Questions & Answers

Name: Brim - Espresso Maker with 19 bars of pressure, Milk Frother and Removable water tank - Silver
Brand: Brim
SKU: 6261452
Price: 140.99 USD
Rating: 4 (300 reviews)

Brim - Espresso Maker with 19 bars of pressure, Milk Frother and Removable water tank - Silver

Model:: 50019; |
SKU:: 6261452

User rating, 4 out of 5 stars with 300 reviews.

Highly rated by customers for:

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QuestionI'm referring to the 19 bar Brim espresso machine. I read a BPA chemical warning for this machine (prop 65). Can you explain more about this? Is it in the paint? Is it in something that the water goes through?
Asked 5 years ago by georgianna.
- Answer Hello, thanks for reaching out. The warning is concerning the power cord material. There is no BPA material used in the parts that the water goes through. Have a nice day. The Brim Team.
  Answered 5 years ago by Brim Consumer Care
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Questionwhere is Brim brand from?
Asked 4 years ago by Ivan.
- Answer Hello, thanks for reaching out. It is made in China. Have a great day. The BRIM Team.
  Answered 4 years ago by Brim Consumer Care
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QuestionThe instructions don't explain the measuring spoon very well. How am I supposed to use it? One full scoop is too much for the one-cup basket, but too little for the two-cup basket.
Asked 5 years ago by 384854095834905.
- Answer In my experience, the scoop is just that...a scoop. It's by no means an exact measuring tool. I've seen that most die-hard espresso fans measure the coffee by weight before grinding and tamping in the basket. For me, the scoop is just a plastic spoon to move my ground coffee around. I'm not sure there is a "right way" to use it. You can try different amounts of coffee in each basket and different amounts of water pulled through to make your espresso. This machine can save your pre-determined water amounts for brewing (that info is in the user manual). Best of luck!
  Answered 5 years ago by Justin
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QuestionI have this machine. I notice that the non-pressurized basket is bigger than the pressurized using the tamper that comes with it. someone tell me why? Or tell me the size of the non-pressurized basket filter. Other thing, how to reset the auto-shot?
Asked 4 years ago by Ivan.
- Answer Hello, thanks for reaching out. The pressurized filter is bigger because it has an extra layer of steel to help focus the pressure. Dial In Single or Double Shot Volume 1. The Espresso Maker consistently dials in the perfect brew water temperature and measures the perfect volume for every shot. 2. To adjust volumes for future shots, press and hold the single or double shot programmable button for 3 seconds to adjust and to dial in future single or double shot volume. Example: to change the volume on the single shot – press and hold the single shot for 3 seconds, water will begin to flow. Once you have the desired amount press the button again to stop water flow. The new volume is now set, and can be re programmed at any time. Have a nice day. The BRIM Team.
  Answered 4 years ago by Brim Consumer Care
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QuestionI'm confused by the pressure gauge. , the gauge rarely goes beyond the 9 o'clock position and the numbers are so small I cannot read what the pressure really is. On 2 occasions the gauge did rise to the non pressure range, is this broken??
Asked 3 years ago by Burrrr.
- Answer Its has to be very fine grind in order for the gauge to move up and if the gauge doesn't move that's mean the coffee grind is too coarse and I hope that's will help
  Answered 2 years ago by Anonymous
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QuestionWhat the size of the portafilter how meny mm is it?
Asked 4 years ago by Sam.
- Answer Hello, thanks for reaching out the size of the portafilter is Weight: 560g , Diameter: 51mm and Height: 80mm. Have a f=great day. The Brim Team.
  Answered 4 years ago by Brim Consumer Care
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QuestionSeems that people are having problem getting Crema. My question is about the portafilter. Is this one of those portafilters that has a single little tiny hole for the coffee to filter through?
Asked 5 years ago by Roger.
- Answer The machine includes four portafilters. There is a single & double size, and for each of those, there is a pressurized (single hole at the bottom) and unpressurized portafilter (many holes at the bottom). In my experience, grind size and freshness of the ground coffee makes a big difference in the crema I can get with this machine. My best results have been with the pressurized (single hole) portafilters, but if I could grind a bit finer then the unpressurized filters may perform better...
  Answered 5 years ago by Justin
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QuestionDoes this machine let you steam milk at the same time as brewing shots?
Asked 5 years ago by Carrie.
- Answer No, it does not.
  Answered 5 years ago by Butterfly79
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QuestionDoes this machine have a built-in grinder?
Asked 5 years ago by mpalumbo45.
- Answer No, it does not have a built-in grinder.
  Answered 5 years ago by CommunityAnswer
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QuestionI received my machine and followed all of the instructions but nothing is happening. The water will not come out of the filter and will not steam. May be a faulty machine but is there anything i should do that i havent tried?
Asked 5 years ago by Josh8.
- Answer Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at [email protected]. Have a great day. The Brim Team.
  Answered 5 years ago by Brim Consumer Care
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QuestionWHY DOES MY BRIM EXPRESSO MAKES LESS COFFE THAN USUAL.
Asked 9 months ago by BrimEspressoMakerwith19bars.
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QuestionHow do I fix the water leak coming from the bottom of my Brim Espresso Maker?
Asked 1 year ago by Anonymous.
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QuestionAfter the shot is dispensed when I go to to twist the basket off there is a back pressure that flings the used grounds out of the basket all over the machine, what is the problem
Asked 1 year ago by rmuetz.
- Answer You just have to wait for the machine to depressurize and this will not happen. You should also make sure that you press the grounds a bit (not too hard) prior to turning it on and they will be sufficiently compacted when it's done.
  Answered 1 year ago by MaribelM
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QuestionWhat is the exact size of the group head gasket and where can I find it
Asked 2 years ago by Manny.
- Answer It's 51mm.
  Answered 1 year ago by MaribelM
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QuestionI seem to have a steam leak from the frothing tip. I tightened the retaining nut and it still leaks and does not steam milk correctly. Any suggestions or reasons why? Is there. I-ring that needs to be replaced before I start taking it apart to look.
Asked 2 years ago by Frothing.
- Answer Hi ! Thanks for the review. Now that we know you had a mishap with your product, we’d love to chat about how we can fix it. Just send more information to [email protected] and we’ll get you sorted. All our best, the Brim Team.
  Answered 2 years ago by Brim Consumer Care
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QuestionHow can you reset the expresso volume to factory settings?
Asked 2 years ago by Aggm.
- Answer Press the single or double shot button once and then press and hold it for three seconds to adjust the volume for future shot volume.
  Answered 1 year ago by MaribelM
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QuestionWhere can I buy a replacement 'removable frothing tip"? See the Brim manual, pages 8 & 9, #5 for a diagram of the part I'm asking about.
Asked 2 years ago by BinSantaFe.
- Answer Hello, Thank you for reaching out As we have not tested for compatibility, we would not be able to recommend a retailer BRIM Customer Service
  Answered 2 years ago by Brim Consumer Care
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QuestionMy daughter used the expresso machine for a guest & somewhere while cleaning up afterwards mis laid my steam frother tip. How do I order another tip.
Asked 2 years ago by craig.
- Answer Hello, Thank you for reaching out Unfortunately, we do not sell spare parts You may find one in the market that is compatible with your unit Thank you BRIM Customer Service
  Answered 2 years ago by Brim Consumer Care
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Questionlost steam wand tip how or where can I get a replacement for my Brim 19 Bar expresso machine.
Asked 2 years ago by Anonymous.
- Answer Hello, Thank you for reaching out Unfortunately, we do not sell spare parts You may find one in the market, however, unfortunately we cannot recommend as we have not tested for compatibility BRIM Customer Service
  Answered 2 years ago by Brim Consumer Care
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QuestionMy machine no longer pushes water through the filter or the steamer. Not functioning at all
Asked 2 years ago by DannyK.
- Answer geek squad sent the machine back to the co.they replaced one ,had the same problem.
  Answered 2 years ago by richwun
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Showing 1-20 of 53 questions

Questions & Answers

Brim - Espresso Maker with 19 bars of pressure, Milk Frother and Removable water tank - Silver

Q: QuestionI'm referring to the 19 bar Brim espresso machine. I read a BPA chemical warning for this machine (prop 65). Can you explain more about this? Is it in the paint? Is it in something that the water goes through?

Q: Questionwhere is Brim brand from?

Q: QuestionThe instructions don't explain the measuring spoon very well. How am I supposed to use it? One full scoop is too much for the one-cup basket, but too little for the two-cup basket.

Q: QuestionI have this machine. I notice that the non-pressurized basket is bigger than the pressurized using the tamper that comes with it. someone tell me why? Or tell me the size of the non-pressurized basket filter. Other thing, how to reset the auto-shot?

Q: QuestionI'm confused by the pressure gauge. , the gauge rarely goes beyond the 9 o'clock position and the numbers are so small I cannot read what the pressure really is. On 2 occasions the gauge did rise to the non pressure range, is this broken??

Q: QuestionWhat the size of the portafilter how meny mm is it?

Q: QuestionSeems that people are having problem getting Crema. My question is about the portafilter. Is this one of those portafilters that has a single little tiny hole for the coffee to filter through?

Q: QuestionDoes this machine let you steam milk at the same time as brewing shots?

Q: QuestionDoes this machine have a built-in grinder?

Q: QuestionI received my machine and followed all of the instructions but nothing is happening. The water will not come out of the filter and will not steam. May be a faulty machine but is there anything i should do that i havent tried?

Q: QuestionWHY DOES MY BRIM EXPRESSO MAKES LESS COFFE THAN USUAL.

Q: QuestionHow do I fix the water leak coming from the bottom of my Brim Espresso Maker?

Q: QuestionAfter the shot is dispensed when I go to to twist the basket off there is a back pressure that flings the used grounds out of the basket all over the machine, what is the problem

Q: QuestionWhat is the exact size of the group head gasket and where can I find it

Q: QuestionI seem to have a steam leak from the frothing tip. I tightened the retaining nut and it still leaks and does not steam milk correctly. Any suggestions or reasons why? Is there. I-ring that needs to be replaced before I start taking it apart to look.

Q: QuestionHow can you reset the expresso volume to factory settings?

Q: QuestionWhere can I buy a replacement 'removable frothing tip"? See the Brim manual, pages 8 & 9, #5 for a diagram of the part I'm asking about.

Q: QuestionMy daughter used the expresso machine for a guest & somewhere while cleaning up afterwards mis laid my steam frother tip. How do I order another tip.

Q: Questionlost steam wand tip how or where can I get a replacement for my Brim 19 Bar expresso machine.

Q: QuestionMy machine no longer pushes water through the filter or the steamer. Not functioning at all

QuestionI'm referring to the 19 bar Brim espresso machine. I read a BPA chemical warning for this machine (prop 65). Can you explain more about this? Is it in the paint? Is it in something that the water goes through?

Questionwhere is Brim brand from?

QuestionThe instructions don't explain the measuring spoon very well. How am I supposed to use it? One full scoop is too much for the one-cup basket, but too little for the two-cup basket.

QuestionI have this machine. I notice that the non-pressurized basket is bigger than the pressurized using the tamper that comes with it. someone tell me why? Or tell me the size of the non-pressurized basket filter. Other thing, how to reset the auto-shot?

QuestionI'm confused by the pressure gauge. , the gauge rarely goes beyond the 9 o'clock position and the numbers are so small I cannot read what the pressure really is. On 2 occasions the gauge did rise to the non pressure range, is this broken??

QuestionWhat the size of the portafilter how meny mm is it?

QuestionSeems that people are having problem getting Crema. My question is about the portafilter. Is this one of those portafilters that has a single little tiny hole for the coffee to filter through?

QuestionDoes this machine let you steam milk at the same time as brewing shots?

QuestionDoes this machine have a built-in grinder?

QuestionI received my machine and followed all of the instructions but nothing is happening. The water will not come out of the filter and will not steam. May be a faulty machine but is there anything i should do that i havent tried?

QuestionWHY DOES MY BRIM EXPRESSO MAKES LESS COFFE THAN USUAL.

QuestionHow do I fix the water leak coming from the bottom of my Brim Espresso Maker?

QuestionAfter the shot is dispensed when I go to to twist the basket off there is a back pressure that flings the used grounds out of the basket all over the machine, what is the problem

QuestionWhat is the exact size of the group head gasket and where can I find it

QuestionI seem to have a steam leak from the frothing tip. I tightened the retaining nut and it still leaks and does not steam milk correctly. Any suggestions or reasons why? Is there. I-ring that needs to be replaced before I start taking it apart to look.

QuestionHow can you reset the expresso volume to factory settings?

QuestionWhere can I buy a replacement 'removable frothing tip"? See the Brim manual, pages 8 & 9, #5 for a diagram of the part I'm asking about.

QuestionMy daughter used the expresso machine for a guest & somewhere while cleaning up afterwards mis laid my steam frother tip. How do I order another tip.

Questionlost steam wand tip how or where can I get a replacement for my Brim 19 Bar expresso machine.

QuestionMy machine no longer pushes water through the filter or the steamer. Not functioning at all