A:AnswerThis system has Windows is pre installed in the system, hence, the support for the operating system is available as long as the system warranty exists. For continued Windows support, you could reach out to the Microsoft support team.
A:AnswerYou could add an external Optical drive to this desktop. Please refer the link for the compatible DVD drive available in Best Buy. https://bit.ly/37W8jGS
A:AnswerThe picture in the page is just a representative image. The product model may differ slightly. This system comes with four USB 2.0 ports and four USB 3.2 Gen 1 ports. The system does not come with a DVD-ROm drive. But, it comes with a dummy bay that enables you to install the drive in the future.
A:AnswerThis system comes with Windows 10 Home and the DVD drive is not installed in this unit. For the information on the availability of the unit with DVD drive, please reach out to the Best Buy support team.
You could work with the Dell technical support team after the purchase to upgrade the Windows version.
A:AnswerYes, you need external speakers for audio on simple games or YouTube. It is very easy to set up this desktop as it is just a plug and play process. Should you have any query, please reach out to the Dell support team for any assistance.
A:AnswerNo, the hardware on this system is not built for gaming. However, this system can be best for House/school work. You can check the Dell G5 desktop that is meant for gaming: https://bit.ly/3nWYqPD
A:AnswerYou could add a PCIe Gen3.0x4 NVMe M.2 2230 solid-state drive (512 GB). But, the hard drive cannot be upgraded without removing the current one.
A:AnswerYou can purchase the Dell - USB Slim DVD+/- RW Drive - Plug and Play - DW316 which is extremely easy install and use. Product link: https://bit.ly/2Mq7GNN
A:AnswerYes, this system has a slot for SSD and we suggest you to not do any third party or non-Dell aftermarket upgrade, as that can void the system’s warranty. We suggest you to contact the Dell Technical support team regarding this query.