Questions & Answers

Q: QuestionI would like to replace the hard drive with an SSD.Is there a specific type of SSD that I would need?

Asked 8 years ago by cat.

• A:Answer It has 2 additional bays for hard drives. You could go with any SATA 3 SSD or opt for M.2 SSD which was designed for ultrabooks but made it's way to desktops. It does have connection for M.2 SSD's I opened the case and looked.

  Answered 8 years ago by Adele

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Q: QuestionWhat power supply does this have? I'm wanting to add a video card for better gaming.

Asked 8 years ago by sostupidaboutcomputers.

• A:Answer It has a 460 watt PSU. Most high end graphics cards list 500 watts as a minimum spec. The PSU in this machine is a standard size. I was able to replace mine with a nice 850 watt unit that Best Buy sells. Four screws and a few power cables later I was ready for the GeForce 1080.

  Answered 8 years ago by JoeGVerified Purchase

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Q: QuestionCan I switch out the Graphics card?

Asked 8 years ago by Xx1ThePlug1xX.

• A:Answer Yes. There's room for a full sized, dual slot video card. I put in an Nvidia GeForce 1080GT. Just be sure to upgrade your power supply at the same time if you add high end graphics. The machine comes with a 460 watt PSU but most of the higher rated power supplies will fit in the case. You may have to do a little cutting and wire splicing to power up the DVD drive (I did). And make sure the SATA cables under the back end of your full length video card are using 90 degree connectors.

  Answered 8 years ago by JoeGVerified Purchase

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Q: QuestionHow many SATA ports are open on the motherboard for expansion

Asked 8 years ago by rmurphy007.

• A:Answer 4 in total. When you buy it one is occupied by the 1Tb hard drive, and a second by the optical drive. This leaves 2 remaining unoccupied sata ports.

  Answered 8 years ago by Protech

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Q: Questionis this computer dual monitor compatible

Asked 8 years ago by lexieloo.

• A:Answer Yes. In fact you can plug in three monitors with this particular NVidia card. It has two DVI and one mini-HDMI.

  Answered 8 years ago by ScottVerified Purchase

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Q: QuestionCan I use the Oculus VR with this model? Is this VR Ready?

Asked 8 years ago by Kathleen.

• A:Answer No, the vide card in this computer cannot support Oculus VR.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI just purchased this Dell XPS Desktop on Saturday, 1/7/2017, for $999.99. Today, Monday, 1/9/2017, the same PC is on sale for $929.99! Can I get the $70 more that I paid for it two days ago refunded to me? Best regards.

Asked 8 years ago by Deuce.

• A:Answer Best Buy has a Price guarantee for at least 15 days post purchase. You should be able to take your receipt to customer service at your local store and they'll give you a refund on your card or cash if you paid in cash. You will need to do this while the product is on sale. I was a bit luckier, after I bought my machine they had a $100 off sale and they matched that for me. If you bought the machine on-line I'm sure there's a similar process but I'm not familiar with it.

  Answered 8 years ago by Zamboni

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Q: QuestionDoes this support 5G wifi or only 2.4?

Asked 8 years ago by Lew.

• A:Answer Works with both.

  Answered 8 years ago by TheNiceBarbarianVerified Purchase

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Q: QuestionHow many USB ports can we install

Asked 8 years ago by PeterJ.

• A:Answer There are 4 in the front and 4 in the back! How many more do you need? I run three monitors on mine and use none of the USB ports other than one for the wireless mouse.

  Answered 8 years ago by Stuie

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Q: QuestionCan I add an additional firewire card on it 1393 firewire

Asked 8 years ago by Moises.

• A:Answer I would think you'd be able to add the card, but I don't know it's specs so can't say for sure. I added a new PCI-E network card without an issue. The machine comes with one PCIe x16 slot (used by the video card), two PCIe x1 slots and one PCIe x4 slot. These last three slots are open for use.

  Answered 8 years ago by Zamboni

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Q: QuestionHow many additional hard drives can be installed?

Asked 8 years ago by DIKSTER.

• A:Answer This desktop has 3 internal 3.5 inch bays available for additional hard drives.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan I upgrade the processor to a newer one

Asked 4 years ago by MikeB.

Q: QuestionDoes it come with a mouse n keyboard

Asked 8 years ago by Andre.

• A:Answer Yes.

  Answered 8 years ago by StevieVerified Purchase

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Q: QuestionIs it M.2 single sided or double sided and does the cpu support NVME for SSD?

Asked 8 years ago by vannex.

Q: QuestionI currently have a working computer and wish to upgrade to this Dell computer. On my current computer/hard drive I have a lot of purchased programs, Is it possible to transfer all my current programs or add this hard drive to the new computer; udo it?

Asked 8 years ago by Anonymous.

• A:Answer Yes, this machine is fantastic for getting inside and customizing as you need. Just remove your drive that you have in the other machine and reinstall in one of the three drive bays in this tower.

  Answered 8 years ago by solidstate514Verified Purchase

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Q: Questioncan it play the large games out there

Asked 8 years ago by jimmy.

• A:Answer Yes, because this has a 1TB hard drive and a nice GPU, this can play many of the games available today.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionBought this machine a month ago , having audio distortion problems, have gone through normal troubleshooting process. No luck. What next?

Asked 8 years ago by Songsj.

• A:Answer Unsure what "normal troubleshooting" means, but if you traded out speakers with known good pair - or earbuds - anything with the matching jack, it has to be driver or hw related. I'd take it back to bestbuy if that is the case.

  Answered 7 years ago by TreyInTXVerified Purchase

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Q: QuestionWhich version of Windows 10 does this come with? Home or Pro?

Asked 8 years ago by ShaneO.

• A:Answer It come with windows home, but you can upgrade.

  Answered 8 years ago by AnonymousVerified Purchase

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Q: Questiondoes this computer have a cd burner

Asked 8 years ago by paul12stepper.

• A:Answer yes

  Answered 8 years ago by dschuesVerified Purchase

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Q: QuestionWhat is the warranty? Is it Dell's warranty or Best Buy's?

Asked 8 years ago by Notageek.