Questions & Answers

Q: QuestionThe warranty covers if the Contigo 16oz.Autoseal Mug is not longer hermetic sealed?my 16-oz Autoseal is not keeping hot the coffee as it used to do it when I bought it in 7/1/2014. is it a manufacture failure covered in the warranty? Now the complete external MUG gets hot. Should I take it back to the store(bestbuy? where I bought it for a replacement? purchase date 12/6/14 for this Contigo 16Oz. AUTOSEAL West Loop Stainless Travel Mug with OpenAccess Lid Blue WLB100E01 purchase date 7/1/2014 for this Contigo 16Oz. AUTOSEAL Randolph Stainless Travel Mug with Lock Black WLH120A05

Asked 9 years ago by Daniel.

• A:Answer I do not think the store will take it back, you will have to contact the maker since Contigo offers the warranty on it

  Answered 9 years ago by Tigersx2

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Q: QuestionBought Contigo travel mug about 8 months ago hasn't kept coffee hot longer than 1¹/² hours since I've had it is there any sense in contacting anyone now or have I waited to long never really knew how to contact since I bought thru the phone thanks

Asked 8 years ago by Blueyes.

Q: Questionwhat is the width of the bottom of the cup?

Asked 8 years ago by Debbie.

Q: QuestionHello Contigo, I own the WLH120A05, and dropped it and broke the capDo you have a replacement cap or is it cheaper to buy a new mug?

Asked 10 years ago by Pean.

• A:Answer You can purchase a new lid directly from Contigo @ http://www.gocontigo.com/replacement-lids-accessories/lids-travel-mugs/ The price range is $6-7

  Answered 10 years ago by Napalm

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