Questions & Answers

Q: QuestionWhere's the frequency response and driver size???

Asked 3 months ago by jdcma.

• A:Answer Bose does not provide this information externally, partly as the earbuds' performance cannot be judged on frequency range alone. We always recommend making a purchase, giving the earbuds a try, and seeing if you like them. If you encounter any problems, our customer support team will be happy to assist!

  Answered 3 months ago by Bose Support

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Q: QuestionCan the case be charged wirelessly?

Asked 3 months ago by Lenovo.

• A:Answer Yes - the Wireless Charging Case Cover (available separately) can be used for this purpose.

  Answered 3 months ago by Bose Support

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Q: QuestionThis Earbuds work for Samsung phones?

Asked 4 months ago by Anonymous.

• A:Answer The Ultra Open Earbuds are fully compatible with Samsung phones supporting Android 10 or newer.

  Answered 4 months ago by Bose Support

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Q: QuestionCan you use these one at time individually one without the other

Asked 4 months ago by Anonymous.

• A:Answer Yes! I usually only wear one at work for calls

  Answered 4 months ago by AuraM

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Q: QuestionDoes my warranty cover loss of earbuds?

Asked 5 months ago by GregoryT.

• A:Answer Hello Gregory, the loss of the earbuds is not covered by the Bose warranty.

  Answered 5 months ago by Bose Support

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Q: QuestionWill these help amplify sound for people who do not hear well?

Asked 5 months ago by Gail.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke

• A:Answer Yes

  Answered 4 months ago by RamonI

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Q: QuestionCan you make a call from thiem

Asked 5 months ago by Anonymous.

• A:Answer I made several calls and did not experience any issues with hearing or being heard. Calls were in a quite environment, not sure if that made a difference.

  Answered 4 months ago by Mommy01Verified Purchase

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Q: QuestionCould my spouse and I each get a pair to watch a movie on our Samsung tv? Could they both be connected to the tv or could they be connected to each other while watching a movie together?

Asked 5 months ago by Kevinina.

• A:Answer This will depend on whether your Samsung TV can connect to two Bluetooth devices at once. Most TVs are only capable of connecting to one device at a time via Bluetooth, so usually it isn't possible.

  Answered 5 months ago by Bose Support

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Q: QuestionWill these earbuds do live translations

Asked 5 months ago by Anonymous.

• A:Answer While the Ultra Open Earbuds were not strictly conceived for this purpose, as long as your live translation equipment uses a Bluetooth connection, you can try using the Ultra Open Earbuds to hear the translations in real-time.

  Answered 5 months ago by Bose Support

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Q: Questioncan i adjust the volume only on an iphone/with the app?

Asked 5 months ago by jan.

• A:Answer The Ultra Open Earbuds' volume can also be adjusted by double-pressing and holding the right earbud button (to turn the volume up), or by double-pressing and holding the left earbud button (to turn the volume down).

  Answered 5 months ago by Bose Support

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Q: QuestionCan these be used for the television I currently use the Mee Tv headphones But they are bulky Thanks

Asked 5 months ago by Don.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue

• A:Answer The Ultra Open Earbuds are primarily designed to be connected to mobile devices. However, if your TV supports Bluetooth 5.3 (backwards-compatible), then you should be able to use your earbuds with your TV.

  Answered 5 months ago by Bose Support

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Q: QuestionDo phone calls come through the buds?

Asked 6 months ago by Phone.

• A:Answer Yes, you can use your Ultra Open Earbuds when on calls.

  Answered 6 months ago by Bose Support

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Q: QuestionDo these have multi-device connectivity?

Asked 6 months ago by DeeBre.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue

• A:Answer Yes, they do. It has worked well for me.

  Answered 6 months ago by KimG

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Q: QuestionFor my brother. Looking for something lightweight instead of the bulky headphones. Would these be able to connect wireless to a smart TV? Would like to replace the headphones for something lighter. Thank you!

Asked 8 months ago by Rashe59.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke

• A:Answer As long as the TV has Bluetooth. Not all smart TVs do.

  Answered 6 months ago by KimGVerified Purchase

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Q: QuestionDoes anyone with conch or anti tragus piercings have these and how do they feel with the piercings? Are they comfortable for extended wear over the piercings and do they fit over the piercings?

Asked 11 months ago by Anonymous.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke

• A:Answer I have 3 lobe piercings, cartilage piercings upper ear & inside ear cartilage piercing. Works fine with my ears.

  Answered 4 months ago by AnnWVerified Purchase

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Q: QuestionCan these be used if you wear hearing aids

Asked 1 year ago by Anonymous.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke

• A:Answer My mother in law tried them out with hearing aids and she loved them!

  Answered 11 months ago by LizMVerified Purchase

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Q: QuestionAre this Bose Ultra Open Earbuds comparable ipad, iPhone and Samsung galaxy?

Asked 1 year ago by Mary.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke

• A:Answer The Ultra Open Earbuds should yield the same results across all three of these devices. We do recommend using a device that has iOS 15 (or newer) or Android 10 (or newer), as this device will then be fully compatible with the Bose app.

  Answered 1 year ago by Bose Support

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Q: QuestionAre these certified for Microsoft Teams

Asked 1 year ago by Workdeal.

Q: QuestionCan the bose 299dollar help with hearing, act as a hearing aid. i use android phones

Asked 1 year ago by Bill.

• A:Answer No

  Answered 1 year ago by Sky01

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Q: Questiondo they contain a sound hearing enhancement option

Asked 1 year ago by Techasaraus.

• A:Answer No - the Ultra Open Earbuds feature Adjustable EQ and Immersive Audio via the Bose app, but there is no "hearing enhancement" option per se for e.g. those who are hard of hearing.

  Answered 1 year ago by Bose Support

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