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Open box means someone purchased it, brought it hope, opened it, then returned it. It is uncertain if it was ever used, or how long the purchaser had the laptop before it was returned. Best Buy also has four different types of Open Box offered, when available: Open-Box Excellent - Certified Geek Squad Certified Professionally Cleaned Looks brand new Includes all original parts/accessories Typically contains original packaging. Open-Box Excellent Looks brand new Includes all original parts/accessories Typically contains packaging. Open-Box Satisfactory Minor to moderate cosmetic signs of use possible Any signs of use will not impact performance Nonessential parts or accessories may be missing. Open-Box Fair Significant cosmetic signs of use Vital accessories may be missing. Buying conditions above and their descriptions are from the Best Buy Website. I just copied them here to analyze the different types of “open box” available to purchase when in stock. It helps answer your question better, hopefully?
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