Questions & Answers
- Model:
- SLP231122
- |
- SKU:
- 6508218
Q: QuestionWill this pick up scattered kitty litter (the clay type)?
Asked by Whodamama.
- A:Answer I don't know how large of a clump, but if it is the overflow from the kitty litter box it might because it picks up my dogs kibble. If you want to contact the company, they are really good at answering any questions. They helped me and responded the next day. Hope this helps you.
Answered by Chachi
Q: QuestionI just received one for Christmas and is completely dead. When we placed it on the charger it does nothing. What am I doing wrong?
Asked by Charging.
- A:Answer There was one day where my bob was completely dead. Try flipping it over and unscrewing the batter compartment and unplug the battery for a few minutes, then plug it back it. Make sure that your charging base has a green led light and make sure that the contact points on the bob and charging base are touching.
Answered by Thickthighs
Q: QuestionCan you map multiple floors? Ie first and second floor,
Asked by Jack.
- A:Answer Don't let Bob go down stairs, you'll both be unhappy. You can carry Bob from one floor to another. The app will save up to 3 maps, so save the original map before you move Bob to the new floor. Have Bob start with a fresh map on the fresh floor and all will work well. Unless you have another charging station on the new floor, Bob will complain that it can't charge once it's done cleaning. You can carry it back to the charger on the first floor—just make sure you save and switch the map back before you let Bob loose on the original floor.
Answered by anonymous
Q: QuestionWe have different floor transitions from room to room ; will it work with a transition and up to how much? We are talking less then an inch
Asked by Anonymous.
This question was asked about the related product: bObsweep - PetHair SLAM Wi-Fi Connected Robot Vacuum and Mop - Jade
- A:Answer Mine has trouble getting over heater vents in floor. Always getting caught up on it. Has problems with throw rugs also so I don’t think it will go over your floor transition.
Answered by Sandy
Q: QuestionWhen using the mop feature does it know the difference between the floor and a rug? No water on the rug or carpet?
Asked by Unhappy.
- A:Answer No, they say it will eventually. The app is very limited in what you can program it to do.
Answered by Bronson
Q: Questionhow is it with small area rugs. Like door mats, Kitchen sink, side of the bed Etc.
Asked by biggredd.
- A:Answer I have several area rugs & after bumping up against them, it goes over them with no problem.
Answered by Robin
Q: QuestionWill this work on German Shepard hair?
Asked by DJ.
- A:Answer It works with my Great Pyrenees’ hair.
Answered by HeatherM
Q: QuestionDoes the Robot and the App work in Brazil?
Asked by Kleber.
This question was asked about the related product: bObsweep - PetHair SLAM Wi-Fi Connected Robot Vacuum and Mop - Jade
- A:Answer The vacuum & the app work on a shared Wi-Fi connection, I don’t see why not.
Answered by TimT
Q: QuestionIs this a self cleaning Vac
Asked by G35.
This question was asked about the related product: bObsweep - PetHair SLAM Wi-Fi Connected Robot Vacuum and Mop - Jade
- A:Answer No
Answered by TimT
Q: QuestionIf I purchase this in the US will the guarantee be valid in Canada?
Asked by Anonymous.
- A:Answer yes
Answered by ariz
Q: QuestionHello, can anyone tell me what cleaning solution is supposed to used with this product?
Asked by Trish.
- A:Answer No solution, just plain water
Answered by BrandyS
Q: QuestionDo these work without Wi-Fi?
Asked by LikeMy70inLGUN7070TV.
- A:Answer yes, but the app is the primary way to configure it..
Answered by Josh
Q: QuestionDoes it run over any pet accidents?
Asked by Marh.
- A:Answer yes, bob needs to run into things to tell if there's something there - no support for detecting accidents and avoiding them
Answered by wham
Q: QuestionDoes anyone know how to draw a no clean area in the mop setting? I have an open floor plan home and it recognizes the first floor as one whole room
Asked by Blue.
This question was asked about the related product: bObsweep - PetHair SLAM Wi-Fi Connected Robot Vacuum and Mop - Jade
- A:Answer open the bobsweep app, click on "map," then click the scissors icon, the click "Draw NoSweep Zones," instructions will pop up from there. It is a little cumbersome but you can change to a zone or a line by touching the red box/line after you start one. You can drag the blue dots at each point to move it. It can lock up on you where you cannot move it any more - in that case choose "save" or "change zone" and you'll be able to move it again - then switch to line or zone again depending on what you want to draw. Click "save" to save it. I drew a line where my kitchen rug meets my cabinets as Bob gets stuck there (Bob can fit under the cabinet toe kick but not if there is a rug there). This NoSweep line keeps him from getting wedged under the cabinet. I also drew a line at the threshold of two rooms to keep Bob from entering the 2nd room. Works great.
Answered by Shan
Q: QuestionHow do you turn it off or an you just leave it on the charger after 100%
Asked by Rexy.
- A:Answer Leave your Bob on the charger. Works great that way!
Answered by BadBullfrog
Q: QuestionWhen the battery gets low will this go back to a starting or designated spot and turn off or will it just clean until the battery goes dead and stops right there?
Asked by Brywill32669.
- A:Answer It will go back and charge when the battery gets low. That said, It's got a lot of juice. I can have it clean my entire 1200 sq foot space and not even use half of its charge.
Answered by anonymous
Q: QuestionWill this work on deep shag carpet?
Asked by Anonymous.
- A:Answer Yes, I have deep shag and two dogs that shed and it cleans up the dog hair nicely. It will however leave clumps of the hair that you need to pick up as it doesn't vacuum all of the hair but rather gathers it together and sucks in the fine particle dirt but not the bigger clumps. Also, the main roller can get jammed if you have too much pet hair to clean up but it's an easy fix to remove the jammed up hair and let it carry on clening.
Answered by Dasher
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