Questions & Answers

Q: QuestionCan you hear yourself in the headset when you talk. Does it have Mic Monitoring

Asked 5 years ago by Bob.

• A:Answer yes, im not sure if its enabled by default but if you install the i-cue software from corsair they have the "sidetone" feature which makes you hear yourself through the mic even if the mic is muted.

  Answered 5 years ago by Andre

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Q: QuestionCan the microphone be muted mechanically such as placing the microphone in the up position or pressing a button? If not, is there some other way to mute the microphone? What about volume control? (mechanical option vs. user interface)?

Asked 4 years ago by KarenSNHU.

• A:Answer There is a button you can press on the microphone to mute it. And a scroll wheel on the headphones to change the volume. The microphone can be taken off completely as well. I love these headphones.

  Answered 4 years ago by BrantVerified Purchase

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Q: QuestionWhat is the charging port connection? Is it micro-USB, USB-C, or something else?

Asked 4 years ago by Sal22.

• A:Answer The charging port is a USB-C that connects to the left earmuff

  Answered 4 years ago by IpodninoVerified Purchase

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Q: QuestionDoes this hook up with Xbox one also?

Asked 5 years ago by Christmas19.

• A:Answer Does it "work" yeah. does it function properly right out of the box? no. you have to reformat it on your pc first. if you plug the dongle into your xbox first, it corrupts the headphones and the dongle works with nothing

  Answered 4 years ago by Anonymous

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Q: QuestionDoes the headset come with a USB to plug into the computer to make it wireless?

Asked 4 years ago by Anonymous.

• A:Answer Yep, it's a USB dongle. I as a little upset at first (since my motherboard has an awesome bluetooth range) but I'm very pleased with the range.

  Answered 4 years ago by ChiefLaoVerified Purchase

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Q: QuestionDoes the “bass boost” functionality apply to the microphone or just the headphones?

Asked 4 years ago by Will.

• A:Answer The "Bass boost" is strictly for the headset speaker sound output in the form of a software EQ (using the Corsair iCue software), which when tuned adds to some excellent and needed depth to the baseline for sure. If it helps, I have tried countless headsets and this by far is the best on headset microphone I have ever had. A key is the 44,100 Hz 24bit depth including when in wireless mode which is studio quality and results in an amazing level of clarity. If your interested in adding bass tone shifts in your microphone and plan to use this on PC, the application named "Voicemeeter Banana" can do that with any mic as well as a lot of other advanced sound management potential.

  Answered 4 years ago by SparkyVerified Purchase

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Q: QuestionDoes This Headset's bluetooth work with an Xbox One S

Asked 5 years ago by Lambo.

• A:Answer Wireless will not work with Xbox but if you plug the chord it comes with into the controller it will work.

  Answered 5 years ago by Kris

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Q: QuestionDoes the Virtuoso have/use mic monitoring?

Asked 4 years ago by Nic.

This question was asked about the related product: CORSAIR - VIRTUOSO RGB Wireless Gaming Headset for PC, Mac, PS4, and Mobile - Carbon

• A:Answer Yes, this unit has mic monitoring feature.

  Answered 4 years ago by CommunityAnswer

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Q: QuestionCan I connect to an iPad Pro? And if so, will it be to it’s full potential?

Asked 4 years ago by Stockton12.

• A:Answer Hi Crystal, To connect to an iPad Pro, you would require a 3.5mm adapter. You will not be able to connect to a mobile device wirelessly. However, our recently-released VIRTUOSO RGB WIRELESS XT does have Bluetooth 5.0 if you'd like to connect to your mobile devices wirelessly. If you have any additional questions, we'd be happy to help: support.corsair.com -Albert

  Answered 4 years ago by Corsair

  
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Q: QuestionDoes the 7.1 surround sound work on PS4 for this

Asked 5 years ago by IvanCCC.

• A:Answer Hi Ivan, It wouldn't, I'm afraid, 7.1 only works on a compatible Windows/Mac PC. If you have any other questions, please reach out: support.corsair.com

  Answered 5 years ago by Corsair

  
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Q: QuestionCan I have this wirelessly connected to my PC to hear game audio and simultaneously plug the 3.5mm jack to talk to people on the phone?

Asked 3 years ago by Drew.

• A:Answer Hi Drew, Yes, you could both operate wirelessly on PC via the wireless dongle and have the 3.5mm connection at the same time. You may get some audio clarity issues with both sources playing at the same time, so we typically like to recommend a single connection at a time. -Brian

  Answered 3 years ago by Corsair

  
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Q: QuestionDoes it have surround sound

Asked 3 years ago by alfr.

This question was asked about the related product: CORSAIR - VIRTUOSO RGB Wireless Gaming Headset for PC, Mac, PS4, and Mobile - Carbon

• A:Answer Hi alfr, The headset can provide 7.1 Surround Sound and it's enabled through our iCUE software. If you have any further questions about the headset, please feel free to reach out to our support team: support.corsair.com -Brian

  Answered 3 years ago by Corsair

  
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Q: QuestionWill these work with a Galaxy Tab S7 Tablet, via a usb C / 3.5 dongle ?

Asked 3 years ago by TabS7.

• A:Answer Hi TabS7, As long as the tablet can support USB headsets, it may work. You would want to check with Samsung to ensure that a dongle would allow for proper device support. -Brian

  Answered 3 years ago by Corsair

  
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Q: Questioncan you use the the headset wirelessly xbox series x, ps4, pc

Asked 4 years ago by arise.

• A:Answer From everything I have seen Xbox is the only thing you can’t use it’s wireless feature on… The product details say PC and PlayStation but I think you’ve got to go with the 3.5 on the Xbox

  Answered 4 years ago by DavidB

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Q: QuestionI just purchased this headset today, and l see the status light keep flashing when I using it or charging it. Is it normal or something else

Asked 4 years ago by Bear.

• A:Answer Hi John, The flashing status light is normal when in usage/charging. The color indicates the battery status (red - low, orange - medium, green - high). Feel free to let us know if you have any additional questions: support.corsair.com -Albert

  Answered 4 years ago by Corsair

  
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Q: QuestionDoes this headset work with the next-gen series s?

Asked 4 years ago by Kevito.

• A:Answer Hi Kevito, The VIRTUOSO RGB Wireless works with the Xbox Series X/S via a wired connection. If you are looking for a wireless solution, I suggest taking a look at our recently released HS75 XB Wireless which features immersive Dolby Atmos audio and a wireless connection without the need for an external dongle. Feel free to let us know if you have any additional questions: support.corsair.com -Albert

  Answered 4 years ago by Corsair

  
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Q: QuestionDoes this come with a stand?

Asked 4 years ago by OkadaK.

This question was asked about the related product: CORSAIR - VIRTUOSO RGB SE Wireless 7.1 Surround Sound Gaming Over-the-Ear Headset for PC/Mac, Game Consoles, and Mobile - Espresso

• A:Answer No it does not. In the box is the headset, USB C charging cable, 3.5mm Aux cord, and a carrying case.

  Answered 4 years ago by Jre7Verified Purchase

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Q: QuestionDoes this headset work for the xbox one?

Asked 4 years ago by Deana.

• A:Answer Yes with the 3.5mm driver that comes with the headset. But it doesn't work wirelessly.

  Answered 4 years ago by Gabe

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Q: QuestionWill this work with the xbox series x now that it supports usb headsets?

Asked 4 years ago by Stephan.

• A:Answer It only seems to work via the aux cable to the controller but I also am having a constant loud feedback in my mic that can’t be resolved on my end. I really, really wish these worked via usb connection to the console but they don’t seem to. Hoping I can resolve the mic feedback issue at least so I can still use them.

  Answered 4 years ago by Tony

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Q: QuestionAre these a good option for conference calls? Do they mute webex calls?

Asked 4 years ago by Minnow69.

• A:Answer Yes. I use these when I am on web calls. When you want to mute the mic, press the button that is on the mouth piece. The headset voice says the mic is on and off.

  Answered 4 years ago by teeterbugVerified Purchase

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