A:Answer I purchased a blend jet2 on monday,april 24 at walmart in Birmingham,alabama,zip code 35235. I have charged the blender usins the usb cord,matched the arrows on base to the plastic container,put liquids in first and then put cooked sausage,eggs,bacon bits,milk. I have followed the instructions on your blue& white brochure(flyer) such as turning the unit upside down and pressing power button. Unit,blades still will not work,there is little or no food against the blades,no food resistance. I have pushed the power button once as per your instructions & the blades will not work and unable to get 20 seconds run. your blender is what I want and greatly dissapointed that it will not work even after following your instructions and trouble shooting recommendations!!!