Questions & Answers

Q: QuestionDoes this brew independently? So if I were to do grounds and a kcup at the same time, can it do that?

Asked 3 years ago by Pinchel.

• A:Answer No. You can not do both at the same time.

  Answered 3 years ago by LeftyVerified Purchase

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Q: QuestionDoes this coffee maker have a filter that needs to be changed often? I have a machine now that has charcoal filters that I need to buy and change regularly. Thanks.

Asked 4 years ago by LindaJean.

• A:Answer This coffee center does have charcoal filters in each of it's two separate water reservoirs. They are small and fit into machine specific handles that extend down to the water inlet of the reservoir into the tubes that lead to the brewing components. From what I have found they are generally sold as a two pack where Cuisinart coffee makers are sold. Prices can vary quite a lot though. Also, if you are someone who likes to use bottled water to make their coffee, there is absolutely no reason to be using these filters. They filter out the mineral and particulates that are found in tap water and really do not serve any other function. The machine does work without having these installed.

  Answered 4 years ago by BaingreyVerified Purchase

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Q: QuestionWhen I press the button to brew on the single cup the buttons start to flash blue .

Asked 4 years ago by Frankief.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

• A:Answer We're having the same problem! It happened a while back, but we forgot to note how we fixed the problem. Will try to come up with a solution and get back to you. Also, this SS-15 Series was purchased, 2016, from a dept. store and was returned/replaced, (no hassles, no questions), almost two years to the day of original purchase. This replacement is, going belly-up, almost a month prior to the replacement date of 08.2018. May be time to change brands!

  Answered 4 years ago by Decordiva

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Q: QuestionMy new ss-15 splatters coffee when brewing a single cup. I’ve owned other Cuisinart single cup models and did not have this issue. Is this a defect in the ss-15. Is there a fix.? Very unhappy with Cuisinart.

Asked 5 years ago by Anonymous.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

• A:Answer I'm returning mine for same reason

  Answered 2 years ago by Anonymous

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Q: QuestionWhen using the 12 cup coffee maker can you use the permanent filter and a paper filter at the same time.

Asked 5 years ago by vivian.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

• A:Answer I did without any problem

  Answered 5 years ago by Sandra

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Q: QuestionWhich k cup style pods work in the Cuisinart? Do the Keurig pods fit?

Asked 5 years ago by Beadlady.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

• A:Answer Yes and it has a mini pod to fill with your own coffee grounds too. I have used Keurig and other brands and all worked.

  Answered 5 years ago by DaveVerified Purchase

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Q: QuestionCan you use the k-cup side to get a cup of coffee while pot side is brewing a pot of coffee?

Asked 6 years ago by TerK.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

• A:Answer From what I can tell so far, you can only brew one side at a time.

  Answered 6 years ago by SaraVerified Purchase

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Q: QuestionDoes the single brew side of this coffee maker have its own water reservoir? If so, how much water does it hold. ? Thanks.

Asked 6 years ago by MrsK.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Black Stainless

• A:Answer This unit has a single 40 ounce water reservoir.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI require a coffee maker that takes paper filters as I live on a septic system. Coffee grounds down the drain is not good for our septic. Can I place a paper filter in this machine?

Asked 7 years ago by Mel.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

• A:Answer Yes you can use paper filters with this

  Answered 6 years ago by FrogladyVerified Purchase

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Q: QuestionWhy does the coffee pot side leaks water after adding 12 cups of water? On the kuig side doesn't work. All three bottons. Light up.

Asked 7 years ago by LisA.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

• A:Answer I have also had these issues, sometimes I have to put the keurig side up and down 6 times to get it to work. carafe spills terribly

  Answered 7 years ago by karenmarieVerified Purchase

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Q: QuestionCan you get a thermal carafe that works with this coffeemaker?

Asked 7 years ago by juanamac.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

• A:Answer I don’t believe so. The heating element would be a problem

  Answered 7 years ago by MattVerified Purchase

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Q: QuestionCan K cups be used in the single serve side?

Asked 7 years ago by Mike.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

• A:Answer Yes. That's what I use. I have also used the single serve thing that holds grounds. It works just as well.

  Answered 7 years ago by VacuumVerified Purchase

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Q: QuestionAdd water message won’t go away unless I “slap” the sides and then eventually the.message goes away and the machine works? How to fix?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

Q: QuestionMy carafe side has stopped brewing. Acts like it will but after a minute it beeps and ends cycle as though it has brewed but no coffee has been made. Water container full. Please advise!!!

Asked 1 month ago by Coffey.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

Q: QuestionOur Cuisinart was just cleaned and when we plugged it in it will not brew the coffee. Is there a

Asked 1 month ago by Mar.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

Q: QuestionI have programmed the unit to auto brew around 7am every morning. it doesn't auto brew. Where does the dial need to be positioned and which button needs to be pushed for this to happen. No info in the instructions other than programming the auto brew

Asked 4 months ago by Cuisinarts16autobrew.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

Q: QuestionThe K Cup explodes when I try yo btrw a cup of coffee. What's wrong.

Asked 5 months ago by Anonymous.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

• A:Answer Mine will do that on occasion. It will pour water out of the top rather than through the k cup. I stop the process and replace the k cup (coffee pod) and do it again with no issues. If yours does it every time, you might want to try a different brand of coffee pods and if it continues, return the coffee pot as defective. But I've found that the top of the coffee pods have been completely shredded instead of having a clean small hole through it when it happens.

  Answered 3 months ago by Anonymous

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Q: QuestionThe float in the water tank doesn’t rise when water is put in. I am unable to brew a cup of coffee.

Asked 9 months ago by Anonymous.

Q: QuestionWhy doesn’t my coffee maker beep when the brewing cycle is done?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel

Q: QuestionJust bought this, and put a pod in and tried brewing the single serve. It does not work. The pot of coffee works but the light doesn’t even turn on for single serve. Yes, the pod was punctured from the bottom. Should I return this or??

Asked 1 year ago by Bailee.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Stainless Steel