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DO NOT CALL 1(888)-715-9141. I REPEAT. DO NOT CALL THAT NUMBER. They will try to connect to your computer remotely. DO NOT CALL that number and do not let them connect to your computer. The correct number will be on your Best Buy receipt or on the Best Buy website and find the "Contact Us" link on the bottom of the page.
Sorry, there was a problem. Please try again later.Hello! Auto renewal cannot be turned off for Totaltech memberships. The reason for this is that the membership is tied in with any of the free 24 month protection plans a member has from products purchased with an active membership, and if the plan stops being renewed, those protection plans would also cancel. You will receive a notification 30 days before your renewal date and have the option to cancel anytime you like if you choose not to continue using your membership.
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