Questions & Answers

Q: Questiondo you have to use alexa device with blink system or can you just connect to your phone?

Asked 4 years ago by heime.

• A:Answer While the Blink System does integrate with the Amazon Alexa enabled devices you do not need one of these devices to operate the Blink cameras. The Blink App is currently compatible with any iOS mobile devices running version 12.5 or higher, Android mobile devices running version 5.0 (Lollipop) or higher and Fire OS mobile devices, running software version 5.1 or higher.

  Answered 4 years ago by Blink

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Q: QuestionDoes this system come with everything I need ? Am I able to monitor it from anywhere outside the home? Do I need to add extra equipment make a module?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Blink - 2 Indoor (3rd Gen) Wireless 1080p Security System with up to two-year battery life - White

• A:Answer As long as you have wifi and a compatible mobile device we ship everything needed to get set-up and started with our Blink Kits/Systems. You are able to adjust your camera settings, view video clips, receive notifications, and access live view through the App on your compatible mobile device from anywhere as long as you have a WIFI or cellular connection. This is important to note for your cellular data plan, watching a five second motion clip without WIFI connection will use about 750KB of your data plan.

  Answered 4 years ago by Blink

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Q: QuestionCan I use the indoor camera outside under a roof?

Asked 4 years ago by Cubal.

• A:Answer The Blink Indoor camera is not meant for outdoors however customers have successfully used a Blink indoor cameras in protected outdoor areas (such as under an awning, on a covered porch, etc.) as long as it remains dry and within its operating temperature range of 32° to 95° F (0° to 35° C). The Blink Indoor camera and sync module are not waterproof and any exposure to moisture and/or temperatures outside the operating range will void our one-year limited warranty.

  Answered 4 years ago by Blink

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Q: Questiondoes the module come with this?

Asked 4 years ago by educator.

• A:Answer The Blink sync module would ship with all Blink kits/systems. So this Blink 1-camera Outdoor kit would ship with one Blink Outdoor camera and the sync module 2.

  Answered 4 years ago by Blink

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Q: QuestionIs the chief difference between an indoor and outdoor camera weather proofing? Is there any disadvantage or lesser quality if an outdoor system is used indoors? Can you please clarify the functional differences between and indoor and outdoor camera? thanx

Asked 4 years ago by MarkJr.

• A:Answer Other than the color, the difference in the Blink Indoor and the Blink Outdoor cameras would be the operating temperatures and that the Blink Outdoor camera is weather-resistant and can be used outside. The Blink Indoor camera is not weather-proof and any exposure to moisture and/or temperatures outside the operating range will void its warranty.

  Answered 4 years ago by Blink

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Q: Questionwhat is the max distance from camera to receiver?

Asked 4 years ago by verolot3.

• A:Answer Assuming a fairly standard home (single building, no unusually dense construction materials), the Sync Module should be able to communicate with Blink camera units up to 100ft away in any direction. As far as how far away the system can be from the wireless router that would depend on the strength of your internet/WIFI, we recommend at least three bars of signal strength for optimal performance.

  Answered 4 years ago by Blink

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Q: QuestionDo you need a subscription

Asked 3 years ago by Anonymous.

This question was asked about the related product: Blink - 2 Indoor (3rd Gen) Wireless 1080p Security System with up to two-year battery life - White

• A:Answer No you don't "need" a subscription. You can plug a thumb drive into your hub to review your camera activity. If you want to watch a video of any camera while you are away from home; you can't without a subscription. The subscription stores all video clips in a cloud and can be accessed any time and anywhere. Without a subscription you will have to use a thumbdrive to store the videos and then remove the thumbdrive from the hub after you return home and plug it into a computer to review any video activity. My free cloud trial expired 2 days ago. The cameras still detect movement but leave a blank video window on my app. Cloud was free until about a year ago. Blink went from free to $3 per camera each month or $10 unlimited cameras per month. I will probably subscribe. If I am notified of movement when away from home, I want to see what it is right away and not wait till I return and plug a thumbdrive in the computer, hours or maybe days later. Hope that helps.

  Answered 3 years ago by LarryK64Verified Purchase

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Q: QuestionCan the Blink out door (add on) cameras be used with the Blink indoor system? I want an indoor system but would also like to be able to add some cameras outside as well.

Asked 4 years ago by moises417.

• A:Answer Yes you are able to add the Blink Outdoor camera to a Blink Indoor System. You can have up to 10 Blink devices per sync module as long as they are all within the 100ft operating range of the sync module in any direction. The cameras on the sync module can be in any combination.

  Answered 4 years ago by Blink

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Q: QuestionDoes this camera have night vision? Thank you! And do you have to pay for storage?

Asked 3 years ago by Susie.

This question was asked about the related product: Blink - 2 Indoor (3rd Gen) Wireless 1080p Security System with up to two-year battery life - White

• A:Answer The Blink Indoor cameras utilize IR night vision in low light or no light situations. A subscription is not required to use the Blink cameras. You can enjoy helpful features like live view, two-way audio and motion notifications. If you would like to record and save your motion clips you can opt for our monthly or annual Blink cloud Subscription Plans (new cameras come with a free trial of the Blink Plus Plan) or you can use the Sync Module 2 and USB flash drive for local storage and no additional fees.

  Answered 3 years ago by Blink

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Q: QuestionDoes the camera mounts come with the cameras?

Asked 4 years ago by Blink.

• A:Answer We do ship each camera with a mount and mounting hardware screws, note the use of the included screws will create two holes in the surface.

  Answered 4 years ago by Blink

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Q: QuestionCan this camera be placed inside a window to monitor through glass?

Asked 4 years ago by CuriousDog.

• A:Answer The Blink Indoor cameras can not reliably detect motion on the other side of glass. Some users have placed cameras facing out a window or through a glass door to use the Live View option. A Blink Indoor camera looking through glass will react to the near side of a pane of glass, so it will not be activated by motion beyond that to create clips when in the Armed state.

  Answered 4 years ago by Blink

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Q: QuestionDoes the indoor blink security system kits have heat censors on the cameras to let you know your indoor house temperature?

Asked 4 years ago by Rizzo.

This question was asked about the related product: Blink - 3 Indoor (3rd Gen) Wireless 1080p Security System with up to two-year battery life - White

• A:Answer The Blink Indoor cameras do have a temperature alert feature that you can enable to send a notification if the temperature goes above or below a set temperature.

  Answered 4 years ago by Blink

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Q: QuestionWhat is the difference between this model and the one that cost $99.99 (model#B07X4BCRHB). I only can notice the different color?

Asked 4 years ago by JustinF.

• A:Answer We do apologize for any misunderstanding however item B07X4BCRHB for $79.99 is actually the Blink INDOOR 1-camera kit. Item, B086DKSYTS for $99.99 is the Blink OUTDOOR 1-camera kit. The difference in these two items are the camera types.

  Answered 4 years ago by Blink

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Q: QuestionDoes this camera offer zoom?

Asked 4 years ago by Jencoast.

This question was asked about the related product: Blink - 3 Indoor (3rd Gen) Wireless 1080p Security System with up to two-year battery life - White

• A:Answer On the Blink cameras and within the Blink App itself there is not a way to zoom. Users do have the ability to zoom into a motion clip and live view (by triple tapping or pinching and stretching the image).

  Answered 4 years ago by Blink

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Q: QuestionDo the cameras come with mounting brackets

Asked 4 years ago by bigmomma.

This question was asked about the related product: Blink - 3 Indoor (3rd Gen) Wireless 1080p Security System with up to two-year battery life - White

• A:Answer We do ship each Blink camera with a mount and mounting hardware screws. The use of the included screws would create two holes on the surface of the wall,

  Answered 4 years ago by Blink

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Q: QuestionI only have one camera, do I need to use the synk module?

Asked 3 months ago by sjjd.

This question was asked about the related product: Blink - 2 Indoor (3rd Gen) Wireless 1080p Security System with up to two-year battery life - White

• A:Answer The Indoor Cameras (like the Outdoor) require a Sync Module to onboard. The only Blink devices which do not explicitly require a Sync Module in order to onboard and function are: Mini Camera, Video Doorbell and Wired Floodlight Camera. One Sync Module can support up to ten cameras simultaneously.

  Answered 3 months ago by Blink

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Q: QuestionCan you download a video directly to your iPhone?

Asked 3 months ago by sjjd.

This question was asked about the related product: Blink - 2 Indoor (3rd Gen) Wireless 1080p Security System with up to two-year battery life - White

• A:Answer Yes if you pay for the membership

  Answered 3 months ago by DeborahK

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Q: QuestionHow can I change the battery ?

Asked 4 months ago by Tamara.

• A:Answer Hello, To change the batteries, you will need to take off the back cover which will then expose the batteries where you can remove and replace. For more information on how to remove the back cover, please click on the link to follow: https://support.blinkforhome.com/en_US/f-a-q/how-to-remove-the-battery-cover-from-blink-cameras

  Answered 4 months ago by Blink

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Q: QuestionWhat Internet speed do you need to have to run your Blink system? I have 5GHZ and the system will not work.

Asked 4 months ago by Mel.

This question was asked about the related product: Blink - 2 Indoor (3rd Gen) Wireless 1080p Security System with up to two-year battery life - White

• A:Answer Blink requires a high speed 2.4GHz Wi-Fi network (no satellite or hot spot) and a minimum of 2mbps upload speed per Blink device available (after the other devices in your home take their share) in order to operate normally. Blink is not compatible with 5GHz networks which is why it is not working. The Blink app will not display any SSID for 5GHz networks, only 24GHz ones. https://support.blinkforhome.com/en_US/f-a-q/system-requirements

  Answered 4 months ago by Blink

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Q: QuestionIs this camera compatible with the Apple HomeKit.

Asked 5 months ago by Jc.

This question was asked about the related product: Blink - 2 Indoor (3rd Gen) Wireless 1080p Security System with up to two-year battery life - White

• A:Answer Hello! Blink is currently compatible with the Alexa and IFTTT systems. To learn more about features available with Alexa please follow this link https://support.blinkforhome.com/en_US/supported-features-alexa/supported-alexa-features To learn more about integrating with IFTTT please follow this link https://support.blinkforhome.com/en_US/ifttt/how-to-integrate-blink-with-ifttt-services

  Answered 5 months ago by Blink

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