Questions & Answers
- Model:
- i7630-7312SLV-PUS
- |
- SKU:
- 6539902
Q: QuestionCan RAM be upgrade to 32GB or 64GB?
Asked by VCHAN.
- A:Answer It's terrible that I used it for several months and now I want to upgrade but it cannot.
Answered by Xoapit
Q: QuestionWhat software comes with this purchase? Is there additional software that can be added? What type and how many ports are there?
Asked by Rebecca.
- A:Answer This laptop comes with Windows 11 Home operating system. This laptop includes MS Office 30 Day Trial and McAfee LiveSafe 30 Day Trial, you can install additional software as per your requirements. This laptop comes with the following ports: Two USB 3.2 Gen 1 (5 Gbps) ports, one Thunderbolt 4.0 port with Power Delivery (primary power), one Thunderbolt 4.0 port with Power Delivery, one universal audio jack, one HDMI 1.4 port, one SD-card slot.
Answered by YourDellTeam
Q: Questionwhat does 2 in 1 touch mean?
Asked by rhb.
- A:Answer A 2 in 1 Touch means it's a laptop that can turn into a tablet (tablet mode). The screen can be turned all the way over (360 degrees) and the keyboard/trackpad is deactivated, turning it into tablet mode. Of course, the touchscreen still works when it's in laptop mode too.
Answered by TaniaS
Q: QuestionDO I GET A DELL ACTIVE PEN WITH THIS LAPTOP
Asked by Sony.
- A:Answer An active pen is unfortunately not included. I bought one direct from Dell, part # PN5122W.
Answered by Bobby1947
Q: QuestionDoes this come with back lighting?
Asked by Anthony.
- A:Answer The keyboard has back-lighting.
Answered by Bobby1947
Q: QuestionCan I use A wireless mouse with this computer?
Asked by Anonymous.
- A:Answer Yes
Answered by Joy Systems
Q: QuestionIs the SSD soldered to the motherboard? If so, in the rare event of MB failure, is the data on SSD recoverable? (A different branded machine this happened, this was the situation, and the answer was no.)
Asked by Sparrow.
- A:Answer The SSD on this laptop is not soldered to the motherboard. For technical assistance on this laptop, we recommend contacting the Dell Technical Support team for assistance after the purchase. They are available on Facebook and Twitter(@Dellcares).
Answered by YourDellTeam
Q: QuestionCan’t I conet internet whit cable
Asked by Gerry.
- A:Answer This laptop does not include an ethernet port for a wired ethernet connection.
Answered by YourDellTeam
Q: QuestionWill all my info on my current Dell transfer to the new Dell?
Asked by Anonymous.
- A:Answer You can save the data from the old computer to a flash drive/external hard drive. Then, connect the flash drive/external hard drive to the new computer and transfer the data to that. For technical assistance on this laptop, we recommend contacting the Dell technical support team after the purchase. They are available on Facebook and Twitter(@Dellcares).
Answered by YourDellTeam
Q: QuestionWill I get a pen for the touch screen?
Asked by Rohin.
- A:Answer No, I did not receive a pen for the touch screen. For me, this was not a problem because I already had one for another device.
Answered by blenchi
Q: Questionis the memory upgradeable on this laptop
Asked by mateen.
- A:Answer The ram memory is soldered. So you cannot add/upgrade memory
Answered by IvanN
Q: QuestionDoes this model have a number pad? If not, what is another computer close to this one?
Asked by Jane.
- A:Answer No. It doesn't have a number pad, which was disappointing. Coming from Lenova, which does, it took a little getting used to. T
Answered by TonjaP
Q: QuestionI can’t see my mouse move
Asked by jackson.
- A:Answer We understand your concern. Please contact the USA Dell technical support team for assistance in resolving this issue. they are available 24/7 on X(@Dellcares) and Facebook.
Answered by YourDellTeam
Q: QuestionCan I burn CD's?
Asked by Queen.
- A:Answer No, not unless you have a separate CD burner.
Answered by Anonymous
Q: QuestionDoes this laptop come with a charger? If no, what charger should be purchased? Is there anything else needed?
Asked by Beachlife.
- A:Answer Yes, come with charger.
Answered by UlugbekS
Q: QuestionDid Microsoft 365 personal install automatically?
Asked by Anonymous.
- A:Answer just go to office.com
Answered by CarrollP
Q: QuestionWhat cord do I need to charge my computer. I lost mine
Asked by Lulu.
- A:Answer You will need a 65W power adapter
Answered by Joy Systems
Q: QuestionDoes it have a slot for cd’s
Asked by Anonymous.
- A:Answer No. There are a number of reasons why internal optical drives are largely unavailable, though they can still be found, mostly (but not exclusively) in "hardened" laptops that look (and weigh) like bricks and are used in construction, emergency situations, and the military. There are a number of reasons for this: 1. Modern laptops (and desktops) are pushing to be smaller and weigh less, with many companies advertising their computers as “ultra thin” or “easily portable.” Optical drives significantly add weight (about half a pound) and bulk (12 cm diameter) 2. Even Blu-ray discs top out at 128 GB, far below either HDDs or SSDs on a per-centimeter basis. 3. With the advent of cheap flash storage, fast network connectivity, cloud storage, software distributed via the Internet, and USB 3.0 (and now USB 3.1, doubling the raw link speed to 20 Gbps), integrated optical drives have largely become obsolete. As mentioned in the other reply, should you need an optical drive, they are still available, at a modest cost, as external, portable units.
Answered by luislast
Q: QuestionCan i fold the laptop like an ipad?
Asked by Chona.
- A:Answer This is a 2-in-1 touchscreen laptop that has the features of both a laptop and a tablet. You can interact with the device using an attached keyboard in laptop mode or use a finger or stylus to navigate the screen in tablet mode. For technical assistance, we recommend contacting the Dell Technical Support team after the purchase. They are available on Facebook and Twitter(@Dellcares).
Answered by YourDellTeam
Q: QuestionCan windows 10 run on OS 11
Asked by Daisy.
- A:Answer This laptop comes with Windows 11 Home operating system preinstalled. This laptop supports the following operating systems: ● Windows 11 Pro, 64-bit ● Windows 11 Pro National Education, 64-bit ● Windows 11 Home, 64-bit ● Windows 11 Home in S-mode, 32-bit. For technical assistance on this laptop, we recommend contacting the Dell Technical Support team after the purchase. They are available on Facebook and Twitter(@Dellcares).
Answered by YourDellTeam
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