Questions & Answers

Q: QuestionDoes the scanner function scan to a memory stick? or only to cloud drive?

Asked 4 years ago by SRB.

• A:Answer No, the Brother MFCJ497DW cannot scan to USB. However, the machine can scan to cloud.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this printer compatible for a Apple computer

Asked 4 years ago by Anonymous.

• A:Answer Yes, the Brother MFCJ497DW is compatible with Apple computers running from MacOS 10.11 - MacOS 11.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan it be connected to Lenovo 330-20AST?

Asked 4 years ago by Moons.

Q: QuestionIS THIS COMPATIBLE WITH MAC

Asked 4 years ago by MEATBALL.

• A:Answer Yes, the Brother MFC-J497DW is compatible with Mac computers.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionA lot of talk about Apple connection, how about Android?

Asked 4 years ago by Anonymous.

• A:Answer The Brother MFCJ497DW is compatible with Android devices.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it difficult to move from printing to making copies to scanning? Is the screen easy to read to change types of applications? Does it enlarge or reduce print size?

Asked 4 years ago by Coach.

• A:Answer No, is not difficult to change from one function to the other. The screen is easy to read. Yes, the Brother MFCJ497DW can enlarge or reduce copies.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this work with a chromebook?

Asked 4 years ago by mouse.

• A:Answer The Brother MFCJ497DW can print from a Chromebook. However, it cannot scan to a Chromebook computer.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this printer come with ink?

Asked 4 years ago by Question.

• A:Answer Yes, the Brother MFCJ497DW comes with starter ink cartridges.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this printer print photos?

Asked 4 years ago by LisaH.

• A:Answer Yes, the Brother MFCJ497DW can print photos.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this printer compatible with Mac OS X Yosemite 10.10.5?

Asked 4 years ago by Anonymous.

• A:Answer No, the Brother MFC-J497DW requires at least Mac OS 10.11 (El Capitan).

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this printer compatible with Windows 10 ?

Asked 4 years ago by JAP.

• A:Answer It worked for me using Windows 10! No problems over the past month I've had it on the wireless network.

  Answered 4 years ago by RstupakVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this printer have the option to let you monitor the level of the ink?

Asked 4 years ago by Max.

• A:Answer yes. it has an led screen and automatically keeps track of ink levels.

  Answered 4 years ago by rclyburnVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this printer have dual scanning?

Asked 4 years ago by Jossy.

• A:Answer The Brother MFC-J497DW does not have capability to perform duplex scanning.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat cartridges are used with this printer?

Asked 4 years ago by Nursefuzzywuzzy.

• A:Answer The Brother MFCJ497DW use LC3011 standard yield cartridge and LC3013 high yield cartridges.

  Answered 1 year ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you scan from this printer to a USB memory stick?

Asked 4 years ago by SOS.

• A:Answer No, the Brother MFC-J497DW can not scan to a USB stick, however, it can scan to E-mail‡, Image, OCR, File, Cloud Services (Web Connect)‡.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Question-Is the Brothers MFC-J497DW computable with a Apple Mac, and how many ink are needed?

Asked 4 years ago by Anonymous.

• A:Answer Yes, I was able to print from my Apple Mac Pro Retina Display laptop. This printer requires 4 individual ink cartridges. (1 black, 1 cyan, 1 yellow, 1 red). But, just like many other printers I've own that uses multiple individual ink cartridge, the printer will not work if one or more ink is low on ink.

  Answered 4 years ago by STARR20Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this printer work with sublimation printing t shirts?

Asked 4 years ago by Jay.

• A:Answer Brother does not manufacture sublimation ink and we recommend using only Brother genuine ink cartridges.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan this print on sticker paper?

Asked 4 years ago by TM.

• A:Answer Yes, the Brother MFC-J497DW can print on sticker or label paper.

  Answered 4 years ago by Brother

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I plug the Brother Multifuction Inkjet Printer MFCJ497DW to 220V without a transformer?

Asked 4 years ago by Lef.

• A:Answer no, you'll fry it

  Answered 4 years ago by rclyburnVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this printer except ink cartages from a Brother MFC J220 printer? I would hate to have to throw all my ink away.

Asked 4 years ago by jen47.

• A:Answer No, the Brother MFC-J497DW is only compatible with Brother LC3011 and LC3013 ink cartridges.

  Answered 4 years ago by Brother

  
  Helpful (0)Unhelpful (0)ReportAnswer this question