A:AnswerHello LeeC, the charging case is uniquely paired to each set of earbuds. You cannot purchase an additional case, you would need to exchange the whole set. Reach out to us if you need help with this!
A:AnswerThe case is only for storage and charging only. They do not need to be nearby for operation. They are the only option for charging though, so you couldn’t go on a trip away without the case.
A:AnswerActually this is a follow up on that question. How did you get them to work with Zoom? I've tried Zoom and MS Teams and they will not work. I looked online and everywhere I saw said you can only use them on Windows 10 for listening.