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Name: Best Buy Totaltech™ Yearly Subscription
Brand: Best Buy Totaltech™
SKU: 5791821
Rating: 4.4 (25488 reviews)

Best Buy Totaltech™ Yearly Subscription

SKU:: 5791821

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QuestionWill this "total coverage" take care of all repairs for my laptop just like the geek squad coverage or will I have to come out of pocket for repairs?
Asked 2 years ago by kaw.
- Answer Hello and thank you for your question! With Best Buy Totaltech, you'll get up to 24 months of product protection on most purchases you make at Best Buy while your membership is active. During your coverage period, if one of those products has a covered mechanical failure, Best Buy will provide you with a repair, replacement, or store credit. Some products also include coverage for accidental damage from handling. Service fees apply to eligible claims not covered by the manufacturer's warranty. You can find all the information here: https://www.bestbuy.com/site/totaltech/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014 Since Geek Squad tech support is included in your membership you are covered for software support 24/7/365. Please give us a call at 1-888-237-8289 and we will happily assist. We can always tell you when you purchased your laptop and what coverage you have on the system. As always we are happy to answer any questions so feel free to reach out to us.
  Answered 2 years ago by Memberships Expert Team
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QuestionWill this cover the cost of installing speakers, an amp, and subwoofer even though I didn’t buy them from Best Buy?
Asked 2 years ago by Jason.
- Answer Hello Jason! Right now, the Best Buy Totaltech membership does not cover car installation services for items not purchased from Best Buy. However, it does provide free installation services for items that are purchased from us. I hope this helps!
  Answered 2 years ago by Memberships Expert Team
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QuestionWould this include the install of a Nest thermostat purchased from BestBuy? Its an interesting idea but knowing what is included is mysterious....
Asked 3 years ago by Derrik.
- Answer Thank you for reaching out, Derrik. The Smart Thermostat Installation service is absolutely covered as a Totaltech membership when purchased from Best Buy. Please visit www.BestBuy.com/Totaltech to see all of the benefits and covered services available to you as a Totaltech member. We look forward to getting the Nest thermostat installed for you!
  Answered 3 years ago by Memberships Expert Team
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QuestionI would like to install some appliances in two different houses, if I buy Totaltech can I use it to install the appliances at both houses?
Asked 3 years ago by Appliances.
- Answer Hello and thank you for your question! Best Buy Totaltech is for one household only at this time. You may purchase another plan to cover another home if you want both to be covered. If you have any questions or want to provide any feedback please call 1-888-237-8289 and we will be happy to assist you. Have a great rest of your day!
  Answered 3 years ago by Memberships Expert Team
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Questionif I purchase a membership and a hard drive at BestBuy, does membership include installation of hard drive?
Asked 3 years ago by tgoexpress.
- Answer Thank you for reaching out to us. One of the many perks that come with the purchase of the Best Buy Totaltech, is that you do get free installation for your hard drive purchase at Best Buy. You can see all the many benefits that come with the purchase of this membership by going to www.BestBuy.com/Totaltech, you can also reach out to us at 1-888-237-8289 (1-888-BestBuy).
  Answered 3 years ago by Memberships Expert Team
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QuestionI just moved in a home that has whole home sound system and hardware in place, if I join total tech will they help me set up the system I also need, a85 inch, 70 inch TVs mounted
Asked 3 years ago by Anonymous.
- Answer Congratulations on your recent move! Our Totaltech membership would be perfect for your needs. The program offers multiple free services when purchased with products, and you get 20% off services for existing items you already own. You can review all we offer by going to www.bestbuy.com/Totaltech We would also recommend a free Site Survey so we could get an Expert sent out to see your home's current setup and recommend the best services and products to work with it. You can give us a call at 1-888-BestBuy (1-888-237-8289) to get started.
  Answered 3 years ago by Memberships Expert Team
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Questiondoes this membership include installing security system? putting cabinet together and mounting tv on wall
Asked 3 years ago by sat.
- Answer With the purchase of a camera system standard installation is free. For cameras we do recommend a free site survey before install to verify the cameras can be installed in the locations you choose. For TV mountings with the purchase of a TV the mounting service is free but could have additional charges depending on the wall it is installed onto and if you are wanting in wall wiring. Furniture assembly is free with purchase of most furniture. If you have any questions about a particular item before purchase you can also contact us at 1-888-237-8289. For more information about the plan please see: www.bestbuy.com/Totaltech
  Answered 3 years ago by Memberships Expert Team
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QuestionDoes totaltech support cover if my kid accidentally breaks the TV screen with a toy or spills water on it ?
Asked 3 years ago by Showtime.
- Answer Possibly, if the TV was purchased specifically at Best Buy or if the specific model is sold at Best Buy. I'd be careful though. They say they'll cover "EVERYTHING" until it comes time to, then they break out the fine print.
  Answered 3 years ago by greenboy3
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QuestionI just bought an Oled tv. I was going to get the geek squad 5-year warranty, but the delivery guy suggested I get totaltech instead. What are the differences in warranty protection and for how long I can extend totaltech past the 24 months?
Asked 3 years ago by Gordon.
- Answer Under your Best Buy Totaltech membership, at the end of 24 months you may have the option to extend your protection coverage by taking on responsibility of paying for the plan. Please visit www.bestbuy.com/bestbuyprotection for more information on your coverage under Best Buy Totaltech. If you have any further questions, we are happy to help. Please call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289) for further assistance or stop in to any Best Buy store location to speak with a friendly blue shirt.
  Answered 3 years ago by Memberships Expert Team
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QuestionDoes total tech give you early access to founders edition gpus and if so how much earlier then the rest of the wild
Asked 3 years ago by Hawaiisgamer.
This question was asked about the related product: Best Buy Totaltech™ Yearly Subscription
- Answer No, I've only seen availability one time in the months I've had membership and was unable to purchase even though the site said it was available to totaltech members at the time. When I tried to check out, it said it was no longer in stock, even though the landing page had the yellow button to add to cart. 4000 series cards are coming out soon, so the point is moot now
  Answered 3 years ago by Juju
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QuestionI am retired and use the computer only for e-mail paying bills and once in a while to look something up. I have secure Webroot anywhere now. Can I keep this? I do not need all the other services that are offered with the new program. I am happy with your
Asked 3 years ago by Anonymous.
- Answer Yes
  Answered 3 years ago by LOVEIT
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QuestionWith my total tech membership can I get my air conditioner installed?
Asked 3 years ago by Coke.
- Answer Thank you for being a Best Buy Total Tech member. Window air conditioners are installed under your membership as long as the purchase and installation are included on the same sale/receipt. If you have an existing unit that you need assistance with, you will get a 20% discount on the installation labor. Please call 1-888-BESTBUY (1-888-237-8289), 24/7/365, and one of our friendly phone agents can assist you with getting an appointment set up.
  Answered 3 years ago by Memberships Expert Team
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QuestionHello, Have Digital Media Receiver in cars that are not connecting to Android Auto. I'd pay $200 to someone to get it work. Would Best buy work with our phones that were purchased elsewhere and connect them to auto receiver we purchased from them?
Asked 3 years ago by Jeff.
- Answer Worst experience at Germantown store.Unprofessional and unethical store associate and store manager.Highly trained in bait and switch policy.
  Answered 3 years ago by Robin7
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QuestionDoes total tech get me access to an nvidia GeForce founders edition graphics card? I’ve been trying for over a year to get one but can’t beat the bots and would pay for total tech if it got me access to one.
Asked 3 years ago by Marshman.
This question was asked about the related product: Best Buy Totaltech™ Yearly Subscription
- Answer Been a member for about 3 months so far. There have been very few exclusive console drops and ZERO exclusive GPU drops.
  Answered 3 years ago by jm91rs
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QuestionDo they offer exclusive restock info on ps5 if you sign up for the total tech service?
Asked 3 years ago by helpmefindaps5.
- Answer They do but its about impossible to get one. a waste of time
  Answered 3 years ago by Michelle
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QuestionCan I add total care to a laptop received as a gift
Asked 14 hours ago by Grandma.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
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QuestionWith my totaltech membership. Is there a charge for an in-home appointment.?
Asked 16 hours ago by JimmyD.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hello, JimmyD. With your My Best Buy Total™ you receive 20% off the cost of repairs. We would be happy to assist you with looking further into this situation and working to get this resolved. Please feel free to contact our team by privately messaging us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
  Answered 14 hours ago by Memberships Expert Team
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QuestionI'm very unhappy with my total tech service. I regret taking my computer there. it is worse now, and they told me i needed a new hard drive, Which I didn't. Got my computer back and I can't even get it to work right. This plan is a waste of my time.
Asked 1 day ago by Jaceo.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer We are saddened to hear that you are unhappy with the tech support you received through your My Best Buy Total™. We would be happy to connect you with our team, so we can better review these concerns and work to assist you. Please contact our team by privately messaging us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). Make sure you include "My Best Buy Total review" in your message.
  Answered 14 hours ago by Memberships Expert Team
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QuestionMy AirPods are messing up, will this plan take care of that?
Asked 1 day ago by Lisa.
This question was asked about the related product: My Best Buy Total™ - Yearly Membership
- Answer Hello, Lisa! Excellent question. If you had your My Best Buy Total™ membership at the time of purchasing your AirPods, they should have received a complimentary Apple Care protection plan, as long as the sale was associated with your member profile and you haven't had them longer than two years. For more information and support, call (888) BEST-BUY or (888) 237-8289 to inquire about your membership and protection plan(s).
  Answered 1 day ago by Memberships Expert Team
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QuestionDoes Total Tech cover someone from Best Buy cleaning my keyboard? I’ve tried an electronics duster but my D key on my keyboard still isn't fully working.
Asked 3 days ago by Karla.
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Questions & Answers

Best Buy Totaltech™ Yearly Subscription

Q: QuestionWill this "total coverage" take care of all repairs for my laptop just like the geek squad coverage or will I have to come out of pocket for repairs?

Q: QuestionWill this cover the cost of installing speakers, an amp, and subwoofer even though I didn’t buy them from Best Buy?

Q: QuestionWould this include the install of a Nest thermostat purchased from BestBuy? Its an interesting idea but knowing what is included is mysterious....

Q: QuestionI would like to install some appliances in two different houses, if I buy Totaltech can I use it to install the appliances at both houses?

Q: Questionif I purchase a membership and a hard drive at BestBuy, does membership include installation of hard drive?

Q: QuestionI just moved in a home that has whole home sound system and hardware in place, if I join total tech will they help me set up the system I also need, a85 inch, 70 inch TVs mounted

Q: Questiondoes this membership include installing security system? putting cabinet together and mounting tv on wall

Q: QuestionDoes totaltech support cover if my kid accidentally breaks the TV screen with a toy or spills water on it ?

Q: QuestionI just bought an Oled tv. I was going to get the geek squad 5-year warranty, but the delivery guy suggested I get totaltech instead. What are the differences in warranty protection and for how long I can extend totaltech past the 24 months?

Q: QuestionDoes total tech give you early access to founders edition gpus and if so how much earlier then the rest of the wild

Q: QuestionI am retired and use the computer only for e-mail paying bills and once in a while to look something up. I have secure Webroot anywhere now. Can I keep this? I do not need all the other services that are offered with the new program. I am happy with your

Q: QuestionWith my total tech membership can I get my air conditioner installed?

Q: QuestionHello, Have Digital Media Receiver in cars that are not connecting to Android Auto. I'd pay $200 to someone to get it work. Would Best buy work with our phones that were purchased elsewhere and connect them to auto receiver we purchased from them?

Q: QuestionDoes total tech get me access to an nvidia GeForce founders edition graphics card? I’ve been trying for over a year to get one but can’t beat the bots and would pay for total tech if it got me access to one.

Q: QuestionDo they offer exclusive restock info on ps5 if you sign up for the total tech service?

Q: QuestionCan I add total care to a laptop received as a gift

Q: QuestionWith my totaltech membership. Is there a charge for an in-home appointment.?

Q: QuestionI'm very unhappy with my total tech service. I regret taking my computer there. it is worse now, and they told me i needed a new hard drive, Which I didn't. Got my computer back and I can't even get it to work right. This plan is a waste of my time.

Q: QuestionMy AirPods are messing up, will this plan take care of that?

Q: QuestionDoes Total Tech cover someone from Best Buy cleaning my keyboard? I’ve tried an electronics duster but my D key on my keyboard still isn't fully working.

QuestionWill this "total coverage" take care of all repairs for my laptop just like the geek squad coverage or will I have to come out of pocket for repairs?

QuestionWill this cover the cost of installing speakers, an amp, and subwoofer even though I didn’t buy them from Best Buy?

QuestionWould this include the install of a Nest thermostat purchased from BestBuy? Its an interesting idea but knowing what is included is mysterious....

QuestionI would like to install some appliances in two different houses, if I buy Totaltech can I use it to install the appliances at both houses?

Questionif I purchase a membership and a hard drive at BestBuy, does membership include installation of hard drive?

QuestionI just moved in a home that has whole home sound system and hardware in place, if I join total tech will they help me set up the system I also need, a85 inch, 70 inch TVs mounted

Questiondoes this membership include installing security system? putting cabinet together and mounting tv on wall

QuestionDoes totaltech support cover if my kid accidentally breaks the TV screen with a toy or spills water on it ?

QuestionI just bought an Oled tv. I was going to get the geek squad 5-year warranty, but the delivery guy suggested I get totaltech instead. What are the differences in warranty protection and for how long I can extend totaltech past the 24 months?

QuestionDoes total tech give you early access to founders edition gpus and if so how much earlier then the rest of the wild

QuestionI am retired and use the computer only for e-mail paying bills and once in a while to look something up. I have secure Webroot anywhere now. Can I keep this? I do not need all the other services that are offered with the new program. I am happy with your

QuestionWith my total tech membership can I get my air conditioner installed?

QuestionHello, Have Digital Media Receiver in cars that are not connecting to Android Auto. I'd pay $200 to someone to get it work. Would Best buy work with our phones that were purchased elsewhere and connect them to auto receiver we purchased from them?

QuestionDoes total tech get me access to an nvidia GeForce founders edition graphics card? I’ve been trying for over a year to get one but can’t beat the bots and would pay for total tech if it got me access to one.

QuestionDo they offer exclusive restock info on ps5 if you sign up for the total tech service?

QuestionCan I add total care to a laptop received as a gift

QuestionWith my totaltech membership. Is there a charge for an in-home appointment.?

QuestionI'm very unhappy with my total tech service. I regret taking my computer there. it is worse now, and they told me i needed a new hard drive, Which I didn't. Got my computer back and I can't even get it to work right. This plan is a waste of my time.

QuestionMy AirPods are messing up, will this plan take care of that?

QuestionDoes Total Tech cover someone from Best Buy cleaning my keyboard? I’ve tried an electronics duster but my D key on my keyboard still isn't fully working.