Questions & Answers

Q: Questionhow much do you think they would charge for a data recovery attempt of a little over 5,000 pictures and videos (they were mainly pictures, less than 10 videos i'm sure)? I only have about $200 and really want my data back.

Asked 3 years ago by jade.

• A:Answer I looked into this and the cost I was given was over $1000. Was not worth it to me but definitely an individual choice,

  Answered 3 years ago by laptopVerified Purchase

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Q: QuestionHow much would it be to correct? 1, I forgot my laptop password (its old) but has alot of my old stuff on it that I am trying to recover. 2 , My sd card i use in my phone recently deleted some stuff. Is it recoverable? thank you

Asked 3 years ago by Anonymous.

Q: Question10 days ago, my laptop’s modem chip was poorly installed by third party, causing power issue and needed to be replaced. I received laptop today but hard drive was wiped even though it wasn’t supposed to be messed with. Is there any way to recover my data?

Asked 3 years ago by Valerie.

Q: QuestionCan you recover photos I erased

Asked 3 years ago by Jommer.

Q: QuestionCan you recover photos and videos from a sd card

Asked 3 years ago by Claudia.

Q: QuestionWould you be able to recover photos from a damaged old Freecom 400gb external hard drive?

Asked 3 years ago by NikkiG.

Q: QuestionMy mom gave scammers remote access to her computer. She's been told it shouldn't be turned on & it needs to be erased but of course she has decades of photos, artwork, documents, etc. that she'd like to retrieve. Can Geek Squad extract this data for us?

Asked 3 years ago by Khumalo.

• A:Answer I paid over $800 and bought a new large capacity new 8TB HD replaced the old 4TB, I dropped on 6 Sep.21 so far I still waiting for, tracking is not detail like eBay or Amazon, but it’s ok, because I don’t have chose, I hope they did a good job thanks

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionCan you retrieve music files from a phone that powers on but the screen stays black?

Asked 3 years ago by J.

Q: QuestionCan the geek squad recovers deleted voicemail from a year ago on my iPhone. I don’t know if the voicemail was backed up or not. I want to retrieve a voicemail from October 2020. Thank you Diana

Asked 3 years ago by Diana.

Q: QuestionI tried to transfer my photos from sd card to my tablet and it said failed, theres a file that says its zipped but when extracted it says 0 files. And now when I insert the sd it says error or corrupted. my sd card says no image. Can I get them back?

Asked 3 years ago by Cam.

• A:Answer Everything can recover, because they store in another room, concerns is like water, if they don’t leak ,it keeps, hard drive and pc same like this,don’t worry,$ can solve is not a problems,good luck.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionMy mother’s Facebook page was hacked. Can you help recover it?

Asked 3 years ago by Anonymous.

Q: QuestionI have black screen on my OnePlus 6T phone, but touch screen function works. Seems like a display issue. I want to transfer my photos out but I have to select "file transfer" from my phone, but i can't see the screen. Can you retrieve my files?

Asked 3 years ago by Tracy.

Q: QuestionHi. Can you retrieve deleted photos that were in the trash can that got emptied on a MacBook Pro? If so, how much does it cost?

Asked 3 years ago by Beittney.

Q: QuestionI went to Best Buy to get the battery replaced on my 2016 Macbook and they replaced the logic board too and sent me my old one SAYING that the data can be recovered off it. It can't by Best Buy or Apple, can I get my data recovery (third party) covered?

Asked 3 years ago by Kasia.

Q: QuestionOur toshiba external drive got knocked off the desk and hit the floor. It now makes a clicking noise and we cannot access the files on it. would you be able to recover the data on it?

Asked 3 years ago by Jeni.

• A:Answer They would be able to at a tiered rate depending on encryption of the current drive. Can cost over $1000 and recovery is still not guaranteed. I would suggest at least getting a quote.

  Answered 3 years ago by LadyMVerified Purchase

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Q: QuestionI had some evil person hijack my Facebook account, around midnight Sunday…They did it while I was sleeping….( go figure )…..Anyway, they changed my email, my password, I can’t get into it no matter what I try….Can someone please help?

Asked 3 years ago by Missy.

• A:Answer I had the same thing happen last week. Am looking forward to an answer

  Answered 3 years ago by Anonymous

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Q: QuestionHey so my Lenovo laptop has starting getting the error 0xc0000185, how do I fix this? Everything online says to use the windows disk but my laptop doesn't have a disk drive.. and I never got anything that would remotely be close to that when I bought it.

Asked 4 years ago by Dretheridge13.

Q: QuestionHello can you retrieve data, media (pics, video) from a clicking external HD (Seagate)? Also if some media recovered contains private adult oriented video (intimate acts), can you guarantee privacy & respect to your customer?

Asked 4 years ago by JohnJ.

• A:Answer Not sure. They say they can, but have had my hard drive for 21 days & I have not yet received an estimate.

  Answered 4 years ago by 123GrandpaVerified Purchase

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Q: QuestionChanged cell carrier, nephew was sure he could handle set up. Data transfer done prior to activation. Calls and texts working but system doing strange things. Local cell office won't look at phone because ordered online. Will geek squad reset and restore?

Asked 4 years ago by Ggdst.

Q: QuestionCan you recover files after a "windows repaired" flash drive when it now says it needs to be reformatted? I didn't reformat it because I know that will erase any chance of recovering the now "RAW" data?

Asked 4 years ago by Adrian.