Questions & Answers

Q: QuestionWhat is the primary function of the Blink Sync Module 2?

• A:Answer The Blink Sync Module 2 allows you to control all of your Blink cameras directly from the Blink Home Monitor app.

Q: QuestionDoes the Blink Sync Module 2 come with a warranty?

• A:Answer Yes, the manufacturer offers a 1-year warranty for both parts and labor.

Q: QuestionHow many cameras can I connect to a single Blink Sync Module 2?

• A:Answer You can connect up to 10 Blink cameras to a single Sync Module 2.

Q: QuestionCan I use the Blink Sync Module 2 both indoors and outdoors?

• A:Answer Yes, the Sync Module 2 is designed for both indoor and outdoor use.

Q: QuestionIs the Blink Sync Module 2 compatible with Amazon Alexa?

• A:Answer Yes, the Blink Sync Module 2 is compatible with Amazon Alexa.

Q: QuestionThe description says USB flash drive up to 64GB but can a drive larger than 64GB be used?

Asked 4 years ago by bob123.

• A:Answer You can use a USB flash drive up to 256GB with the sync module 2.

  Answered 4 years ago by Blink

  Helpful (46)Unhelpful (4)ReportAnswer this questionShow more answers (1)

Q: QuestionI have blink mini, I would like 2 more cameras can I just buy 1 for each room, will they all work together on my phone? Do I have to buy the sync module? I am not the techiest person around. Thank you Sunshinebal1

Asked 4 years ago by Sunshinebal1.

• A:Answer This would really depend on which Blink cameras you were adding, the Blink Indoor and Blink Outdoor cameras would require the sync module to operate. The Blink Mini cameras are able to operate on their own (no sync module required) You can have a total of 10 battery powered cameras per Sync Module 2. In addition, you can have a max of 10 Mini cameras per account, this applies to account with and without Sync Module 2.

  Answered 4 years ago by Blink

  Helpful (27)Unhelpful (0)ReportAnswer this question

Q: Questionwhat type of 256 flashdrive? 3.0?. 3.1? Type A,B, C? does it matter??

Asked 3 years ago by PatL.

• A:Answer You are able to use any USB flash drive up to 256GB with the sync module 2, flash drive can be 2.0 or 3.0 (hard drives, SD cards, etc. will not be compatible).

  Answered 3 years ago by Blink

  Helpful (19)Unhelpful (0)ReportAnswer this question

Q: QuestionWill I be able to view stored clips on the Sync 2 wirelessly or do I need to be logged into a computer? Is there a way to access the stored clips in the app or another way to view these?

Asked 4 years ago by steve.

• A:Answer I find conflicting information about this topic. So, if I have the videos storage only in the Sync Module 2, will I be able to watch them form the app in my cellphone?

  Answered 4 years ago by Pablo

  Helpful (14)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWith the Blink Sync Module 2 would I receive notifications via my phone when away from home?

Asked 4 years ago by doggywag.

• A:Answer You are able to adjust your camera settings, view video clips, receive notifications, and access live view through the App on your compatible mobile device from anywhere as long as you have a WIFI or cellular connection. This is important to note for your cellular data plan, watching a five second motion clip without WIFI connection will use about 750KB of your data plan.

  Answered 4 years ago by Blink

  Helpful (14)Unhelpful (4)ReportAnswer this question

Q: QuestionIf you have the USB flash drive inserted into the sync module 2, does the video recording automatically save to the USB flash drive or do you need to tell it to save the video to the USB flash drive from the software?

Asked 4 years ago by Anonymous.

• A:Answer You are able to use a USB flash drive up to 256GB with the sync module 2. When using the local storage option only, the cameras will record to the USB flash drive automatically and continue to record motion clips until full and then we will notify you to either free up storage or insert a new USB drive so we can keep recording clips. We will not record over any clips or delete them to make room, once the USB is full we stop saving clips to it.

  Answered 4 years ago by Blink

  Helpful (8)Unhelpful (0)ReportAnswer this question

Q: QuestionOnce you download video to the module, what file is it saved in? Can you transfer that USB flash drive data to a Windows PC and be able to view it in 1080p, enlarge, etc.... using Windows rather than an Amazon app?

Asked 4 years ago by RichNEPA.

• A:Answer Clips will be stored in MP4 format and will be viewable using Windows Media Player (and other applications) when the USB device is inserted into a PC.

  Answered 4 years ago by Blink

  Helpful (10)Unhelpful (3)ReportAnswer this question

Q: QuestionWhat is the blink sync module used for is it just for syncing one to more cameras together? Or it suggested to have a sync module when you purchase blink xt 3rd generation cameras for the best results and functions

Asked 2 years ago by Anonymous.

• A:Answer The Sync Module is plugged into an electrical outlet to relay commands and network details to devices in the system it manages. The Sync Module 2 requires a power outlet and is connected to your always-on Wi-Fi network to handle activity for up to ten Blink devices. This extends camera battery life, saves clips without a subscription, improves convenience for scheduling, and arms a group of devices at once. The Sync Module 2 enables you to: Conveniently control all of your Blink devices from the Blink app. Connect up to 10 of any Blink Wired Floodlight, Outdoor and Indoor (all models), XT2, XT, Video Doorbell*, and Mini* cameras. Support local video storage for up to 10 Blink cameras. Record and store motion clips when you insert a USB flash drive (up to 256 GB – sold separately). Connect all Blink cameras to a single IP address in the system it manages. Enjoy longer camera battery life because the Sync Module is always available. Each system is visible in the Blink app, and can have up to ten devices attached. When a system is armed, all of it's devices act according to their settings. Blink devices need an always-on 2.4 GHz Wi-Fi internet connection with at least 2 MB per second of upload speed (from your network to the internet). The Sync Module 2 has an active USB-A port to store up to 256 GB of motion clips on your own compatible USB drive. Click to learn more about Local Storage. Eligible cameras are Blink Video Doorbell, Outdoor and Indoor (3rd Gen), and Blink Mini.

  Answered 2 years ago by Blink

  Helpful (4)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use 2 Blink Sync Module 2s to setup a 20 camera system?

Asked 2 years ago by Sammy.

• A:Answer Hi there! Yes, you can set up two sync modules on your Blink account which will create two separate systems and allowing for each sync module to connect with up to ten Blink devices each.

  Answered 2 years ago by Blink

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have 2 blink video doorbell cameras. if I buy The sync 2 will I be able to access my cameras live, at will, without anything triggering (motion or doorbell push) them from my phone?

Asked 3 years ago by Curiousgeorge.

• A:Answer Answer is "yes". We can access our Blink home network of cameras at any time for a live view and select the camera we want to monitor and 2-way talk through and when cameras are "armed" they will send us motion alerts and record cause of motion on the USB drive we have plugged into our Sync 2.

  Answered 3 years ago by GreatSciFiVerified Purchase

  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: QuestionHello - When is Blink Sync Module 2 available? Thanks!

Asked 4 years ago by Mina.

• A:Answer We do hope to have the add-on Blink Sync Module2 available soon, stay tuned! Note: The sync module 2 is shipping with all new Blink Indoor and Blink Outdoor Kits/Systems.

  Answered 4 years ago by Blink

  Helpful (5)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionCan 2 people share the same cameras and doorbell by downloading the app to their phone?

Asked 1 year ago by GrandpaSteve.

• A:Answer yes, but only on person can log into the system at a time. You cannot have two people on the system at the same time.

  Answered 1 year ago by leroyjenkinstxVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHave 2 blink outdoor cameras. Only use one. Can I give one to my son and buy a sync module to work his?

Asked 3 years ago by Anonymous.

• A:Answer Hello, Yes, you will need to delete the camera off of your Blink account first and then your son can purchase a sync module to connect with the camera.

  Answered 3 years ago by Blink

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you need the Sync module to have indoor cameras?

Asked 3 years ago by Required.

• A:Answer The Blink Outdoor and Blink Indoor cameras would require the sync module to operate. The Blink Mini is designed to operate on its own (no sync module required) however if you wished to use the local storage option available for the Blink Mini you would need to pair it with the sync module 2 and compatible USB flash drive.

  Answered 3 years ago by Blink

  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long will a 256GB drive last before the space is full or gets written over?

Asked 2 years ago by SecuritySeeker.

• A:Answer I have my door camera in an apartment corridor and many people pass by every day, obviously I delete what doesn't interest me and leave some that do, I have almost 1 year with a 32gb SD card and it's at 20% I don't think I know fill in a long time

  Answered 2 years ago by CristianVVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this question