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You have to get a new one the system computer is bad it happened when over charging.
Sorry, there was a problem. Please try again later.https://support.bissell.com/app/answers/detail/a_id/3348/~/crosswave%C2%AE-cordless-max-light-indication%2Ferror-codes-%7C-support This solution worked for my 2 crosswave max. It seems that the new firmware update that doesn't install properly causes the communication timeout
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