“I JUST BOUGHT THE BREVILLE SMART OVEN AIR FRYER. WHEN I TURN THE OVEN ON TO A SETTING SUCH AS BAKE, THE HIGH SPEED CONVECTION FAN COMES ON FOR ABOUT 2 SECONDS AND THEN GOES TO WHAT I THINK IS A LOWER SPEED FOR REGULAR CONVECTION.IS THIS NORMAL?”
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^es perfectly normal as you probably haven't turned super convection off from previous use.
Sorry, there was a problem. Please try again later.We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210823MR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.
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