Questions & Answers

Q: QuestionDoes this dishwasher really stink??

Asked 3 years ago by Anonymous.

• A:Answer Yes, this dishwasher smells like the inside of a tire store. I've had mine for several weeks and the smell has lessened only slightly. I ran it empty several times when I first got it but it still had a very bad smell - like burning rubber tires

  Answered 3 years ago by Anonymous

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Q: QuestionIs the black matte or gloss?

Asked 3 years ago by CodingFather.

• A:Answer a bit more of a satin finish.. not flat flat but not glossy

  Answered 3 years ago by mmmp

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Q: Questionis there an express cycle

Asked 3 years ago by joe.

• A:Answer There is a “Speed 60” cycle. I’ve only used it once and it worked well.

  Answered 3 years ago by Justshowstogoya

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Q: Questiondo the dishes come out dry

Asked 3 years ago by joe.

• A:Answer Yes they do. Make sure they are put in the right way such as cups upside down.

  Answered 3 years ago by mstganeVerified Purchase

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Q: QuestionIs the black finish on the 500 series dishwasher finger print resistant?

Asked 3 years ago by Aspen.

• A:Answer No. use mild sop soap solution and soft cloth. No abrasives, chlorine and abrasive sponges

  Answered 2 years ago by Bigblock

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Q: Questionwhere is the large object trap which has to be removed to clean the filter ? Does the dishwasher have to be pulled out or moved in any way ?

Asked 3 years ago by clearasglassr.

• A:Answer it’s a metallic screen on the floor/bottom when you open it you should see it. twist the round part and the whole thing should pop out to clean

  Answered 3 years ago by mmmp

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Q: QuestionHow can drip marks be removed from the door panel? It is “black” (not black stainless). We’ve had to replace the panel already once, due to damage caused by a cleaning product used on earlier drips. So we want to make sure we don’t damage it again!

Asked 3 years ago by Carol.

• A:Answer Use a mild warm soap solution and a soft cloth. No abrasives, chlorine and abrasive sponges. Rinse well

  Answered 2 years ago by Bigblock

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Q: QuestionDoes this dishwasher have a inside stainless steel bottom?

Asked 4 years ago by CDean.

• A:Answer Yes.

  Answered 3 years ago by Justshowstogoya

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Q: QuestionIs it normal for the upper side of the door to get hot during a wash cycle? It is especially warm on the right side of the door. Could there be a bad seal or insulation?

Asked 4 years ago by desertmiles.

• A:Answer Yes it's normal as the wash/dry temps can reach 160 degrees.

  Answered 2 years ago by Bigblock

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Q: QuestionWhy are my dishes only drying when I use the Auto Air? When I use the Normal Cycle my dishes are still wet when it finishes.

Asked 4 years ago by Concerned1.

• A:Answer Hi Concerned1, thank you for your question and purchase of Model:SHPM65Z55N. Our recommendation for drying without the Auto Air Option is to use the Auto Wash Cycle with the Sanitize Option.

  Answered 4 years ago by BoschAppliancesUSA

  
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Q: QuestionDoes the Bosh dishwasher require a special electrical connection

Asked 4 years ago by rocky.

• A:Answer Hi rocky, thank you for your question and interest in Model:SHPM65Z56N. Bosch Dishwashers include a Power Cord with a 3-prong plug. Per the Installation Guide: The customer has the responsibility of ensuring that the dishwasher electrical installation is in compliance with all national and local electrical codes and ordinances. The dishwasher is designed for an electrical supply of 120V, 60 Hz, AC, connected to a dishwasher-dedicated, properly grounded electrical circuit with a fuse or breaker rated for 15 or 20 amps.

  Answered 4 years ago by BoschAppliancesUSA

  
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Q: QuestionWILL BESTBUY REMOVE CABINETS AND INSTALL? IM DEFINITELY READY TO PURCHASE A BOSCH DISHWASHER. I WASN'T SURE WHICH SERVICES BESTBUY OFFERS.

Asked 4 years ago by Shyne.

• A:Answer Best Buy installs into existing openings. That service includes removing the existing dishwasher. If you need work beyond that check locally.

  Answered 2 years ago by Bigblock

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Q: QuestionWhen can I buy this, or even order it?

Asked 4 years ago by D2Bee.

• A:Answer Now. February 2021

  Answered 4 years ago by GrannyFranny

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Q: QuestionDoes this model, the 500 series include a built in water softener

Asked 4 years ago by Amy2827.

• A:Answer No

  Answered 4 years ago by PatientVerified Purchase

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Q: QuestionDoes this dishwasher have an open bottom for installation and rear water connection?

Asked 4 years ago by MikeP.

• A:Answer Not an open bottom, but it does have rear water connections.

  Answered 4 years ago by TandC

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Q: QuestionHello, Is this dishwasher considered Matte Black? Hard to tell from photos. Thanks in advance..

Asked 4 years ago by BobbyRen478.

• A:Answer if it’s like the white (and it should be) one i’d say it’s more satin finish rather than a super flat or gloss.

  Answered 3 years ago by mmmp

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Q: QuestionIs this model ADA compliant?

Asked 4 years ago by WanderingPurchaser.

This question was asked about the related product: Bosch - 500 Series 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and PrecisionWash, 44 dBa - White

• A:Answer I believe the ADA dishwashers are a bit shorter and not as prevalent as the "tall tub" models (check product dimensions). The item description and/or SPECS should indicate if it is indeed and ADA appliance.

  Answered 3 years ago by Janeo

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Q: QuestionI have a panel over my cabinet current dishwasher, can it be removed to fit over the front of this dishwasher?

Asked 4 years ago by Anonymous.

• A:Answer No. You must buy a dishwasher that is specifically designed to accommodate a cabinet panel. This one is not.

  Answered 4 years ago by Gamer

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Q: QuestionIs this Black or Black Stainless Steel finish? It's too hard to tell from the pictures.

Asked 4 years ago by Josh.

• A:Answer Hi Josh. Thank you for your question. Model #SHPM65Z56N is a Black finish.

  Answered 4 years ago by BoschAppliancesUSA

  
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Q: QuestionWe have a warranty on a Bosch dishwasher and cannot get any information. Our dishwasher needs repair now. JB

Asked 4 years ago by Jus.

• A:Answer Hi Jus. Thank you for your question. Please contact our Customer Support Team at 1-800-944-2904 for help with your repair.

  Answered 4 years ago by BoschAppliancesUSA

  
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