A:AnswerThis is not a docking station but an adapter that offers widest variety of port options for seamless video, network, and data connectivity, in a compact design. It is not designed to support as a charging medium for a laptop.
A:Answer1. a) When adapter is connected to a Thunderbolt or 15W USB-C (DisplayPort Alt-mode) port – two downstream USB-C and USB-A ports with USB3.1 Gen 2 file transfer rate of up
to 10 Gbps is supported.
b) When adapter is connected to a 7.5W USB-C (DisplayPort Alt-mode) port – only one of the two downstream USB-C and USB-A ports with USB2.0. file transfer rate up to 480
Mbps is supported on a 1st come 1st serve basis (the peripheral connected first to either the USB-C or USB-A port is supported)
This mobile adapter has a long coaxial cable that offers flexibility to connect to various form factors from clamshells to 2-in-1s to detachables, providing enhanced signal quality for stable connectivity wherever your busy day takes you.
A:AnswerIt is recommended to connect the printer directly to the system or via docking station as there could be compatibility issues when a printer is connected to it.
A:AnswerYou can try to update the drivers and firmware from the Dell support website. However, we suggest you to contact Geek Squad or the Dell technical support team and one of the technical representative will assist you.
A:AnswerYes, you can connect a wireless keyboard, mouse, and a monitor with this adapter. The keyboard/mouse should be paired under the same USB dongle.
A:AnswerYes, this would help you connect the system to the monitor provided your system has the USB type C port. Please note that only one video output is supported at a time.
A:AnswerWe are sorry for this experience. Please reach out to the Dell technical support team for assistance in fixing the issue. They are available over phone at 1-800-624-9896 or online at Facebook and Twitter(@Dellcares).