Questions & Answers

Q: QuestionHow is this adapter designed for portability?

• A:Answer This adapter has a compact design with a short, flexible cord for easy travel.

Q: QuestionWhat is the benefit of Best Buy essentials products?

• A:Answer Best Buy essentials products are designed to make your life easier, offering honest, safe, and reliable computer accessories at a great price.

Q: QuestionIs this adapter easy to set up?

• A:Answer Yes, this adapter uses plug-and-play technology for a quick setup.

Q: QuestionWho backs the quality and reliability of this ethernet adapter?

• A:Answer This ethernet adapter is built and backed by Best Buy.

Q: QuestionWhy would I need this adapter?

• A:Answer This adapter is useful when your wireless network isn't fast or reliable enough, providing high-speed internet access to USB-C devices.

Q: QuestionWhat type of cable is used in this ethernet adapter?

• A:Answer This ethernet adapter uses a Cat 5 networking cable.

Q: QuestionDoes this adapter work with macOS devices?

• A:Answer Yes, this adapter is compatible with Windows, macOS or Chrome OS devices.

Q: QuestionWhat is the maximum network speed this adapter supports?

• A:Answer This adapter supports network speeds up to 1 Gbps.

Q: QuestionIs this adapter compatible with Linux?

Asked 1 year ago by Sky.

• A:Answer I know the support team didn't state it was officially compatible. However, for what it's worth, I plugged this unit into my Razer Book running Mint OS and it started working at full speed without any issue.

  Answered 1 year ago by Zero

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this device have an assigned MAC address? I bought a similar product, but the MAC address changed every hour so the DHCP server can't assign the staic IP.

Asked 2 years ago by Andrew.

• A:Answer MAC address dont change as that's imprinted to the device itself. Also DHCP servers don't assign static IP addresses as the D stands for Dynamic which is the opposite of static. Static IPs get set up on the device and not by a server.

  Answered 1 year ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes this adapter support PXE boot?

Asked 1 month ago by dpete.

• A:Answer Dpete, thank you for your question. Unfortunately, our Best Buy essentials USB-C to Ethernet Adapter does not explicitly support PXE boot. While it provides a stable Ethernet connection for data transfer, PXE boot often requires specific hardware and firmware support that this adapter doesn't include. Therefore, it's unlikely to work for PXE booting purposes. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

  Answered 1 month ago by BestBuyEssentialsSupport Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this be used to network to devices together?

Asked 1 month ago by Anonymous.

• A:Answer No, you need a different connector for that. Go to the apple help website and they list the type that is required;

  Answered 6 days ago by GailSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work with Dell Inspiron 2 in 1 i7640 ?

Asked 2 months ago by DROB.

• A:Answer Yes, the Best Buy essentials™ USB-C to Ethernet Adapter should work perfectly with your Dell Inspiron 2 in 1 i7640. This adapter is designed to provide high-speed internet access through a USB-C port, which your laptop has. It supports plug-and-play functionality, so you should be able to connect it without needing any additional drivers. Patricia | Best Buy Essential Support

  Answered 2 months ago by BestBuyEssentialsSupport Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this adapter work with my Sonos era 300 for connecting an ethernet cable?

Asked 5 months ago by kgetting.

• A:Answer My cable is plugged into my Arris modem and the open end of that connected to this USBC adapter which is plugged into the USB-C port on the back of my Mac desktop. I don't think it cares what brand of modem you have as long as the cord is rated 3.0 and your modem at least a 3.0 or higher.

  Answered 6 days ago by GailSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this plug directly into the modem via an ethernet cable?

Asked 7 months ago by Mulligan.

• A:Answer No, it needs to be plugged into a cable already connected to your modem and then the open end of the adapter inserted into the USB-C port on the back of your computer.

  Answered 6 days ago by GailSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this work on a smart tv to increase Wi-Fi speed

Asked 8 months ago by Bb.

• A:Answer Yes, the Best Buy essentials™ USB-C to Ethernet Adapter can help improve your internet connection on a smart TV by providing a stable, wired connection. This adapter supports network speeds up to 1 Gbps, which can be significantly faster and more reliable than Wi-Fi. To use it, your smart TV needs to have a USB-C port. Simply plug the adapter into the USB-C port on your TV and connect an Ethernet cable from your router to the adapter. This setup can help reduce buffering and improve streaming quality. If you have any questions or need further assistance, please don't hesitate to reach out. - Emman | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 8 months ago by BestBuyEssentialsSupport Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioni need a driver for best buy essential Best Buy essentials™ - USB-C to Ethernet Adapter because my computer not recognized the usb device

Asked 10 months ago by joel.

• A:Answer yes i believe some may select it/ find it automatic. i had new laptop it worked on fast and older i did need to find a driver on the PC . after that it worked but opted for all in one

  Answered 9 months ago by JoshuALewisVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this Chrome Cast compatible?

Asked 11 months ago by Anonymous.

• A:Answer Thank you for your inquiry! No, the Best Buy essentials™ USB-C to Ethernet Adapter is not compatible with Chrome Cast devices. Chrome Cast devices do not have USB-C ports for connectivity with this adapter. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-usb-c-to-ethernet-adapter-white/6523711.p?skuId=6523711

  Answered 11 months ago by BestBuyEssentialsSupport Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill the USB-C to Ethernet Adaptor pass POE power through it from the POE switch to charge my phone?

Asked 11 months ago by Bulldog.

• A:Answer probably not

  Answered 9 months ago by JoshuALewisVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan i use this plugged into my usb c phone to provide internet to a wireless router which would then allow me to share my internet to wired/wireless devices connected to the router?

Asked 11 months ago by TripNVans.

• A:Answer Sound a bit like HOTSPOT..... not sure if it works connected to phone unless you had your own OS running and control most wont allow.

  Answered 9 months ago by JoshuALewisVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)