Questions & Answers

Q: QuestionMy questions is, the app rings with different beeps, once, then twice, then three times, then four times, then sometimes it will chime. I just wanted to know what is the difference between when it beeps and the number of times it beeps and the chiming.

Asked 5 years ago by Mimi.

• A:Answer Check how many devices u have linked up to chime each one has chime to tell which device has an alert

  Answered 5 years ago by jgonzVerified Purchase

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Q: QuestionCan I just turn off the chime for this device alone without muting all the ringers? I just want this for a wi-fi extender?

Asked 5 years ago by Santa.

• A:Answer Yes, you can turn off chime alerts within the ring app for the chime alone (motion and/or doorbell).

  Answered 5 years ago by ChadVerified Purchase

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Q: QuestionHave Ring 2 and bought Chime Pro Wi-fi Extender do I install Chime Pro first or just add to Ring 2 as a new device?

Asked 5 years ago by Sunny.

• A:Answer Install the Chime first, then the Doorbell can find the extender to connect to during set up.

  Answered 5 years ago by Freddie226Verified Purchase

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Q: QuestionDoes to the RING chime extender also boost the wifi signal or just "extend" it? If I add Google wifi units to my home, will the Ring Chime extenders recognize it and will it boost my wifi signal to the ring devices?

Asked 6 years ago by Scott.

• A:Answer I’m using the extender with the Ring camera. It does boost the internet connection. No delays

  Answered 6 years ago by GymJoVerified Purchase

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Q: QuestionWill a ring chime or ring chime pro disrupt the operations of my wireless printers ?

Asked 6 years ago by Jessie.

• A:Answer I haven’t noticed any problems connecting to my wireless printer since I installed the ring chim pro.

  Answered 6 years ago by DrCJAVerified Purchase

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Q: QuestionMy ring chime, keeps disconnecting from the house wifi. None of my other devices are disconnecting. I got to work and did a check, it's not connected. Now I have no way of knowing what's going on at my house...

Asked 6 years ago by tb1599.

• A:Answer My RIng chime also disconnects every few of minutes and immediately reconnects. Does it even after I moved it to be very close to the router 6 feet or so. Very annoying. The router is TP LINK C7 and the speed is about 80Mbit on both 2.4Ghz (this is where chime is connected) and 5Ghz.

  Answered 6 years ago by mike

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Q: QuestionI have the original ring doorbell. But don't have the chime. If I buy the ring chime pro would it work?

Asked 6 years ago by Gator.

• A:Answer Yes it will work with any ring device, this will work perfectly for what your trying to use it for. I have it set up the same.

  Answered 6 years ago by TonycVerified Purchase

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Q: QuestionI just purchased the ring pro 2 doorbell and the flood light ring camera. They are at the end of each end of my house. The WiFi connection is poor. I have a ring chime pro close to the doorbell but it doesn’t pick up the flood camera. Can I add another?

Asked 6 years ago by Marc.

• A:Answer Yes, you can add another Ring-Chime Pro WiFi extender.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI have a ring camera 250’ away from my router. It’s mounted outside and under an eve of a shed that is behind a camper. I can only get motion alerts a rarely a live video. I have a physco neighbor and need to catch him on video. How do I boost the signal

Asked 7 years ago by Rick.

• A:Answer Hi Rick, Thanks for reaching out. For best streaming performance, we recommend that your Ring device is no further than 30 feet from your router. Do you currently have our Ring Chime Pro? The Ring Chime Pro extends your Wi-Fi and increases the signal strength and coverage area of your network. With proper setup, your Ring Chime Pro should improve the signal received by your Ring device and overall device performance. If you would kindly email me directly at [email protected] I would be more than happy to assist you further. Thanks, Kaitlyn R., Neighbor Satisfaction Specialist [email protected]

  Answered 7 years ago by Ring

  
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Q: QuestionIf I buy two doorbells and one Chime extender, can each doorbell have their own (unique) sound? I would like to differentiate the front and rear doors when the doorbell rings. Thankns.

Asked 7 years ago by cpl100.

• A:Answer yes

  Answered 7 years ago by Penn55Verified Purchase

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Q: QuestionI live in a small townhouse and I've installed a video doorbell, stick up camera & spotlight camera (this is outback). I miss videos or it show motion and no video. Will the Chime pro work for all 3 ring devices or only one?

Asked 2 years ago by Fish.

Q: QuestionCan I use 3 WiFi Extenders on my ring doorbell

Asked 4 years ago by FrankieBhoy.

• A:Answer I wouldn’t even bother with a WiFi extender system as your WiFi quality gets watered down the further the extenders get from the main router “.

  Answered 4 years ago by Jbush93Verified Purchase

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Q: QuestionCan I connect a Non-Ring camera door bell to my Ring Chime Pro?

Asked 5 years ago by R2D20O7.

• A:Answer No, this product only benefits the Ring doorbell system nothing else not even your cell phone

  Answered 4 years ago by Jbush93Verified Purchase

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Q: QuestionIf I don’t have a door bell at home and I buy a ring 2 and the chime Pro Wi-fi. The chime Pro Will work like door bell...????? It will make the sound of the door bell..????

Asked 5 years ago by Villa.

• A:Answer Yes you are able to select different sounds and label your devices as well

  Answered 4 years ago by Twosoo20

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Q: QuestionI WANT TO EXTEND THE WIFI FROM MY HOUSE TO MY GARAGE TO HAVE A RING CAMERA ATTACHED. CAN THE WIFI EXTENDER HELP THIS?

Asked 5 years ago by TOOT.

• A:Answer I bought mine to extend the WiFi to my garage. Works great

  Answered 4 years ago by NonurbusynessVerified Purchase

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Q: QuestionOnly 2.4ghz? What good is having a 2.4ghz?

Asked 5 years ago by Concerned.

• A:Answer Unless I am mistaken the 2.4ghz band signal travels further than the 5.0ghz signal, while the 5.0ghz is faster but does not reach as far. Some devices have automatic band switching, so that the best signal is chosen by the device in use. I think only recently Ring might have started using dual band in some of their devices, but when I bought my Ring doorbell and accessories about 2 yrs ago they only used the 2.4ghz band. If you are having signal strength issues you might try a Ring chime extender, or call the Ring Help line for suggestions. They have been very helpfull the times I called them.

  Answered 4 years ago by Rick

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Q: QuestionI am currently using a tp link router will it be ok to use the chime extender

Asked 5 years ago by Heather.

• A:Answer Yes

  Answered 5 years ago by Timmy

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Q: QuestionIs the Ring Chime Pro plug and play or do I have to change any of my computer Wi-Fi settings? Thanks

Asked 5 years ago by Jpvit.

• A:Answer It's a plug and play just need to add it to your existing network.

  Answered 5 years ago by MemeVerified Purchase

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Q: QuestionI want to use a floodlight cam on my garage. But its approximately 150 feet from the house. Will the ring extender work? Or will I need another brand?

Asked 5 years ago by Martel.

• A:Answer I suggest another brand

  Answered 5 years ago by Georgie

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Q: QuestionI have hooked up my ring 2 doorbell and now chime pro and states complete but when I push doorbell on the ring 2 I I don’t hear by doorbell ring in the house. I know I am doing something wrong. Any ideas?

Asked 5 years ago by Pj.

• A:Answer Call ring for help. They got me thru it and were very kind.

  Answered 5 years ago by Nonnie52

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