A:AnswerIf you have a battery in the igniter box, you may just need to adjust the igniter needle. Your manual may have some tips and tricks on that, or you can email our support team. We would be happy to help you! [email protected]
A:AnswerThe griddle top is removable, but there aren't any grill grates underneath. You would just have access to the open flame and burners. We do not recommend cooking over them as it can clog the burners.