systems are compatible with this keyboard and mouse?

• A:Answer The keyboard and mouse are compatible with Windows 10 and macOS 10.12 or newer.

Q: QuestionHow do I know if the keyboard is paired to the computer?

• A:Answer The keyboard has LED indicators for pairing status, as well as number lock, caps lock, and low battery.

Q: QuestionDoes the keyboard have a number pad?

• A:Answer Yes, the keyboard has a full-size number pad for easy data entry.

Q: QuestionIs the mouse compatible with both right-handed and left-handed users?

• A:Answer Yes, the mouse has an ambidextrous design to comfortably fit either hand.

Q: QuestionHow does the nano transceiver connect to the computer?

• A:Answer The nano transceiver plugs into your computer's USB port.

Q: QuestionWhat type of batteries does the keyboard and mouse use?

• A:Answer The keyboard uses 2 AAA batteries and the mouse uses 1 AA battery.

Q: QuestionWhat is the DPI of the mouse?

• A:Answer The mouse has a 1600 DPI sensor for smooth and accurate cursor control.

Q: QuestionDoes this work without the usb dongle? i.e. can i connect using computer's bluetooth. I'm looking for something i can use with an ipad (no usb port).

Asked 2 years ago by Kimo.

• A:Answer No. Try a Logitech wireless keyboard.

  Answered 2 years ago by stevie68aVerified Purchase

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Q: QuestionWhat are the dimensions of the keyboard? I need to make sure it fits in a drawer before I can purchase it. Thanks.

Asked 3 years ago by ChristopherB.

• A:Answer The keyboard dimensions are 17.1" x 5.7".

  Answered 3 years ago by BestBuyEssentialsSupport Team

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Q: QuestionWill this work with Windows 7?

Asked 3 years ago by Ken.

• A:Answer I have used this on several different computers (Windows 7, Windows 10 and Windows 11), all work just fine at recognizing the devices without installing any drivers - no issues so far.

  Answered 3 years ago by DreifortVerified Purchase

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Q: QuestionWould this combo be compatible with a Xbox Series X? I want to use it for light gaming.

Asked 3 years ago by Pararescue.

• A:Answer i just tested it and yes, it does work not great like a gaming keyboard and mouse but it gets the job done :)

  Answered 3 years ago by TenebrisUrsaVerified Purchase

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Q: QuestionWILL THIS HOOK UP TO ANY TYPE OF SCREEN ?

Asked 1 year ago by Unhappy.

• A:Answer Hi MAXXIE, This works with any operating system. Renee, Best Buy essentials https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by BestBuyEssentialsSupport Team

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Q: Questiondoes this work with Dell laptop with windows 11?

Asked 1 year ago by Maomaoxiong.

• A:Answer works well with it

  Answered 1 year ago by user704168

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Q: QuestionCan you use the mouse without the keyboard?

Asked 1 year ago by Anonymous.

• A:Answer Yes. I have a Chromebook laptop so I rarely use the keyboard and mouse together. Just make sure the keyboard is not being used as it will mess up anything you're doing with the other keyboard

  Answered 1 year ago by AndrewPVerified Purchase

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Q: QuestionAre the batteries AA or AAA for both mouse and keyboard? didnt see it on the specifications.

Asked 1 year ago by sbhaga34.

• A:Answer Batteries included. AA for the mouse. AAA for keyboard.

  Answered 1 year ago by A7X6096Verified Purchase

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Q: Questionwill this work with my 21.5 inch apple mac desktop

Asked 2 years ago by BOO.

• A:Answer Hi BOO, This Best Buy essentials™ - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black works with Windows 10 and macOS 10.12 or newer. Best Buy Products Lisa https://www.bestbuy.com

  Answered 2 years ago by BestBuyEssentialsSupport Team

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Q: QuestionDoes it work with Mac?

Asked 3 years ago by Dani.

• A:Answer Yes!! I use it both for my IMac and for my MacBook Pro.

  Answered 2 years ago by AlexVerified Purchase

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Q: QuestionDoes this keyboard lay completely flat? Or does it have a tilt? Or the option to tilt (i.e. with little legs or something)?

Asked 3 years ago by Jordan.

• A:Answer Jordan, Yes there are folding legs. Will lift the back about 5/8". Roy

  Answered 3 years ago by RoysVerified Purchase

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Q: QuestionJust purchased this product. Does the keyboard have an off button?

Asked 3 years ago by dude.

• A:Answer If it does, I couldn't find it. I would be happier if it had one.

  Answered 3 years ago by wwkentVerified Purchase

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Q: QuestionWhy is it typing in reverse (right to left)?

Asked 3 years ago by Sean.

• A:Answer For Windows the keyboard shortcuts for Left to Right Typing: Ctrl + Left Shift.

  Answered 3 years ago by BestBuyEssentialsSupport Team

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