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Page Showing 21-40 of 367 questions
  • QuestionWill this still print in black ink if you are out of color?

    Asked by Anonymous.

    • Answer If one or more color ink cartridges are low, but not at the end of their usable life and you want to minimize the use of color ink, change the settings in the Brother software to print with black ink only (grayscale). If you print with black ink only, the other ink cartridges must have ink for the printer to print. When an ink cartridge is depleted, you must replace it before you can print. If you print with black ink only, the printer may still use small amounts of ink from all the ink cartridges for occasional servicing tasks. Brother recommends that you replace any low ink cartridges to avoid any interruptions in printing.

      Answered by Brother

  • QuestionCan you enlarge a document?

    Asked by Shar.

    • Answer Yes, a document can be enlarged or reduced on the Brother MFC-J497DW.

      Answered by Brother

  • QuestionWhy am i getting partial or blank pages when I copy a page

    Asked by Anonymous.

    • Answer This printer will send you constant notifications that the toner is low - even though it is not. They even put a chip in each ink cartridge to count the number of prints so that they automatically break the printer until you buy a new ink cartridge - even if you have ink left in the cartrige. It is so obvious that they are holding you hostage to buy more ink - I will absolutely never ever buy another brother product. Absolute deception at it's worst

      Answered by brteristheworst

  • QuestionDo I need to have internet connection to run this printer? I only want to print pictures from my cell phone

    Asked by Traveller18.

    • Answer Yes, this model is compatible with smartphone and tablet printing.

      Answered by CommunityAnswer

  • Questioncan you scan to a thumbdrive

    Asked by lkpr.

    • Answer I do not believe this model (MFC-J497DW) has a Media Slot. Although the PDF User Manual for this model mentions scanning to a Memory Card or USB, the manual also applies to three other models. All accessible areas have a tab or pull, but there is no way to open the area designated as Media Slot Cover.

      Answered by mindshift

  • QuestionDoes this printer have a slot for an sd card?

    Asked by Darla.

    • Answer No, it does not have a dedicated SD card slot but you can use a SD card reader adapter and scan to or print from a SD card.

      Answered by Brother

  • QuestionCan I use ink cartridges LC101c from another model of brother?

    Asked by Qurstion.

    • Answer Nope. Every time Brother comes out with a new model, they make sure you have to purchase new ink cartridges. Sad.

      Answered by Affor

  • QuestionIs this Brother printer capable of 2 sided scanning ? And will it scan docs to email addresses?

    Asked by kljoyner.

    • Answer The Brother MFC-J497DW printer does not offer automatic 2-sided scanning. 2-sided documents need to be scanned and flipped manually using the flatbed scanner. This printer offers Scan to E-mail Attachment, which sends the scanned documents to your default e-mail client on your computer. For more information, feel free to contact Brother Customer Service directly.

      Answered by Brother

  • QuestionIs this wireless printer easy to setup?

    Asked by don.

    • Answer Not too bad if you're familiar with wireless setups. The Brother's site is a labyrinth of pages that lead all around all over the place. The set up manual was actually fairly clear.

      Answered by WriterEditor2020

  • QuestionIs this printer compatible with MacBook Air?

    Asked by SE.

    • Answer The Brother MFC-J497DW is compatible with MacBook Air.

      Answered by Brother

  • QuestionDoes printing paper come with this?

    Asked by KingCJ.

    • Answer Paper does not come with the MFC-J497DW.

      Answered by Brother

  • QuestionWill this printer print photo's ( pictures ) ?

    Asked by Dave.

    • Answer The MFC-J497DW will print photos.

      Answered by Brother

  • QuestionCan I manually do copies

    Asked by Celia.

    • Answer The MFC-J497DW can perform a manual copy.

      Answered by Brother

  • QuestionIs this printer compatible with mac catalina 10.15.4 ?

    Asked by jc.

    • Answer The MFC-J497DW is compatible with Mac Catalina.

      Answered by Brother

  • QuestionIs it compatible with a Macbook AIr?

    Asked by Mac.

    • Answer The MFC-J497DW is compatible with MacOS.

      Answered by Brother

  • QuestionIs this compatible with Mac?

    Asked by BD.

    • Answer The MFC-J497DW is compatible with Mac.

      Answered by Brother

  • QuestionDoes it come with ink?

    Asked by Tiny.

    • Answer Yes, but like most printers the ink is most likely not full (as they say they are). I had printed a couple of papers and the ink ran out :-/. I had expected that would happen, so I had bought a high yield on Amazon for a very fair price.

      Answered by HarleyQFan

  • Questionis this printer good to use on an older computer with windows updates?

    Asked by Denny.

    • Answer Yes, this printer can be use on an older computer but with compatible Windows OS.

      Answered by CommunityAnswer

  • QuestionPower supply?

    Asked by Anonymous.

    • Answer The power source for the MFC-J497DW is 100 to 120v.

      Answered by Brother

  • QuestionCan this be used as a sublimation printer?

    Asked by Denene315.

    • Answer The MFC-J497DW can not be used as a sublimation printer.

      Answered by Brother