Questions & Answers

Q: Questionwhen this product will be in stock?

Asked 2 years ago by Rana.

Q: QuestionHow do u talk to people on the camera

Asked 4 years ago by Anonymous.

• A:Answer When and if asked about it i simply tell the truth its an excellent camera and I love it let me see whats going on when im out of the shop i have caught several theives and also an employee was caught moonlighting in my place after hours! Love it my only CON is that i should have purchased more which i plan to do very soon.

  Answered 4 years ago by CrystalLD

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use it with a computer, or must I use a phone with the app? Concerned about compatibility. Windows 10 compatible?

Asked 4 years ago by Mike.

• A:Answer Must be used on an andriod or IOS phone or tablet. Does not work on windows.

  Answered 4 years ago by PatS

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWiFi requirements mbps

Asked 5 years ago by Dion.

• A:Answer You can choose Ethernet or WiFi

  Answered 4 years ago by Urfitnesstrainer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy daughter lives in Dallas she keeps an eye on her anu Aunt she has a i phone will she be able to view her on her phone

Asked 5 years ago by Debbie.

• A:Answer Yes.you setup the device on your phone and you can keep track of there home.

  Answered 5 years ago by Gill

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you have two DLink cameras set up in the home, viewable through one DLink app? Could app be available both on Smart phone and laptop computer? To pick up WIFI clearly what is maximum distance between DLink and router?

Asked 5 years ago by Marf66.

• A:Answer Marf66 Yes could can. In fact I have one camera in one house and a 2nd camera in a different house and can see them both (individually) on the mobile app.

  Answered 5 years ago by BestGlareFreeTVVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this camera be mounted on the ceiling

Asked 5 years ago by Custer.

• A:Answer This product can not be attached to the ceiling unless your creative and use supportive strong material.

  Answered 5 years ago by SkyBlue2

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan you have 2 d-link cameras on one app?

Asked 5 years ago by 2cameras.

• A:Answer Yes, you can. Each camera has a unique number so you can have multiple cameras on the app.

  Answered 5 years ago by HarrisVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it turn off Wifi when we connect an ethernet cable to it? Is there a way to turn off its wifi?

Asked 5 years ago by jimmy1.

• A:Answer I am not sure b ut I have had a lot of trouble with this camera. If you loss power, it does not return to the setting you have programed when the power comes back on. You have to reset it.

  Answered 5 years ago by DickVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the power requirements? Says it comes with a "power adaptor". Is that an AC-to-DC converter that plugs into 110V household power? What is the native DC power requirement

Asked 5 years ago by Wade.

• A:Answer It is a standard 110VAC wall wart with power cord and coaxial connector. While some of these power connectors will accept up to 240 VAC, I am nor sure about this one. Note this camera does not have exposure control, which had I known it would ave n=been a deal breaker.

  Answered 5 years ago by DocDuMontVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy camera has been idle for two months, now is offline how do I make it work again

Asked 5 years ago by Jen.

• A:Answer unplug it let it sit for 5 minutes then plug back in

  Answered 5 years ago by Bwill88Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this for use in computer chat application?

Asked 5 years ago by chazz.

• A:Answer No

  Answered 5 years ago by SPM187619Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you link more than one camera at a time

Asked 5 years ago by Kyle.

• A:Answer Yes you can. I have this one and two stationary cameras all in the same app.

  Answered 5 years ago by OilspotVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this camera work with a smart TV?

Asked 5 years ago by Lynn.

Q: QuestionThe live view is blurred and the red dots around the lense are red

Asked 5 years ago by Gina.

• A:Answer There is a focusing ring on the camera around the lens. It is not auto focus. The red lights are for night. You may have to use the app to tell it to use auto for day/night.

  Answered 5 years ago by OilspotVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan D-Link - DCS Pan and Tilt work with facebook live stream? Also, does it stay on surveying during the period of live streaming?

Asked 5 years ago by RobSteve.

Q: QuestionWhy when I try to download the mydlink on my android phone it keeps spinning won't download?

Asked 5 years ago by Corn.

Q: QuestionI have internet at home and could set the system up.. Can I take the system to a different location and work on a WiFi network that isn't connected to the internet?

Asked 5 years ago by Edmund.

Q: QuestionWhy do I have no power on camera but plug is hot is there an on and off switch

Asked 5 years ago by Carl.

Q: Questionis there a cost to the d link once installed? no mention anywhere of a cost to record. this d link option is way cheaper than the nest.

Asked 5 years ago by Jason.

• A:Answer There are options that you can pay for if you want to store days worth of recording but other wise its free if your not worrying about storing video

  Answered 5 years ago by Daniel

  Helpful (0)Unhelpful (0)ReportAnswer this question