A:AnswerI had the chance to visit the website and as long as you have proof of purchase and malfunctioning lighting then you should get a replacement. I doubt a refund!
A:AnswerHi Ramos, our lights are made for US light sources of 120V and may experience issues when inserted into 220V sources. Feel free to reach out to us at 1-844-302-2943 or via email at [email protected] if you have any additional questions. -C by GE Support
A:AnswerThanks for reaching out to us the C by GE smart LED light bulbs are rated for use in damp conditions but not wet conditions, and we do not recommend putting them into a fully enclosed fixture. If the fixture that you want to install them on your porch has a switch indoors we do offer smart switches that control non smart fixtures. If you have any further questions please feel free to reach out to us at (1-844-302-2943) or by emailing us at [email protected]
A:AnswerNo. This one is not Bluetooth. It is wifi direct connect as the box states. There is one that is just like this one but the package says Bluetooth. Thats the one you want if you are looking for Bluetooth connection. But pay close attention to the packaging as they look almost identical to one another.
A:AnswerThanks for reaching out, steelrain. The Google Home App has the option to create "Routines". Please let us know if your require further assistance!
A:AnswerHi Caleb, thanks for reaching out to us the C by GE smart LED light bulbs are rated for use in damp conditions but not wet conditions, and we do not recommend putting them into a fully enclosed fixture. If the fixture that you want to install them on your porch has a switch indoors we do offer smart switches that control non smart fixtures. If you have any further questions please feel free to reach out to us at (1-844-302-2943) or by emailing us at [email protected]
A:AnswerThey dim through the app (or your alexa/apple/google, however you have them set up.) I didn't *test* them with a dimmer, but I wouldn't imagine it would work well with the dimmer lowering power to the electronics that drive these bulbs.
A:AnswerHi Angie thanks for reaching out to us we really appreciate it. Unfortunately the Direct Connect lights are not supported for Apple Homekit at this time, however our bluetooth Light Bulbs do work with Homekit. If you have any further questions please feel free to reach out to us at 1-844-302-2943 or by emailing us at [email protected]
A:AnswerWith these bulbs you generally use them either as a regular bulb (with a light switch and/or dimmer) or as a smart bulb with the app (which has a built in dimmer). Using it both ways may cause damage (using the dimmer knob when the dim feature in the app is also used, for example).
I found these bulbs to be most useful in fixtures that aren't hooked to wall switches, like lamps.
A:AnswerThe Direct connect lights work with 2.4 GHz only. If you're using a mesh network which is both 2.4GHz and 5GHz it will still only connect to your 2.4 GHz.
