Questions & Answers

Q: QuestionIs the Bose Music App the only place to adjust the bass of the Bose Soundbar and Bose Bass Module 500? Can you control the bass through the remote?

Asked 5 years ago by Anonymous.

• A:Answer I'm fairly new to this Bose soundbar. It is the 700 series though, along with the bass Subwoofer. I believe that the app is the only way to control the bass and treble settings. It's a little frustrating this way. You would think that with such a large cumbersome remote, the least you'd be able to do is control bass/treble settings on it.

  Answered 5 years ago by DolphinsVerified Purchase

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Q: QuestionCan I hook up my old Bose 321 to this to play DVD’s and cd,s

Asked 5 years ago by Boatboy261.

• A:Answer No, they are not compatible.

  Answered 5 years ago by Bose Support

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Q: QuestionWhy do model#328040 drops volume even after resetting for 20 mins,sometimes it won't turn off

Asked 5 years ago by Anonymous.

Q: QuestionHow can I connect my Soundbar to new wifi router ,while I change my location.,Alexa is not working in Saudi Arabia what should I do.

Asked 5 years ago by Martin.

Q: QuestionSo my Kenwood cd player has only rca cables. I'm told that the Bose 700 sound bar does not, but it has an optical input. Can I use an optical/rca adapter and will it perform as expected? You guys sell such an adapter, SkU 4226000

Asked 5 years ago by gary.

Q: QuestionCan I hook a cd multi disk player via RCA cords to this thing?

Asked 5 years ago by gary.

• A:Answer Unfortunately there are no RCA jacks. If you have an optical out on your multi-CD player you can hook it up that way

  Answered 5 years ago by NSXTOVerified Purchase

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Q: QuestionWill the soundbar block my remote control signal? I have a 65" Sony OLED.

Asked 5 years ago by Sandra.

• A:Answer The overall height is just over 2 1/4 inches ( 2.310 ). If you purchase I hope you have better luck getting it to connect to your tv!

  Answered 5 years ago by InkedVerified Purchase

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Q: QuestionHow can i connect my karaoke modem on bose sb 700 my a karaoke modem is cello platinum karaoke

Asked 5 years ago by Tabu.

Q: Questionmy tv is mounted above the fireplace with no mantle is this a problem to mount?

Asked 5 years ago by danc.

• A:Answer The Soundbar 700 can be mounted to a flush wall surface, using our additional wall mounts. These are currently available at https://www.bestbuy.com/site/bose-soundbar-wall-bracket-black/6307014.p?skuId=6307014.

  Answered 5 years ago by Bose Support

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Q: QuestionI bought a Bose 700 soundbar recently. I currently have Bose 791 in ceiling speakers wired to to my TV. Is there a way to hook up the Bose 791 in ceiling speakers to the soundbar?

Asked 5 years ago by Jeff.

• A:Answer These two systems would not work together.

  Answered 5 years ago by Bose Support

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Q: QuestionWill this sound bar hook up to an older magnavox flat screen tv

Asked 5 years ago by Anonymous.

• A:Answer Yes if the TV features a HDMI or optical input.

  Answered 1 year ago by Bose Support

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Q: QuestionDoes it have hard wire capability to plug in a Bose subwoofer that is wired?

Asked 5 years ago by Simplmn.

• A:Answer Not 100% sure but I would say no as the 700 and 500 are both designed to be interchangeable with the subs and rear speakers. I doubt anything other than a 500 or 700 series speaker would work.

  Answered 5 years ago by Steddyeddy97Verified Purchase

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Q: QuestionCan I hook up my old acoustimass 10 surround speakers to the Bose 700 sound bar and Bose 700 bass module? Looking to use the two cube speakers as rear speakers. Tha ks

Asked 5 years ago by Angel.

• A:Answer Thanks for your question. No you can't connect the speakers from this system as they are not compatible. You will need either the standard Surround Speakers or the Surround Speakers 700!

  Answered 5 years ago by Bose Support

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Q: QuestionCould I pair wireless headphones to this? My father in-law is nearly deaf and needs sound volume much louder than my husband and I can tolerate. Looking for a solution. Thanks.

Asked 5 years ago by MerryDear.

• A:Answer It may be possible through Bluetooth!

  Answered 5 years ago by Monti

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Q: QuestionDoes the 700 need a receiver or can it connect directly into a smart TV?

Asked 5 years ago by Navy.

• A:Answer You can connect either by a HDMI cable or DAC (digital optical cable) which gives the best sound IMO.

  Answered 5 years ago by theycallmejim

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Q: QuestionI have an older Bose 321 sub woofer. Can I use it with the 700?

Asked 5 years ago by Leonard.

• A:Answer Hi Leonard, Thank you for your question today, the Bose 321 Subwoofer can't be used with the Soundbar 700. The only Subwoofers that can be used are the Bass Modules 300,500 and 700.

  Answered 5 years ago by Bose Support

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Q: QuestionAny other way to adjust setting on the 700 soundbar/700 module without the app?App keeps shutting down at wifi retrieval. MY 1800$ system doesnt want to work.......read my review on both products.

Asked 5 years ago by Jblanco.

• A:Answer Hello Jblanco, Thanks for reaching out to us today with your question about our Soundbar 700. We have responded to your review on how to do this. So that other users can find this useful please set the Soundbar up via the Alternate Set Up method before launching the app and this will resolve this issue for this. You can do this via: https://bose.life/2VtvH7c. If you need assistance with this then please do reach out to our customer support team via: https://bose.life/2Wg5gVg and select the region that you are located in, then scroll to contact us and the team can assist you with this. Kind Regards, Hector B - Bose Customer Support

  Answered 5 years ago by Bose Support

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Q: QuestionWill it fit my suitcase ? I need to carry it to India.

Asked 5 years ago by Kousi.

• A:Answer Not unless it is a huge suitcase .. you will have to cover it with form or a lot of clothes to ensure it does not get damaged.

  Answered 5 years ago by MellyMelVerified Purchase

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Q: QuestionCan these speakers work to update an older built in speaker system? Can I re-use existing wiring?

Asked 5 years ago by Mrsh32.

• A:Answer No need for wires. Just connect the soundbar to your TV via the included HDMI or Optical cable to the soundbar, connect the soundbar to a power outlet, and listen. When using the Bose Bass Module 700 you will need to sync the bass to the soundbar using the Bose app, but again no wires other than power are needed.

  I would recommend:

  • 

    Bose - Bass Module 700 Wireless Subwoofer - Black

    User rating, 4.72 out of 5 stars with 4051 reviews.

    (4,051)

  Answered 5 years ago by CaseyW

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Q: QuestionCan I use my current Velodyne 15" subwoofer with this soundbar, using something like a SoundPath wireless audio adapter?

Asked 5 years ago by Todd.