Questions & Answers

Q: QuestionIs the sound quality better when the headphones are plugged in with the audio cable as opposed to just using Bluetooth?

Asked 5 years ago by CMMV23.

• A:Answer To be honest, I don’t really hear any difference in sound quality. However if you do maybe there is an issue with the headphones and you should reach out to Bose for troubleshooting.

  Answered 5 years ago by StewieGVerified Purchase

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Q: QuestionHow many devices can be paired and do the headphones automatically connect?

Asked 5 years ago by Yankee.

• A:Answer You can have a maximum of two devices paired at the same time. The headphones will automatically connect to the last paired device as long as the device has Bluetooth enabled.

  Answered 5 years ago by Bose Support

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Q: QuestionAre they adjustable enough to fit children?

Asked 5 years ago by Anonymous.

• A:Answer My 2 year old daughter tried them. I was also very curious to see her reaction. She really enjoyed having music that way. Of course they are too big for a 2 year old baby but not rejected . Very comfortable since she had them on for almost 30 min. And they didn’t fall off her head. Good product!

  Answered 5 years ago by Shield

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Q: QuestionHow well do these work with glasses?

Asked 5 years ago by chubby3388.

• A:Answer Works GREAT! I have been wearing glasses for over 10 years and with this item I dont have any issues.

  Answered 5 years ago by Devin

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Q: QuestionAre the ear cushions replicable?

Asked 5 years ago by SLOMO.

• A:Answer They are, although I'd make sure that whatever replacement cushions you buy includes the installation tool, basically just a plastic spudger, as without it you'll likely have issues with them popping back off.

  Answered 5 years ago by Killeg

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Q: QuestionAre these headphones able to hard wire to a device without Bluetooth?

Asked 5 years ago by John.

• A:Answer Just tried it and with the cable plugged in and connected to a source the noise canceling works.

  Answered 5 years ago by JimSVerified Purchase

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Q: QuestionI've read that these are Multipoint bluetooth and want to confirm with someone who has been able to use these with both a laptop and mobile device at the same time. My current Sony's will pair but I need to disconnect one device in order to use the other

Asked 5 years ago by sqm.

• A:Answer Yes, I typically have them connected to my desktop and phone. Of course it only receives one input at a time, but when I receive calls it automatically switched over so I can answer from the headphones. Also you might have to run through the connected devices on turning them on to make sure you're on the right channel.

  Answered 5 years ago by Killeg

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Q: QuestionCan I get TV audio programming on this headphone while my TV speakers are muted?? How? My TV doesn't have bluetooth but has USB connections.

Asked 5 years ago by Jimbo.

• A:Answer Unfortunately I don't believe such a thing would be possible without a bit of extra work on your part. Potentially you could run an audio out cable into a BT transmitter and set your TV to send its audio to that instead of its external speakers, but outside of something like that I don't think you'd be able to do what you're attempting to do. Good luck!

  Answered 5 years ago by Killeg

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Q: QuestionWill the Bose QC 35 Wireless Headphones II work with my Samsung Plasma TV (has bluetooth capability)?

Asked 5 years ago by Charlie.

• A:Answer Yes!

  Answered 5 years ago by Bose Support

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Q: QuestionIs there a mic to talk into?

Asked 5 years ago by Addie.

• A:Answer Yes, there is!

  Answered 5 years ago by Bose Support

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Q: QuestionHow long does it take to get a full charge

Asked 5 years ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver

• A:Answer The headset takes 2.25 hours to charge.

  Answered 5 years ago by Bose Support

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Q: QuestionHow deep are the ear cups? I have a lot of ear piercings, and the comparable Beats headphones made my ears super sore after an hour or so because the ear cups were so small.

Asked 5 years ago by Anonymous.

• A:Answer They have a slant to the depth so as to allow for more room to the back of the cup. They are about a 1/2 inch deep at the front and about 1 inch deep at the back. The center top and center bottom are 3/4 to 1 inch as that is where the major transition for depth occurs. I found these to be much more comfortable for my ears than the Beats. I do not have any piercings in my ears so hard to say if they would get in the way of a good seal and/or cause discomfort over time. I have found the Bose to be very comfortable for long periods of time.

  Answered 5 years ago by Bubs

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Q: QuestionDo these have an auto shut off feature? (as in if you're not listening to anything it shuts itself off?

Asked 5 years ago by Katz.

• A:Answer No they do not. However the battery life is very good and charging is very fast.

  Answered 5 years ago by ClintVerified Purchase

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Q: QuestionDoes it work with 230 Volts electricity?

Asked 5 years ago by Salaam.

• A:Answer The headphones charge using a USB to Micro-USB cable. The required input power requirement from the USB line is 5 V DC, 1 A.

  Answered 5 years ago by Bose Support

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Q: QuestionCan this bluetooth head set connect to the HP laptops?

Asked 5 years ago by Peaceandquite.

• A:Answer Yes.

  Answered 5 years ago by Bose Support

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Q: QuestionWill these connect to Sony PS4?

Asked 5 years ago by Rick.

• A:Answer Absolutely, but it has to be corded. The QC headphones come with the applicable cord. Just plug into the controller and the headphones. No need to even turn the headphones on. Trust me, it works. There is a setting in the PS4 that has to be changed in order to make it work, just watch youtube for the tutorial

  Answered 5 years ago by BeanCracken

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Q: QuestionWhat kind of manufacture warranty comes with these headphones?

Asked 5 years ago by Deb.

• A:Answer The headphones come with a one year international warranty.

  Answered 5 years ago by Bose Support

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Q: Questionhow long is the manufacturer warranty?

Asked 5 years ago by mb8.

• A:Answer One year.

  Answered 5 years ago by Bose Support

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Q: Questionare these water resistant?

Asked 5 years ago by Anonymous.

• A:Answer No they are not.

  Answered 5 years ago by Bose Support

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Q: QuestionI play a digital Piano. Can I plug this headphone into it so I can play without bothering others.

Asked 5 years ago by davef.

• A:Answer Yes you can.

  Answered 5 years ago by Bose Support

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