Questions & Answers

Name: Best Buy - Total Tech Support Membership
Brand: Best Buy
SKU: 5763705
Price: 1 USD
Rating: 4.4 (25614 reviews)

Best Buy - Total Tech Support Membership

SKU:: 5763705

See all customer reviews

Show only Answered Questions

Page Showing 201-220 of 1092 questions

Ask a Question

QuestionSo my Best Buy total yearly covers geek squad support??
Asked 4 months ago by Anonymous.
- Answer Hi there! My Best Buy Total™ members get 24/7 Geek Squad® tech support among other benefits and protection. For further information, visit https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983 or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to assist!
  Answered 4 months ago by Memberships Expert Team
  Answer this question
QuestionDoes Total Tech support provide service on computer UPS equipment like CYBER POWER? Does it include battery replacements? Thanks. Take care.
Asked 4 months ago by HMA71.
- Answer Hello! In addition to added protection, as a My Best Buy Total™ member you receive member pricing and discounts on repairs and advanced services. For more information, please visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our online support team is happy to further assist!
  Answered 4 months ago by Memberships Expert Team
  Answer this question
QuestionJust purchased an iPhone 16 and a Galaxy A15 with BB Total are both phones covered for 2 years and will I have to purchase Total within a year again to maintain coverage for second year.
Asked 4 months ago by Confused.
- Answer Hi there! As a My Best Buy Total™ member, products purchased under the membership can receive up to 24 months of Best Buy Protection as long as the membership remains active. This means that you must remain a member during the full 24 months for the coverage to remain active. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention your "My Best Buy Review" when reaching out. We'd be happy to help with any questions or assistance you may need regarding your membership.
  Answered 4 months ago by Memberships Expert Team
  Answer this question
QuestionIs Webroot included in BEST BUY total protection?
Asked 4 months ago by KatAndrewP.
This question was asked about the related product: Best Buy® - My Best Buy Total™ Yearly Membership
- Answer I believe so I think they used it to run diagnostics when troubleshooting my system
  Answered 4 months ago by SharonV
  Answer this question
QuestionI purchased an open box set of Definitive technology dymension tower speaker. One of the mid raga speakers in one of the towers sound blown and rattles. Will my membership coverage fix that one speaker? Or will the complete tower have to be replaced?
Asked 4 months ago by Tony.
- Answer Hello, Tony, Thank you for reaching out and sharing your concern about your Definitive Technology Dymension tower speaker. It’s disappointing to hear about the issue with the midrange speaker, and we’d like to help you get this resolved. With your My Best Buy Total™ Membership, Geek Squad typically evaluates the situation to determine whether the specific part (in this case, the midrange speaker) can be repaired or if a full replacement of the tower is necessary. The outcome depends on the nature of the issue and the repair process recommended by the manufacturer. To get started, I recommend contacting Geek Squad at 1-800-433-5778 or visiting your local Best Buy store. Be sure to mention your membership, as it may provide you with coverage or discounts for repair or replacement. They’ll be able to assess your case and provide you with the next steps. If you have any additional questions or need further assistance, feel free to connect with us on one of our social media platforms: Facebook: http://facebook.com/BestBuy Twitter/X: http://Twitter.com/BestBuySupport Instagram: http://instagram.com/Bestbuy We’re here to help ensure your issue is resolved quickly and effectively. Best regards,
  Answered 4 months ago by Memberships Expert Team
  Answer this question
QuestionI want to get TABLO, would it cost to have them come out and set it up? I'm on the Best Buy plan, would it cost less being on the plane?
Asked 4 months ago by Craig.
- Answer Hello, Craig, Thank you for reaching out with your question about setting up TABLO. It’s great to hear that you’re on the My Best Buy Total™ Membership! As part of your membership, you have access to exclusive discounts on Geek Squad services, which could reduce the cost of having a Geek Squad Agent come out to set up your TABLO device. To provide you with accurate pricing, I’d recommend reaching out to our Geek Squad team directly at 1-800-433-5778 or visiting your nearest Best Buy store. Be sure to mention your My Best Buy Total™ Membership so they can apply any applicable discounts to your service request. If you have any additional questions or need further assistance, feel free to connect with us on one of our social media platforms: Facebook: http://facebook.com/BestBuy Twitter/X: http://Twitter.com/BestBuySupport Instagram: http://instagram.com/Bestbuy We’re here to help ensure your setup goes smoothly! Best regards,
  Answered 4 months ago by Memberships Expert Team
  Answer this question
QuestionWhat will,it cost is to have 22 window sensors, 2 indoor cameras, 2 outdoor cameras, 2 central keypad panels, 2garage door sensors, installed. All RING products.
Asked 4 months ago by Jackie.
- Answer Hi, Jackie! Thank you for reaching out here with this question. We recommend partnering with a sales associate to go over costs for all of your needs. You can visit your local store or visit our site to partner with an expert online: https://www.bestbuy.com/services/triage/shopping.
  Answered 4 months ago by Memberships Expert Team
  Answer this question
QuestionDoes Best Buy totaltech over treadmill assembly and haul Away ?
Asked 4 months ago by Medo.
This question was asked about the related product: Best Buy Totaltech™ Yearly Membership
- Answer Yes, with a Best Buy Totaltech membership, you can get free delivery, assembly, and haul-away for fitness equipment like treadmills, as well as other appliances and TVs.
  Answered 1 month ago by JoellaA
  Answer this question
QuestionDoes this cover a stolen Apple phone?
Asked 4 months ago by Mark.
- Answer Hi, Mark! Thanks for reaching out with this question. The membership does not cover loss or theft to devices, but you should check to see if you have that coverage with AppleCare+.
  Answered 4 months ago by Memberships Expert Team
  Answer this question
Questionmy Samsung refrigerator is in demo mode. How do I take it off demo mode?
Asked 4 months ago by Anonymous.
This question was asked about the related product: Best Buy Totaltech™ Yearly Membership
- Answer You can call them and they can talk you thru it. If you have total tech or bought it from them.
  Answered 1 week ago by Anonymous
  Answer this question
Questionis totaltech still available
Asked 4 months ago by zank.
This question was asked about the related product: Best Buy Totaltech™ Yearly Membership
- Answer Yes, it's just called "Total" now.
  Answered 4 months ago by Eric
  Answer this question
QuestionI just bought a Samsung refrigerator,which was delivered earlier today. what does best buy total plan cover for me if I purchase now? As far as parts and labor? Etc And did I make a mistake not purchasing along with purchase of frig, instead of immediate
Asked 4 months ago by Juli.
This question was asked about the related product: Best Buy Totaltech™ Yearly Membership
- Answer No mistake. call the store and ask about the fridge with discount on the total membership.. they will give you the discount probably on both purchases. best buy are very easy to get along with
  Answered 4 months ago by WandaR
  Answer this question
QuestionHi I bought tv 42 inch at Best Buy , I am not a member , who gonna be to install my new tv?
Asked 5 months ago by Novi.
This question was asked about the related product: Best Buy Totaltech™ Yearly Membership
- Answer I would tell you to contact the store and find out how much installation is. It may behoove you to purchase the total membership which will take care of your issues.
  Answered 4 months ago by Smoke6063
  Answer this question
QuestionAfter the two years are up, can I purchase a new (not Total) coverage plan - like the five year one??
Asked 5 months ago by KatLMG.
- Answer yes, but the price will go up depending on the market value of thar time
  Answered 4 months ago by WandaR
  Answer this question
QuestionI purchased my HP Envy x360 from Best Buy about 3 years ago. My laptop is acting up. Can I join the Geek Squad to have someone look at it?
Asked 5 months ago by Anonymous.
- Answer Hi there! You have 60 days after your purchase to add Geek Squad Protection, so after three years, protection cannot be added. However, you can still potentially receive service to your laptop without having a protection plan in place. You can view services and pricing here: https://www.bestbuy.com/site/services/computer-tablet-services/pcmcat138100050019.c?id=pcmcat138100050019. You can also find the option to chat with or call Geek Squad on that page.
  Answered 5 months ago by Memberships Expert Team
  Answer this question
Questionhow do i cancel total tech
Asked 5 months ago by bill.
- Answer Call Best Buy accounts at 18885741301
  Answered 4 months ago by Eric
  Answer this question
QuestionI purchased a Cafe brand coffee maker. The basket for the coffee grounds is falling apart. Will Best Buy total repair or replace the basket? I have not been able to find a replacement.
Asked 5 months ago by RD.
- Answer Greetings, RD! Most products purchased under your My Best Buy Total™ Membership include Best Buy Protection for up to 24-months with an active membership. Best Buy may repair, replace, or provide store credit as seen in the terms found https://www.bestbuy.com/services/plans/termsconditions. For specifics regarding this product, you may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to help.
  Answered 3 months ago by Memberships Expert Team
  Answer this question
QuestionIf I purchase a new computer & monitor from Best Buy & join tech support plan will they set up a new computer and transfer data to new computer? My monitor no longer works so transfer data not possible by myself. Thanks
Asked 5 months ago by Anonymous.
- Answer Yes, i just purchased 2 computers and they transferred all the info to each computer. This cost nothing as i had total membership. They charge $199.99 to transfer information from your old to your new computer. The total for the membership is 179.99 per year.
  Answered 4 months ago by Smoke6063
  Answer this question
Questioncancel My Best Buy Total
Asked 5 months ago by Anonymous.
- Answer Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also connect with Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
  Answered 5 months ago by Memberships Expert Team
  Answer this question
QuestionI have best buy membership with Physical Damage protection plan for my laptop. My laptop got broke into 2 parts when i had fight with my girlfriend. She hit me with the laptop in my lap and broke accidentily. Do my protection plan will cover it.
Asked 5 months ago by Anonymous.
This question was asked about the related product: Best Buy Totaltech™ Yearly Membership
- Answer They did for me! My dog ran by and hit the cord, and my laptop fell on the ground. They paired it for free.
  Answered 5 months ago by lmgc
  Answer this question

Showing 201-220 of 1,092 questions

previous Page
1
More Pages available
9
10
11
12
13
More Pages available
next Page

Questions & Answers

Best Buy - Total Tech Support Membership

Q: QuestionSo my Best Buy total yearly covers geek squad support??

Q: QuestionDoes Total Tech support provide service on computer UPS equipment like CYBER POWER? Does it include battery replacements? Thanks. Take care.

Q: QuestionJust purchased an iPhone 16 and a Galaxy A15 with BB Total are both phones covered for 2 years and will I have to purchase Total within a year again to maintain coverage for second year.

Q: QuestionIs Webroot included in BEST BUY total protection?

Q: QuestionI purchased an open box set of Definitive technology dymension tower speaker. One of the mid raga speakers in one of the towers sound blown and rattles. Will my membership coverage fix that one speaker? Or will the complete tower have to be replaced?

Q: QuestionI want to get TABLO, would it cost to have them come out and set it up? I'm on the Best Buy plan, would it cost less being on the plane?

Q: QuestionWhat will,it cost is to have 22 window sensors, 2 indoor cameras, 2 outdoor cameras, 2 central keypad panels, 2garage door sensors, installed. All RING products.

Q: QuestionDoes Best Buy totaltech over treadmill assembly and haul Away ?

Q: QuestionDoes this cover a stolen Apple phone?

Q: Questionmy Samsung refrigerator is in demo mode. How do I take it off demo mode?

Q: Questionis totaltech still available

Q: QuestionI just bought a Samsung refrigerator,which was delivered earlier today. what does best buy total plan cover for me if I purchase now? As far as parts and labor? Etc And did I make a mistake not purchasing along with purchase of frig, instead of immediate

Q: QuestionHi I bought tv 42 inch at Best Buy , I am not a member , who gonna be to install my new tv?

Q: QuestionAfter the two years are up, can I purchase a new (not Total) coverage plan - like the five year one??

Q: QuestionI purchased my HP Envy x360 from Best Buy about 3 years ago. My laptop is acting up. Can I join the Geek Squad to have someone look at it?

Q: Questionhow do i cancel total tech

Q: QuestionI purchased a Cafe brand coffee maker. The basket for the coffee grounds is falling apart. Will Best Buy total repair or replace the basket? I have not been able to find a replacement.

Q: QuestionIf I purchase a new computer & monitor from Best Buy & join tech support plan will they set up a new computer and transfer data to new computer? My monitor no longer works so transfer data not possible by myself. Thanks

Q: Questioncancel My Best Buy Total

Q: QuestionI have best buy membership with Physical Damage protection plan for my laptop. My laptop got broke into 2 parts when i had fight with my girlfriend. She hit me with the laptop in my lap and broke accidentily. Do my protection plan will cover it.

QuestionSo my Best Buy total yearly covers geek squad support??

QuestionDoes Total Tech support provide service on computer UPS equipment like CYBER POWER? Does it include battery replacements? Thanks. Take care.

QuestionJust purchased an iPhone 16 and a Galaxy A15 with BB Total are both phones covered for 2 years and will I have to purchase Total within a year again to maintain coverage for second year.

QuestionIs Webroot included in BEST BUY total protection?

QuestionI purchased an open box set of Definitive technology dymension tower speaker. One of the mid raga speakers in one of the towers sound blown and rattles. Will my membership coverage fix that one speaker? Or will the complete tower have to be replaced?

QuestionI want to get TABLO, would it cost to have them come out and set it up? I'm on the Best Buy plan, would it cost less being on the plane?

QuestionWhat will,it cost is to have 22 window sensors, 2 indoor cameras, 2 outdoor cameras, 2 central keypad panels, 2garage door sensors, installed. All RING products.

QuestionDoes Best Buy totaltech over treadmill assembly and haul Away ?

QuestionDoes this cover a stolen Apple phone?

Questionmy Samsung refrigerator is in demo mode. How do I take it off demo mode?

Questionis totaltech still available

QuestionI just bought a Samsung refrigerator,which was delivered earlier today. what does best buy total plan cover for me if I purchase now? As far as parts and labor? Etc And did I make a mistake not purchasing along with purchase of frig, instead of immediate

QuestionHi I bought tv 42 inch at Best Buy , I am not a member , who gonna be to install my new tv?

QuestionAfter the two years are up, can I purchase a new (not Total) coverage plan - like the five year one??

QuestionI purchased my HP Envy x360 from Best Buy about 3 years ago. My laptop is acting up. Can I join the Geek Squad to have someone look at it?

Questionhow do i cancel total tech

QuestionI purchased a Cafe brand coffee maker. The basket for the coffee grounds is falling apart. Will Best Buy total repair or replace the basket? I have not been able to find a replacement.

QuestionIf I purchase a new computer & monitor from Best Buy & join tech support plan will they set up a new computer and transfer data to new computer? My monitor no longer works so transfer data not possible by myself. Thanks

Questioncancel My Best Buy Total

QuestionI have best buy membership with Physical Damage protection plan for my laptop. My laptop got broke into 2 parts when i had fight with my girlfriend. She hit me with the laptop in my lap and broke accidentily. Do my protection plan will cover it.