A:AnswerCould be that you received one out of a bad batch. Try taking it back to your store to see if they can exchange it for you under the manufacturer warranty. I've been using mine for about 6 months now and I haven't had a problem yet.
A:AnswerThis steamer works great on drapes. Be sure to check the label first. I started with the low setting and used the attachment with the padded top. The wrinkles just disappeared. I prefer to steam drapes after hanging instead of before hanging. Works like a dream!