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Hello- Thanks for giving us the opportunity to address your question. We are sorry to hear that you are having trouble with the drain tube. Refrigerators with automatic defrost have a drain tube that carries water from the defrost cycle to a fixed drain pan under the refrigerator. There is no routine maintenance for the defrost drain tube or pan. If you have a clogged drain tube, you might see ice and/or water inside on the freezer floor or on the floor in front of the freezer. You may also see water under the full width drawer in the fresh food section. These models require some disassembly to access the defrost drain tube, so we recommend that you contact GE Consumer Service at 1-800-432-2737. If you have any additional questions, feel free to reach out. We are happy to help!- Kianna@Cafe
Sorry, there was a problem. Please try again later.Sorry. I can't help. I ordered my Cafe Refridge and Stove in early November and still have not received it. :(
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