Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Questions & Answers

Page Showing 1-20 of 38 questions
  • QuestionHow long is the cable on this charger?

    • Answer The cable is 6 feet long.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this wireless charger compatible with Qi-enabled devices?

    • Answer Yes, this charger is compatible with most Qi-compatible devices.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre Best Buy essentials products designed to be reliable?

    • Answer Yes, Best Buy essentials computer accessories are described as honest, safe, and reliable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum wattage for this wireless charger?

    • Answer This wireless charger has a maximum wattage of 10 watts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this charger come with a cable, or do I need to buy one separately?

    • Answer This charger has an attached USB-C cable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of warranty does this charger come with?

    • Answer This charger is backed by a 1-year warranty for both parts and labor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionMaybe silly question. But which side goes up? The best buy logo?

    Asked by Essentiallysavy.

    • Answer No, it’s the other side. You put your phone on this side. See pic.

      Answered by Sammygirl

  • QuestionWill this work for an iPhone XR?

    Asked by Anonymous.

    • Answer Hi, Yes, according to Apple's website, its MagSafe chargers will charge the following iPhone models: iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 12, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 11, iPhone SE (2nd generation), iPhone XS, iPhone XS Max, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance. Best Buy Essentials Products Nikki https://www.bestbuy.com

      Answered by BestBuyEssentialsSupport Team

  • QuestionWill this work for an IPhone 16?

    Asked by Anonymous.

    • Answer Hello! Yes, the **Best Buy essentials™ Magnetic 7.5W Wireless Charger** will work with the iPhone 16. This charger is compatible with MagSafe devices, and the iPhone 16 supports MagSafe technology. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-magnetic-7-5w-wireless-charger-for-iphone-12-13-14-and-15-magsafe-compatible-devices-white/6483068.p?skuId=6483068

      Answered by BestBuyEssentialsSupport Team

  • QuestionHow long would it take for this charger to fully charge an iPhone 14?

    Asked by AJ.

    • Answer Hi there! The iPhone 14 can be charged to 50% in half an hour and fully charged in 2 hours. Having this magnetic wireless charger provides you with a fast and safe charging experience. Best Buy Essentials Support Angela https://www.bestbuy.com

      Answered by BestBuyEssentialsSupport Team

  • QuestionWill this charge an iPhone that has an otter box case on it?

    Asked by SteveM.

    • Answer or a magnetic wireless charger to work best, especially with MagSafe, the case on your iPhone needs to be MagSafe compatible. Some OtterBox cases (like their Symmetry+ and Defender Series XT with MagSafe) have magnets built in, allowing for proper alignment and charging with MagSafe chargers. However, thicker OtterBox cases or those without built-in magnets may not work well, or at all. To be sure, check if your specific OtterBox case model states it's "MagSafe compatible" or "has built-in magnets for MagSafe." If it does, this charger should work. If not, you might have issues with charging or the magnetic connection. If you have any questions or need assistance in the future, don't hesitate to reach out! - Mae | BestBuy Essential Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionWill this work with Samsung galaxy s25 ultra? Thanks

    Asked by Neile.

    • Answer The Best Buy essentials™ Magnetic 7.5W Wireless Charger is primarily designed for iPhone models with MagSafe compatibility, such as the iPhone 12, 13, 14, and 15 series. However, it is also compatible with Qi-enabled devices, which includes many Android smartphones. The Samsung Galaxy S25 Ultra supports Qi wireless charging, so you should be able to use this charger with your phone. However, keep in mind that the magnetic alignment feature is specifically designed for iPhones, so it may not align perfectly with your Samsung device. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

      Answered by BestBuyEssentialsSupport Team

  • Questiondoes this come with the little box that plugs into the wall and will it charge a iphone 6SE

    Asked by jwood.

    • Answer The Best Buy essentials™ Magnetic 7.5W Wireless Charger does not come with a wall adapter—it includes a 6 ft. USB-C cable that you’ll need to plug into your own USB-C power adapter. As for compatibility, it will not charge an iPhone SE (1st or 2nd gen) wirelessly, since those models do not support MagSafe. However, if your iPhone SE supports Qi wireless charging (like the iPhone SE 2nd or 3rd gen), it may still work, but without the magnetic alignment feature. -Ed | Best Buy Essentials Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by BestBuyEssentialsSupport Team

  • QuestionWill it work for apple watch?

    Asked by Gabriel.

    • Answer Hello! Thank you for reaching out. I wanted to let you know that this wireless charger is not designed for Apple Watches due to its design and the placement of the magnets in the MagSafe wireless charger. I hope you find this information helpful. If you have any further questions, please feel free to ask. - Carl | Best Buy Essentials Support

      Answered by BestBuyEssentialsSupport Team

  • QuestionDoes this work for a iPhone XR?

    Asked by Anonymous.

    • Answer No, it takes away the charge and makes the phone hot..

      Answered by LatonjaJ

  • QuestionDoes this work with the iphone 13 Mini?

    Asked by Anonymous.

    • Answer yes

      Answered by ram4

  • QuestionWould this work with.a Kindle Fire HD 10" 2023?

    Asked by Gemjoy.

    • Answer Hi Gemjoy, No, it will not work. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance. Best Buy Essentials Products Nikki Please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by BestBuyEssentialsSupport Team

  • Questiondoes this charger come with a cord and a block or do you have to buy that separately

    Asked by kit.

    • Answer Yes you need a block to insert it into the wall. The adaptor block is a separate purchase.

      Answered by Happyshopper

  • QuestionDoes this work with the samsung galaxy s23+?

    Asked by Samsung.

    • Answer If you get a MagSafe case

      Answered by Frank

  • Questionjust wanted to know if anyone has used this charger with an iPhone 14 ProMax with a standard Otterbox Defender case on it?

    Asked by MistaEd.

    • Answer am using it with an I Phone 15 double Otterbox case. The case has 2 layers. It has a magnetic type attraction. Hope this is helful.

      Answered by Happyshopper