“Recently purchased a ge cafe dishwasher, just installed,on November 18th, having trouble with top rack not wanting roll easily, sometimes even catching, I’m Sure this is not normal. Dishwasher was purchased at Best Buy, please provide solution or phone”
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Hi there! Thanks so much for reaching out, we're sorry to hear about your dishwasher racks not moving smoothly; we're sure that's frustrating. There is an article on the GE Appliances website that we think provides a good amount of troubleshooting. The title of that article is "DISHWASHER - RACKS STICKING OR NOT PULLING OUT PROPERLY." We'd recommend taking a look at that article to see if the information inside helps. If you have other questions, please feel free to reach out to us via email or social media. We hope that this helps and that you're staying safe. -Michael@Cafe
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