Questions & Answers

Q: QuestionDoes this come with the controllers?

Asked 4 years ago by computecore167.

• A:Answer It should come with wireless remote control.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionDoes this come with both motion controllers?

Asked 4 years ago by Bob.

• A:Answer Yes, the remote control is included along with this VR headset.

  Answered 4 years ago by YourDellTeam

  
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Q: Questionwhere can i find replacement lens for Dell Visor Vr118 Mixed Reality Headset VR

Asked 4 years ago by delly2222.

Q: QuestionI ordered and received the product, does this not come with the controller? if not where can I get it?

Asked 4 years ago by Justin.

• A:Answer No, it does not come with a controller. Please contact the best buy customer care team to check for the availability of the controller.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionI have a dell118 ,the ad said connect to pc with windows 10 ,I did that bot nothing comes up heeksquod cant help . anyone how how to turn on the vr glasses?

Asked 5 years ago by stupid.

Q: QuestionI want to buy a virtual reality headset for my grandson. We will drive to Santa Rosa this afternoon. Is there a time frame for trying out the VR headset? Bobb

Asked 5 years ago by Bobb.

Q: QuestionHello.. will the oculus rift controllers work with Dell VR 118 and cant purchase dell controllers anywhere ?

Asked 6 years ago by sarah.

• A:Answer No they will not but any windows mixed reality controller will work with it not just the dell ones

  Answered 4 years ago by Hadi

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Q: QuestionDoes this come with the controllers? I see that in the pictures that they're there, but there looks to be another, more expensive listing that shows them with the controllers too?

Asked 6 years ago by ActualHumanBeing.

• A:Answer No, it does not come with controllers.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI recently bought one of these and the tracking is off completely and idk why. My graphics card is a 970M but I don’t lag. Does your graphics card have anything to do with tracking or was the headset I got broken or something??

Asked 7 years ago by WildHog.

• A:Answer The tracking uses cameras mounted on headset. It uses landmarks in the room to derive your position in 3d space. It is best used in a well-lit environment although I suspect that Microsoft will continue to improve their tracking algorithms. The graphics card shouldn't much to do with it. I've noticed that my controller tracking gets a little wonky when I'm using a bluetooth headphones. Additionally, if the ground plane is the issue there is an application included that allows you to calibrate the ground height.

  Answered 7 years ago by VRDevVerified Purchase

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Q: QuestionHow do can I tell if the visor VR the is compatible with my laptop

Asked 7 years ago by Axe1.

Q: QuestionDoes it work with Steam VR ?

Asked 7 years ago by Al66.

• A:Answer It will have steam vr support but not at launch

  Answered 7 years ago by something

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